ÜBER DIESE EPISODE
In this discussion with Ade Fatukasi and Selom Mortty from Sarah we explore how agentic AI could reshape credit and collections, moving the industry beyond task automation towards configurable digital employees.
The conversation examines conversational outreach, decision-making, compliance monitoring, vulnerability identification, customer transparency and human oversight.
It also considers implementation strategy, workforce concerns, AI-to-AI communication, API-enabled services and the competitive threat posed by AI-native businesses.
More insights and videos at https://www.ro-ar.com
Englisch
Vereinigte Staaten
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VERGANGENE FOLGEN SUCHEN
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WEITERE EPISODEN IN DIESEM PODCAST
Luke Sculthorp, Commercial Director for the UK and Ireland at My DSO Manager, about the changing dynamics of B2B receivables, arrears management and commercial credit.
He explores cash pressure, overdue debt complexity, dispute management, geopolitical risk, automation, customer segmentation, cred…
Jason Wassell from the CCTA podcast discusses the outlook for the UK alternative consumer credit sector through the perspective of the Consumer Credit Trade Association.
It focuses on the pressures facing specialist lenders, including affordability stress, motor finance redress, complaints reform, …
Tracy Stone, Director of Welfare Together, is focused on public sector debt, welfare support and early intervention in local authority collections. This episode we explore why households are falling into arrears, how council tax and utility debts differ from consumer credit, and why middle-income c…
Lee Healey, CEO and founder of IncomeMax, dicusses on affordability, vulnerability, income maximisation and the future of customer support in financial services. It explores how the cost of living, low income, health issues and changing social conditions are affecting households, and considers what…
Zandra Moore and Charlie Bartle explore how organisations, particularly in financial services, are moving from AI curiosity to implementation. The discussion focuses on where firms currently stand, why many executives feel pressure to act, and why the real constraint is often not technology but edu…
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BEARBEITEN
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