When to Blow It Up and Start Over
There is a moment every community leader eventually hits where they look at their community and think: what if blowing this up is actually the right move?
And then immediately feel terrible about thinking it.
In this episode, Rachel gets honest about the signals that tell you your community model i…
Why Self-Care Doesn't Work for Founders (And What Actually Does)
You are doing all the self-care things and you are still exhausted by Tuesday afternoon. And before you order another supplement, sign up for another reset, or buy yet another candle, this episode is for you.
In this episode of Community at Heart, I am breaking down why so much of what has been sol…
How AI Can Make You More Human in Your Community (Not Less)
You have seen the hollow auto-reply and the welcome message that clearly never touched a human hand. So when someone tells you to bring AI into your community, your whole body tenses up. I get it. But here is the thing. The reason your community feels a little less human lately probably is not the …
What You Should Never Let AI Do in Your Community
A new member posted a real, slightly nervous intro, and four seconds later she got a cheerful automated welcome pointing her to the start-here guide. She showed up as a person, and got an autoresponder. Nobody meant any harm by it. It just looked efficient. And that is exactly how the line gets cro…
How to run a 2,000 person summit entirely on Circle
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Rachel Starr didn't just host a virtual summit. She ran a three-day, 2,000-person event with 22 sessions, daily live panels, and a private podcast, all inside Circle, all without a single tech issue. Then she used it to launch her paid membership—converting over 200 attendees into …
The Member Journey Map You Should've Built First
Here's a question that's going to sting a little. If I dropped a brand new member into your community right now and walked away, what would actually happen to them? Would they know where to go first? Would anyone notice they'd arrived? Or would they poke around, feel a little lost, tell themselves …
Episode 7 - Eva Angelina & Rachel Starr
Eva Angelina and Rachel Starr's have been friends for over a decade! In this episode they look back at years of history from moving in together, to stories, and the moments that mattered most, including showing up for each other through the hardest chapters of their personal lives. Two women who'v…
The Smallest Membership You Can Launch
There's a sentence that has quietly killed more memberships than any bad idea ever has: I just need to finish one more thing before I launch. It sounds so responsible. You're not procrastinating, you're preparing. But watch what happens to it over a few months. Just the welcome video. And the resou…
The Founder Bottleneck: What to Hand Off First
Let me do some math with you that's going to sting. You take a week off. The week before is frantic because you're prepping everything so nothing's left hanging. You're off, but you're checking in twice a day because you're worried about what's piling up. Then you come back to a week of catching up…
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