ÜBER DIESE EPISODE
In this episode recorded live at Law-Di-Gras, Kevin Daisy sits down with Matt McClellan of Hona to break down why law firms continue to struggle with client communication and client experience. Matt explains how modern consumers compare their legal service experience to companies like Amazon, Uber, and DoorDash, which means law firms must raise the bar if they want to keep clients informed and satisfied. He shares insights from hundreds of thousands of plaintiff interactions inside the Hona platform and highlights how automated updates, video content, and better communication workflows can increase trust, reduce anxiety, and help firms earn more five star reviews. This conversation gives managing partners practical ideas on improving their client journey from intake to case resolution.
Englisch
Vereinigte Staaten
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VERGANGENE FOLGEN SUCHEN
Vorhandene Folgen von The Managing Partners Podcast: Law Firm Business Podcast durchsuchen.
WEITERE EPISODEN IN DIESEM PODCAST
Strong firm culture is the cornerstone of sustainable growth and employee retention. In this episode, Kevin Daisey hosts Patrick Wooten, CEO of Mississippi's largest personal injury firm, who shares insights from his 26-year journey. Patrick emphasizes that a positive culture and clear communicatio…
In this episode, Kevin Daisey discusses the realities of leading a modern law firm with Seth Bader of Bader Law. They explore how the legal industry’s rapid changes require firms to adapt quickly to survive and thrive. Seth shares lessons from his journey since 2008, highlighting the importance of …
Law firm growth comes with unique challenges and stories, as Mason Rashtian shares. From navigating the courtroom to walking away from bizarre cases like rattlesnake attacks and trash can mishaps, Mason’s journey is both inspiring and enlightening.In this episode, Mason discusses his transition fro…
In this episode, Kevin Daisey hosts Jon David Huffman of Poole Huffman, LLC to explore how intentional leadership and culture shifts can transform a legal practice. Jon David shares his journey from feeling stagnant to embracing a growth mindset, emphasizing the importance of transparency and consi…
This episode explores the vital role of personal branding and content marketing in scaling law firms. As competition increases, law firm owners must shift from traditional firm logos to the leaders behind them. Russell Knight shares how transparency, authenticity, and consistent content creation at…
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