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In this episode of Behind the Screens, Jason Samuel explores a major evolution in Citrix Session Recording—real-time, event-driven incident detection now available in Citrix Cloud. Gone are the days of manually scrubbing through hours of session footage. With new telemetry capabilities, admins can …
In this episode of Behind the Screens, Jason Samuel uncovers a deceptively simple yet critical issue that’s haunted enterprise IT teams for years — Daylight Saving Time and its disruptive impact on Virtual Desktop Agents (VDAs). From ghost logins to failed domain controller authentications, time dr…
In this episode of Behind the Screens, Jason Samuel dives into a powerful new Citrix Cloud feature designed to transform how IT pros manage VDA upgrades. Discover how the latest update to the VDA Upgrade Service UI introduces three key automation tools—Exit on Error, Scheduled Duration, and Upgrade…
"Good enough" might sound practical—but in the world of IT, it's a silent killer. In this episode of Behind the Screens, Jason Samuel delivers a direct and honest reflection on why mediocrity has no place in tech. From outdated scripts to legacy thinking, staying comfortable is the quicke…
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