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More and more companies are investing in founder content, and for good reason. As brand page reach declines, putting people front and center is becoming one of the most effective ways to build pipeline, attract talent, and win investor trust. So why aren't more founders doing it? Mostly, it come…
By the time a customer churns, the warning signs have usually been there for months, buried in a call, a support ticket, or a slower reply. But if you miss those signals and the customer is lost, Qualtrics research shows you'll pay 6X more to acquire a replacement. On this episode, host Jenn Mancu…
Every consumer is secretly asking the same question when they interact with your brand: is this for someone like me? Most brands never think to answer it.  And that silence is friction. In this episode, host Jenn Mancusi sits down with Sonia Thompson, growth strategist, founder of Frictionless Gr…
You've refined your prompts. You've trained the model. You've gotten rid of the obvious AI clichés. So why does your content still sometimes fall flat? A couple of months back, we talked to Ethan King about using ChatGPT and other AI platforms for marketing. This episode takes things a step furthe…
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