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When a client relationship turns difficult, it almost never starts with the thing you're actually arguing about. There's a manager behind the scenes applying pressure. An organizational fire nobody told you about. A misalignment of expectations that was there from day one. The minutiae you're debat…
Last week Ellen Griley gave us the framework. This week she gets personal. In this Between the Seasons episode of Why Does It Feel So Wrong to Be Human at Work?, Pinaki Kathiari and Chris Lee are joined again by Ellen Griley, founder of Equilibrious Communications and creator of Internal Calms, to …
Your employees are arriving at work already on edge. Not because of anything you did. Because of everything else — the news, the economy, the climate, the layoffs, the AI uncertainty, the 6 a.m. email they checked before they even got out of bed. They walk in already in threat mode. And then you se…
A coworker crawled under her desk to fix a power strip. She slipped her heels off, got down on the floor, and made herself vulnerable for two seconds. And that's when the coworker behind her reached over, wrapped an arm around her ankles, and started tickling her feet. Yes. At work. In 2026. We hav…
Someone posts on the consulting subreddit: they wake up every morning with a literal pit in their stomach knowing they have to deal with their client. Seven weeks in. Belittled, micromanaged, undermined, expectations that shift by the hour. The title of the post: Is Walking Away From a Toxic Client…
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