ÜBER DIESE EPISODE
In this special TechBytes episode from FSTEC’s 30th anniversary event, Rob Grimes welcomes Dr. Kevin Bentley, technology and digital leader at Jollibee North America, for a conversation about AI, automation, leadership, and restaurant innovation. A former NFL player with a doctorate in organizational leadership, Kevin shares how Jollibee is scaling technology across seven brands while preserving the culture and hospitality that define the guest experience. From AI-powered analytics and robotics to franchisee collaboration and digital transformation, they explore how emerging technologies can empower restaurant teams, improve operations, and create meaningful business value without losing the human touch.
Englisch
Vereinigte Staaten
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WEITERE EPISODEN IN DIESEM PODCAST
In this episode of TechBytes, Rob Grimes welcomes Tyler Marpes, Vice President of Technology Operations at Scooter’s Coffee, to discuss how one of the fastest-growing coffee brands is using technology to support rapid expansion without sacrificing hospitality. From AI and data governance to connect…
In this episode of TechBytes, Rob Grimes sits down with Avi Goren, CEO and co-founder of Marqii, to explore how AI search is transforming restaurant discovery. As consumers increasingly rely on ChatGPT, Gemini, Claude, and other AI tools to choose where to dine, operators must rethink SEO, structur…
In this episode of TechBytes, Rob Grimes speaks with Jim Grandahl, Director of National Accounts at DIRECTV, about the powerful role entertainment plays in hospitality. From sports programming and commercial licensing to music, ambiance, and employee engagement, Jim explains how restaurants can cre…
In this episode of TechBytes, Rob Grimes speaks with Kelly Davis of Infor Hospitality about the growing importance of connected technology across restaurants, hotels, entertainment venues, and beyond. They explore how cloud platforms, workforce management, sales and catering, POS, CRM, and AI are c…
In this TechBytes episode, host Rob Grimes talks with Tom Cindric, President of the National Restaurant Association Show, about what’s ahead for the 105th edition of the industry’s largest foodservice event. From AI and automation to beverage trends, smart kitchens, and interactive exhibitor tours,…
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