ÜBER DIESE EPISODE
In this episode Nga Nguyen, Founder of Portalstack, talks about the ways to enhance client experience for small or single-person service providers. He details:
- His background in serial entrepreneurship was the main driver behind Portalstack solving support solutions for small advisory services
- Portalstack as a client management and communication platform target service based businesses minimising manual processes
- How everyone needs to think about client friction from creative professionals to finance services.
- Eliminates manual processes so business service providers can focus on delivering the core business and access to data
- The trend these days is not about being ‘loyal’ to a company for entire careers but more about pursuing interests in multiple services
- Making informed decisions about service providers’ credibility potentially with competitive pricing
- End to end client engagement lifecycles make or break businesses especially start-ups
Englisch
Vereinigte Staaten
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WEITERE EPISODEN IN DIESEM PODCAST
In the ‘fireside chat’, my mate, Jamie Murrell, and I explore our inner geek. We cover:
IPads, touch screens
Keeping in touch with family on socials
Tech we use at home and at work
More IPads
Screen protectors :)
Software updates
Walking dogs and surfing
Annoying notifications
Smart wat…
Get insights on the technology use in the era of the pandemic from a highly experienced Management Consultant, Roger Burlton. In this episode, Roger and I discuss:
Roger’s home office set up
Having more business than expected
Establishing professional relationships in video conferences
How b…
In this episode, I speak to Patrick about the technology and thinking behind a sustainable reusable cup service for city-going coffee drinkers, called Cercle.
We cover:
Why we need to move to reusable coffee cups
Driving sustainable behaviour change through convenience
How the Cerc…
Referred to as the Uber for waste, Recyclesmart uses technology to make recycling convenient. So convenient that you don’t have to leave your home (or be at home) to do your part for the environment.
In this episode, Marco Prayer (CTO, Recyclesmart) gives us a look inside the ‘machine’ that runs …
In this episode, I speak to Supported Travel eXperiences co-founders Yann Charavel and Andrew Hagar about the amazing work they do in providing people with disabilities with wonderful travel experiences. We discussed:
Challenges brought about by COVID-19 travel restrictions which make simple thin…
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BEARBEITEN
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