WEBVTT
1
00:00:00.080 --> 00:00:03.120
If you look at last few years
and what I like to call it,
2
00:00:03.160 --> 00:00:06.719
is this a paradigm step right in
terms of new techniclozy and even like a
3
00:00:06.799 --> 00:00:17.870
business model perspective. It's opending the
intact content man's been landscape. Welcome to
4
00:00:18.070 --> 00:00:24.539
life sciences accelerated, a podcast where
we discuss experiences and groundbreaking innovations in compliance
5
00:00:24.820 --> 00:00:29.500
and technology, from molecule to market. Tune in for in depth interviews with
6
00:00:29.739 --> 00:00:36.250
wellknown thought leaders and renowned subject matter
experts with unparalleled knowledge in the technology and
7
00:00:36.450 --> 00:00:42.530
life sciences industry. Innovative, helpful
and thought provoking. This is life sciences
8
00:00:42.689 --> 00:00:48.810
accelerated. Today we're talking about content
and document managements in life sciences and I
9
00:00:48.890 --> 00:00:51.880
have two guests with me today.
Of chall Sharma, he's the VP of
10
00:00:52.000 --> 00:00:57.920
digital transformation at USD on life sciences. Butch all develops core competencies using emerging
11
00:00:58.039 --> 00:01:03.829
technologies to help customers fast track their
digital transformation achieve high impact business outcomes.
12
00:01:04.310 --> 00:01:08.430
Is More than twenty years of experience
life sciences. I also have Manuvora.
13
00:01:08.549 --> 00:01:14.150
He is the managing director of life
sciences at box. Many is also an
14
00:01:14.230 --> 00:01:19.060
industry veteran with two decades of experience
to point content management solutions for life sciences
15
00:01:19.260 --> 00:01:25.939
while running operations within several its functions, supporting drug discovery all the way to
16
00:01:26.019 --> 00:01:29.980
commercialization. And thank you both for
being here today. Thank you all right.
17
00:01:30.019 --> 00:01:33.129
Well, let's get right into this. So money. I'll start with
18
00:01:33.290 --> 00:01:38.730
you tell us about GXPD and what
it means and why content management is also
19
00:01:38.769 --> 00:01:45.890
so different specifically for regulated businesses like
life sciences. Sure, GXP is a
20
00:01:46.090 --> 00:01:51.200
set of standards that are applied to
different functions that are in the clinical parts
21
00:01:51.239 --> 00:01:56.200
of life sciences value chain. So
it could be applied to clinical areas where
22
00:01:56.319 --> 00:02:00.840
there's the controls are called GCP,
in the laboratory areas it called G LP,
23
00:02:00.549 --> 00:02:05.870
and you get the you get the
motion there and then there's on the
24
00:02:05.909 --> 00:02:08.030
man attracting side, is GMP.
So that x is actually just a variable.
25
00:02:08.469 --> 00:02:12.389
So it's a set of it's a
set of standards that are applied to
26
00:02:12.430 --> 00:02:17.699
all these errors that require regulatory controls
across the life sciences valued me and in
27
00:02:17.780 --> 00:02:23.819
terms of regulatory challenges for managing contents. You know, things have been changing
28
00:02:23.300 --> 00:02:29.259
over the last a couple of decades. In the before and after you know
29
00:02:29.379 --> 00:02:32.849
it. We the way we work
has completely changed. And alongside that there's
30
00:02:32.930 --> 00:02:38.330
different there's different types of challenges that
Cud of that come across for regulatory content.
31
00:02:38.530 --> 00:02:42.289
So first one is overhead, so
overhead in terms of time, cost
32
00:02:42.370 --> 00:02:46.000
and resources. That compliances traditionally been
seen as a burden that slows down progress,
33
00:02:46.120 --> 00:02:50.639
and it's the checks and house is
part of life sciences and many times
34
00:02:50.680 --> 00:02:57.039
it's subjective. The second ones also
globalization, like activations with clinical sites or
35
00:02:57.199 --> 00:03:00.909
regulatory rules. They're all happening beyond
country boundaries now than they were and twenty
36
00:03:00.949 --> 00:03:06.509
years ago, and this this creates
layer of complexity for a collaboration, but
37
00:03:06.710 --> 00:03:08.870
also creates a lot of contents brawl. Last one, on least, is
38
00:03:08.870 --> 00:03:13.580
also a digital waltz. These digital
walls were erected in the past to keep
39
00:03:13.659 --> 00:03:16.939
content secure, but you know that
that doesn't work anymore in a scenario where
40
00:03:16.939 --> 00:03:23.979
you're working with folks and partners and
vendors outside your digital wall. So the
41
00:03:23.099 --> 00:03:29.610
philosophy of content security has changed from
protective perimeter to protect the flow of data.
42
00:03:30.050 --> 00:03:32.569
Gotcha, okay, and vishaw.
So my next questions for you.
43
00:03:32.650 --> 00:03:37.449
You've been in the consulting space for
a long time. How is content management
44
00:03:37.610 --> 00:03:42.599
evolved over that just the last few
years, especially with life science companies as
45
00:03:42.840 --> 00:03:46.159
they make their you know, go
on this digital transformation journey and many of
46
00:03:46.240 --> 00:03:52.719
them really moving their technologies to the
cloud. Sure that's a great question,
47
00:03:52.800 --> 00:03:55.150
Ryan. So this Manusa said,
like, if you look at last few
48
00:03:55.189 --> 00:04:00.150
years and what I like to call
is this the paradigm step right in terms
49
00:04:00.189 --> 00:04:03.509
of new technology and even like a
business model perspective, it's opending the entire
50
00:04:03.550 --> 00:04:06.990
content management landscape. So, just
to give an example, if you look
51
00:04:08.030 --> 00:04:10.979
at from the time period perspective,
what I like to call the pet the
52
00:04:11.060 --> 00:04:15.340
thousand and ten, just think about
like those days were dominated by legacy application
53
00:04:15.580 --> 00:04:18.339
hosted on prem or in private data
standards. Right, they were kind of
54
00:04:18.819 --> 00:04:23.699
more likely best of bread, but
points solution. A lot of vendors were
55
00:04:23.779 --> 00:04:27.050
like approaching from a tool kid tide
of faid, trying to build something for
56
00:04:27.129 --> 00:04:31.089
you. And all these were built
on legacy technology stack with a very limited
57
00:04:31.250 --> 00:04:35.250
configurability. Right and all, if
you want it, scalability, if you
58
00:04:35.329 --> 00:04:40.600
wanted performance, they came in a
very, very high cause and obviously,
59
00:04:40.759 --> 00:04:45.120
as Manu state, the compliance was
always the burden for especially for life sciences
60
00:04:45.199 --> 00:04:48.519
industry. And High Implementation and the
validation cost in general. And if you
61
00:04:48.560 --> 00:04:53.389
kind of hast forward by let's say
five years, between two thousand and ten
62
00:04:53.389 --> 00:04:57.509
and fifteen, that's where you saw
the emergence of all these new cloud based
63
00:04:57.509 --> 00:05:00.629
technology and the vendors. And then
all of a sudden traditional vendors were trying
64
00:05:00.670 --> 00:05:04.629
to catch up, right, trying, and they were forced by market condition,
65
00:05:04.870 --> 00:05:10.420
not their internal innovation, right,
and then they started building this book
66
00:05:10.740 --> 00:05:15.139
what we call the hybrid type of
solution, and the technology stack was hybrid,
67
00:05:15.259 --> 00:05:17.259
part on praying part, like little
bit on cloud services, but not
68
00:05:17.500 --> 00:05:21.089
fully on the cloud side of it. And it still the scalability and the
69
00:05:21.370 --> 00:05:25.970
performance came out a very, very
high cause. Now, Hostpo word and
70
00:05:26.009 --> 00:05:29.290
look at last few years. So
what happened? And that's where the paradigms
71
00:05:29.290 --> 00:05:32.730
stay have right now. All of
a sudden you started seeing digital, native,
72
00:05:33.449 --> 00:05:38.439
the bone in the cloud type of
solutions and the vendors built on modern
73
00:05:38.480 --> 00:05:43.720
platform, the technology stack with very
high configurability at low cost, and technology
74
00:05:43.759 --> 00:05:47.240
is as manuster. Security is kind
of key right to all these technologies and
75
00:05:47.279 --> 00:05:51.110
the solutions were designed ground up with
the cloud services in mind. So what
76
00:05:51.189 --> 00:05:55.269
I mean by that is the all
the elasticity you need, all the security
77
00:05:55.310 --> 00:05:58.790
you need, all the privacy that
you have to have in mind. All
78
00:05:58.870 --> 00:06:01.790
would will ground up, not after
thought, and all of a sudden what
79
00:06:01.910 --> 00:06:06.139
happened was paradigms sifted. Now you
get the scalability and the performance at very
80
00:06:06.220 --> 00:06:10.459
low cart yeah. Now, if
you really think about from the life sciences
81
00:06:10.660 --> 00:06:15.300
perspective, right, why they were
very slow in terms of adopting some of
82
00:06:15.379 --> 00:06:19.930
these so as manuster compliance was always
the burden and security and the data protection.
83
00:06:20.009 --> 00:06:23.649
We hear about it, and leak
is how to prevent it, and
84
00:06:23.850 --> 00:06:29.089
all the international regulation around Gdpr,
and then, in general, the governance
85
00:06:29.170 --> 00:06:32.560
and the data integrity, where you
needed some expertise in house and they lack
86
00:06:32.680 --> 00:06:38.160
that. They last some technically skill
adopting new technology as well. And the
87
00:06:38.240 --> 00:06:41.680
biggest barrier in my opinion, was
it's not the first time validation, but
88
00:06:41.839 --> 00:06:46.470
this continues to state up readiness for
regulatory inspection. That was actually preventing life
89
00:06:46.470 --> 00:06:51.589
sences company for adopting all these new
emerging techniques and money. So so boxing
90
00:06:51.670 --> 00:06:57.350
USDM. They've had a partnership now
for for many years and built a solution
91
00:06:57.589 --> 00:07:01.819
to manage cloud compliance. Can you
tell us about how this partnership came about
92
00:07:02.060 --> 00:07:06.620
and how you actually manage this cloud
compliance? Sure I can get into that.
93
00:07:08.019 --> 00:07:11.860
So box is only a leader in
the content collaboration space and we were
94
00:07:12.060 --> 00:07:15.129
process of extending our offering in two
content services, with platform offerings etc.
95
00:07:15.850 --> 00:07:19.769
But in order to fully server life
sciences market, we needed to be able
96
00:07:19.810 --> 00:07:25.930
to have a regulated or a gxb
off and to that end we know we
97
00:07:26.009 --> 00:07:29.930
definitely need it outside expertise. So
we started working with US DM as early
98
00:07:29.970 --> 00:07:31.519
as two thousand and fifteen to see
if this was even a possibility. We
99
00:07:31.639 --> 00:07:36.360
have a one platform philosophy here box, and that had to extend to our
100
00:07:36.439 --> 00:07:43.759
GXP offering as well, which is
counter intuitive to what the industry normally applies
101
00:07:43.839 --> 00:07:46.310
so towards these models. So we
had to come up with a new model
102
00:07:46.350 --> 00:07:49.670
together. So, together with USDM, we designed a service that's now at
103
00:07:49.750 --> 00:07:56.430
the forefront of gxped models, with
agile validation and automated, continuous automated testing.
104
00:07:56.629 --> 00:08:03.300
It provides essentially unparalleled visibility to compliance
team and finally, our end users
105
00:08:03.300 --> 00:08:07.459
are able to actually reap the benefits
of box while the overhead of compliance was
106
00:08:07.579 --> 00:08:13.329
taken on by box and USDM Gotcha, and this single platform thing that you
107
00:08:13.449 --> 00:08:18.209
mentioned to me that sticks out and
Vichall US DM and box that recently introduced
108
00:08:18.250 --> 00:08:24.850
a product called unify cloud compliance and
that now includes document management services provided by
109
00:08:24.089 --> 00:08:28.399
compliance its quest. Can you tell
us about how this product came about and
110
00:08:28.560 --> 00:08:33.039
how it further addresses life science business
needs? Yeah, absolutely. As a
111
00:08:33.080 --> 00:08:37.759
matter of fact, we are very
excited about department step with box and compliance
112
00:08:37.799 --> 00:08:41.710
quest in this case where we kind
of collaborated. If we go back when
113
00:08:41.710 --> 00:08:46.470
we wor kind of contemplating this unify
compliance cloud as a solution, we wanted
114
00:08:46.509 --> 00:08:50.629
to make sure we harness the power
of the box. That's when you said
115
00:08:50.909 --> 00:08:54.870
is very good at the content,
write the content, collaboration and making it
116
00:08:54.070 --> 00:09:00.620
easy and secure from a collaboration perspective
on internally within the organization, but externally
117
00:09:00.659 --> 00:09:03.179
as what so obviously we wanted to
harness that power, but we wanted to
118
00:09:03.259 --> 00:09:09.299
extend beyond that and and wanted to
bring some of the other youth cases what
119
00:09:09.500 --> 00:09:13.850
we felt much needed in the marketplace
for the life science is organization. To
120
00:09:13.929 --> 00:09:16.649
give you an example, as I
said, we wanted to build on bark,
121
00:09:16.769 --> 00:09:20.049
but we wanted to add what we
call the process centric workflows, so
122
00:09:20.210 --> 00:09:26.600
these are predefined document life cycle management
or training management and and the very structured
123
00:09:26.759 --> 00:09:31.440
change management process as part of it. So think of this one like on
124
00:09:31.519 --> 00:09:35.679
a single platform concept. We wanted
to extend and provide more workflows to manage
125
00:09:35.759 --> 00:09:39.669
additional business processes for life sense is
organization. The other thing we wanted to
126
00:09:39.710 --> 00:09:43.669
make sure work. Continuing on the
theme of like on a competitive landscape,
127
00:09:43.710 --> 00:09:48.070
we wanted to bring something as a
value. It's always on, always secure
128
00:09:48.230 --> 00:09:52.750
because it's built on modern platform.
At the same time, we could offer
129
00:09:52.860 --> 00:09:56.139
something like this in a very competitive
pricing. That's what and I believe by
130
00:09:56.379 --> 00:10:01.500
partnering with both box and compliance quest
in this case, we address those concerned
131
00:10:01.700 --> 00:10:07.169
and I brought that value to a
much larger life senses organization marketplace. Right.
132
00:10:07.289 --> 00:10:11.450
So we are really, really excited
about buttonstead and so money. We
133
00:10:11.529 --> 00:10:16.850
talked earlier about this, you know, single interface that was very important to
134
00:10:16.929 --> 00:10:20.519
you into box and end this newer
solution that box, compliants, quest and
135
00:10:20.600 --> 00:10:26.360
USTM have developed really does encompass that
that single interface, but at the same
136
00:10:26.399 --> 00:10:30.279
time there's endless possibilities. That's May
understanding. You talk more about that.
137
00:10:30.480 --> 00:10:33.440
Yeah, absolutely, so. Yeah, I didn't mention that box grow.
138
00:10:33.480 --> 00:10:37.309
We have one platform philosophy or of
being in the in the cloud business today
139
00:10:37.990 --> 00:10:41.110
is this concept of having, you
know, Apis. If you look back
140
00:10:41.149 --> 00:10:45.710
twenty years ago, ten years ago, even if you needed to, you
141
00:10:45.789 --> 00:10:48.110
know, move content from one application
to another, you would need to build
142
00:10:48.110 --> 00:10:52.659
an inigration. I remember when I
used to take a team of engineers four
143
00:10:52.740 --> 00:10:56.940
weeks to just know something like that
in in a couple of sprints. Nowadays,
144
00:10:58.620 --> 00:11:03.259
in the cloud world, these applications
are just available as services in the
145
00:11:03.379 --> 00:11:07.809
cloud. So at box we offer
content services, we have our partners,
146
00:11:07.850 --> 00:11:13.090
a compliance quest offers application services for
life sciences and the boats are native in
147
00:11:13.090 --> 00:11:18.120
the clouds. So use the immigrations
are customers are can essentially operate in a
148
00:11:18.240 --> 00:11:22.440
best room breed stack where they bring
their own capabilities. They want to add
149
00:11:22.480 --> 00:11:26.399
a new capability in the future,
you can just essentially plug one in and
150
00:11:28.000 --> 00:11:31.000
at box we have very, very
robust set of API. So essentially,
151
00:11:31.000 --> 00:11:35.590
even if we don't have a ready
integration then you know, it's very easy
152
00:11:35.629 --> 00:11:39.909
to build one. It's over shall
what advice do you have for life science
153
00:11:39.990 --> 00:11:45.509
companies that are redamping their it strategies
and considering this urgent need now to move
154
00:11:45.590 --> 00:11:48.179
to the cloud. Yeah, absolutely, Ryan, if you allow me to
155
00:11:48.220 --> 00:11:50.460
go back and just that, and
just the one quick point on the open
156
00:11:50.539 --> 00:11:56.139
platform side off that. Yeah,
yeah, the technology stack is wonderful and
157
00:11:56.220 --> 00:12:00.779
Manu highlighted those. And there is
other aspect on the unified compliance cloud as
158
00:12:00.860 --> 00:12:03.490
well. So if you look at
the business grows right over time and they
159
00:12:03.610 --> 00:12:09.090
need grows along with it. So
the unify compliance cloud platform also allowed you
160
00:12:09.169 --> 00:12:13.330
to add additional business use pieces,
like if you want to go deeper into
161
00:12:13.370 --> 00:12:16.120
the quality side of it, like
if you want to manage your nonconformances,
162
00:12:16.279 --> 00:12:20.799
your deviation, your coppers, all
those processes can be automated within the theme
163
00:12:22.440 --> 00:12:26.679
complyanceprame work or the same platform.
So that's the added value we see as
164
00:12:26.759 --> 00:12:31.629
part of that solution. That's what
now going back to your question, what
165
00:12:31.750 --> 00:12:35.190
advice do I have for right into
Soviety strategy post and foremost, like,
166
00:12:35.309 --> 00:12:39.830
I mean all these organizations, whether
you are in merging or mid tide or
167
00:12:39.830 --> 00:12:43.710
large organization, you have to think
this whole cloud journey as a more of
168
00:12:43.789 --> 00:12:46.899
a structure journey map, because not
all of your regulated workloads is going to
169
00:12:46.940 --> 00:12:50.379
move at once. So you have
to think in terms of the cloud,
170
00:12:50.379 --> 00:12:54.299
as of the framework that has that
flexibility that allows you to get into cloud
171
00:12:54.659 --> 00:12:58.049
based on your business priority, not
just moving at once. So that's very
172
00:12:58.090 --> 00:13:03.409
important. The second aspect of that
is the oldest. I mean the whole
173
00:13:03.529 --> 00:13:07.250
the way we work is changing and
that's changing the customer need, how they're
174
00:13:07.250 --> 00:13:11.809
gonna address their customer. There in
customer need. So you have to think
175
00:13:11.889 --> 00:13:15.000
in terms of not only a single
cloud but the multi cloud type of a
176
00:13:15.120 --> 00:13:18.879
process well as part of your strategy. The second thing I would say is
177
00:13:18.200 --> 00:13:22.399
consider a compliance like that should be
part of your journey, not after thoughts,
178
00:13:22.480 --> 00:13:26.350
because moving into cloud, the one
of the benefit is the adoption,
179
00:13:26.590 --> 00:13:31.909
which happens very, very quickly.
You get all these services administia rather than
180
00:13:31.990 --> 00:13:37.149
in months, in weeks. So
the compliants has to be built in as
181
00:13:37.230 --> 00:13:39.909
part of anything that even you're going
to move into the cloud. The other
182
00:13:41.070 --> 00:13:45.500
thing I like to add into that
is the overall investment philosophy. Right,
183
00:13:45.580 --> 00:13:48.179
a lot of times what happens is
all these organization they make an investment,
184
00:13:48.379 --> 00:13:52.500
they buy an application on clouds.
I would like to think that as a
185
00:13:52.580 --> 00:13:56.929
more of investment on cloud technology,
not just the applications, to fund your
186
00:13:56.009 --> 00:14:01.409
future innovation. The idea here is
because the cloud actually enables you, and
187
00:14:01.529 --> 00:14:07.289
I like the school where I heard
this from prom some place, this relentless
188
00:14:07.370 --> 00:14:11.360
unbundling of value, creating activities from
valor consuming activities, and that's exactly what
189
00:14:11.559 --> 00:14:16.639
cloud does, or it isn't?
That allowed you to focus on your core
190
00:14:18.000 --> 00:14:22.440
business, to strint, not having
to worry about the infrastructure of the platform,
191
00:14:22.519 --> 00:14:24.990
the availability, the security, the
scalability, all that. So those
192
00:14:24.990 --> 00:14:28.190
are someone advised. I would like
to keep the life sense in woment so
193
00:14:28.309 --> 00:14:35.190
va Shaw. We've heard recently from
the FTA about computer software assurance, you
194
00:14:35.269 --> 00:14:39.899
know, this sort of different approach
or revised approach to computer system validation.
195
00:14:41.940 --> 00:14:46.220
What is what's your sense of the
FDA stand some things like this, especially
196
00:14:46.259 --> 00:14:50.419
when we talk about, you know, moving our technologies and moving our processes
197
00:14:50.580 --> 00:14:56.649
to two more of these cloud technologies? Is the FDA behind all of this,
198
00:14:56.809 --> 00:15:01.529
much like they are with this new
revised CSA approach? Yeah, absolutely,
199
00:15:01.570 --> 00:15:03.570
Ryan. So, if you really
think about it, the guidelines they
200
00:15:05.090 --> 00:15:11.159
are talking about, and some of
these actually is partly released already in terms
201
00:15:11.159 --> 00:15:15.679
of the concept back to regulation is
going to be released sometime in September two
202
00:15:15.720 --> 00:15:18.320
thousand and twenty, and it's a
major stip if you really think about it.
203
00:15:20.200 --> 00:15:24.350
So far ID was so focused on
the very traditional the GAMP, or
204
00:15:24.710 --> 00:15:30.110
more of a computer your system validation. We call it CSP. So it's
205
00:15:30.149 --> 00:15:33.509
a major stafe towards what they call
the computer software or Staurans, which is
206
00:15:33.590 --> 00:15:39.100
based on a purely arrest. That's
the core principle around it and they are
207
00:15:39.139 --> 00:15:45.220
actually acvocating to use and use more
of like automation and bring some of the
208
00:15:45.259 --> 00:15:48.860
learning that happened in other industry right
and bring that into the life sciences as
209
00:15:48.940 --> 00:15:52.529
will. So what that actually means
is a lot of times in the past
210
00:15:52.690 --> 00:15:58.529
we used to take vender supplied piece
of software and then we added our own
211
00:15:58.889 --> 00:16:03.409
set of testing before any organization can
start using in a production. So that
212
00:16:03.610 --> 00:16:07.080
paradigm is changing. Now what they
are allowing us to do is go back
213
00:16:07.120 --> 00:16:11.639
to vendor and rely on their Asturans
in house and leverage that rather than duplicating
214
00:16:11.639 --> 00:16:17.879
the effort right so that you're not
adding additional testing or documentaries in burdens,
215
00:16:17.919 --> 00:16:22.070
so to speak, in the process, without getting the real Bennett. So
216
00:16:22.350 --> 00:16:26.190
they are guiding us to move towards
more of a risk best where there is
217
00:16:26.269 --> 00:16:29.830
a product, you have a past
in risk of a product. Risk focused
218
00:16:29.870 --> 00:16:33.779
on those focused on more of a
critical thinking rather than just tolely rely on
219
00:16:34.379 --> 00:16:38.779
a set of documentation. So in
my opinion it's as a huge theft in
220
00:16:38.899 --> 00:16:45.340
terms of FD is thinking in general, the regulatory bodies thinking in terms of
221
00:16:45.460 --> 00:16:49.009
becoming more of a risk bast and
a truly a critical thinking and focus on
222
00:16:49.730 --> 00:16:53.970
highest risk. A has to improve
overall product, the safety and the quality,
223
00:16:55.409 --> 00:16:59.250
rather than heavily focused on documentation.
So yes, in my opinion,
224
00:16:59.330 --> 00:17:02.840
if they's a major staff in terms
of fifty as well, and with a
225
00:17:02.879 --> 00:17:06.359
little bit of time we have left
here, money what? What advice do
226
00:17:06.440 --> 00:17:11.160
you have for life science companies that
are exploring content management solutions? Can I
227
00:17:11.200 --> 00:17:15.190
just getting into this looking at,
you know, cloud technology alternatives. Sure
228
00:17:15.549 --> 00:17:19.549
you know content is critically important in
a life sciences company, right. That's
229
00:17:19.750 --> 00:17:25.029
that's where biotax IP resides. And
for if you I manage the smaller biotax
230
00:17:25.109 --> 00:17:27.349
they're not even commercials, they're not
selling anything. Yet that's the most important
231
00:17:27.349 --> 00:17:30.700
thing that that they have, that
they need to protect and it orders the
232
00:17:30.779 --> 00:17:37.140
best security and compliance controls. Most
life sciences already have a content management solution
233
00:17:37.259 --> 00:17:41.579
in place. You know they'd be
a very loves of the technology adoption curve,
234
00:17:41.059 --> 00:17:44.970
but they have something in place.
You know, big farm is generally
235
00:17:44.970 --> 00:17:48.490
riddle with legacy on Premisey cm tools, while the start of biotax are generally
236
00:17:48.529 --> 00:17:53.089
cloud first and SASS oorented. But
so the strategies are different than the mean
237
00:17:53.130 --> 00:17:57.529
thing I'll I always recommend, is
to essentially adopt a content strategy and create
238
00:17:57.569 --> 00:18:02.240
a content of roadmap. So essentially
decide where you want to be as an
239
00:18:02.240 --> 00:18:07.720
organization on the technology adoption curve,
pick a club strategy and a security framework
240
00:18:07.799 --> 00:18:11.799
that's going to fit your organization.
That will feed into essentially generating a content
241
00:18:11.910 --> 00:18:17.670
roadmap and allow you to make decisions
on your content, on your content applications
242
00:18:17.750 --> 00:18:19.990
for the next two to five years. Is You're not doing more reactive in
243
00:18:21.109 --> 00:18:23.750
your planning, then you may find
yourselves, you know, invested in one
244
00:18:23.829 --> 00:18:27.579
point solution that works really well for
the next year, but then your you
245
00:18:27.660 --> 00:18:32.380
end up buying do three more redundant
systems over the next two years. That
246
00:18:32.539 --> 00:18:37.220
is since the don't scale up.
That makes sense all right. Well,
247
00:18:37.259 --> 00:18:40.619
thank you both for joining us today
and for those of you that want more
248
00:18:40.660 --> 00:18:45.930
information on GXP content and document management, check out our website. That's US
249
00:18:45.009 --> 00:18:51.089
DMCOM. Or we have tons of
blogs, white papers and webinars on this
250
00:18:51.250 --> 00:18:55.170
very topic, as well as many
other life sites related topics, and you
251
00:18:55.250 --> 00:18:57.759
can send us any feedback you have
on our content that you find on our
252
00:18:57.799 --> 00:19:02.920
website and, of course, the
podcasts that you're listening to here. You
253
00:19:03.000 --> 00:19:07.519
can email us at US DM at
US DM COM. Thanks again for joining
254
00:19:07.559 --> 00:19:15.509
us and have a great day.
You've been listening to life sciences accelerated.
255
00:19:15.710 --> 00:19:18.750
If you enjoyed this episode, please
subscribe and leave us a review. If
256
00:19:18.789 --> 00:19:23.740
you'd like to learn more about strategies
to digitally transform your company and ways to
257
00:19:23.859 --> 00:19:33.180
streamline your organizations compliance processed, visit
us dmcom. That's US DMCOM. Thanks
258
00:19:33.220 --> 00:19:34.259
so much for listening. Until next
time,
1
00:00:00.080 --> 00:00:03.120
If you look at last few years
and what I like to call it,
2
00:00:03.160 --> 00:00:06.719
is this a paradigm step right in
terms of new techniclozy and even like a
3
00:00:06.799 --> 00:00:17.870
business model perspective. It's opending the
intact content man's been landscape. Welcome to
4
00:00:18.070 --> 00:00:24.539
life sciences accelerated, a podcast where
we discuss experiences and groundbreaking innovations in compliance
5
00:00:24.820 --> 00:00:29.500
and technology, from molecule to market. Tune in for in depth interviews with
6
00:00:29.739 --> 00:00:36.250
wellknown thought leaders and renowned subject matter
experts with unparalleled knowledge in the technology and
7
00:00:36.450 --> 00:00:42.530
life sciences industry. Innovative, helpful
and thought provoking. This is life sciences
8
00:00:42.689 --> 00:00:48.810
accelerated. Today we're talking about content
and document managements in life sciences and I
9
00:00:48.890 --> 00:00:51.880
have two guests with me today.
Of chall Sharma, he's the VP of
10
00:00:52.000 --> 00:00:57.920
digital transformation at USD on life sciences. Butch all develops core competencies using emerging
11
00:00:58.039 --> 00:01:03.829
technologies to help customers fast track their
digital transformation achieve high impact business outcomes.
12
00:01:04.310 --> 00:01:08.430
Is More than twenty years of experience
life sciences. I also have Manuvora.
13
00:01:08.549 --> 00:01:14.150
He is the managing director of life
sciences at box. Many is also an
14
00:01:14.230 --> 00:01:19.060
industry veteran with two decades of experience
to point content management solutions for life sciences
15
00:01:19.260 --> 00:01:25.939
while running operations within several its functions, supporting drug discovery all the way to
16
00:01:26.019 --> 00:01:29.980
commercialization. And thank you both for
being here today. Thank you all right.
17
00:01:30.019 --> 00:01:33.129
Well, let's get right into this. So money. I'll start with
18
00:01:33.290 --> 00:01:38.730
you tell us about GXPD and what
it means and why content management is also
19
00:01:38.769 --> 00:01:45.890
so different specifically for regulated businesses like
life sciences. Sure, GXP is a
20
00:01:46.090 --> 00:01:51.200
set of standards that are applied to
different functions that are in the clinical parts
21
00:01:51.239 --> 00:01:56.200
of life sciences value chain. So
it could be applied to clinical areas where
22
00:01:56.319 --> 00:02:00.840
there's the controls are called GCP,
in the laboratory areas it called G LP,
23
00:02:00.549 --> 00:02:05.870
and you get the you get the
motion there and then there's on the
24
00:02:05.909 --> 00:02:08.030
man attracting side, is GMP.
So that x is actually just a variable.
25
00:02:08.469 --> 00:02:12.389
So it's a set of it's a
set of standards that are applied to
26
00:02:12.430 --> 00:02:17.699
all these errors that require regulatory controls
across the life sciences valued me and in
27
00:02:17.780 --> 00:02:23.819
terms of regulatory challenges for managing contents. You know, things have been changing
28
00:02:23.300 --> 00:02:29.259
over the last a couple of decades. In the before and after you know
29
00:02:29.379 --> 00:02:32.849
it. We the way we work
has completely changed. And alongside that there's
30
00:02:32.930 --> 00:02:38.330
different there's different types of challenges that
Cud of that come across for regulatory content.
31
00:02:38.530 --> 00:02:42.289
So first one is overhead, so
overhead in terms of time, cost
32
00:02:42.370 --> 00:02:46.000
and resources. That compliances traditionally been
seen as a burden that slows down progress,
33
00:02:46.120 --> 00:02:50.639
and it's the checks and house is
part of life sciences and many times
34
00:02:50.680 --> 00:02:57.039
it's subjective. The second ones also
globalization, like activations with clinical sites or
35
00:02:57.199 --> 00:03:00.909
regulatory rules. They're all happening beyond
country boundaries now than they were and twenty
36
00:03:00.949 --> 00:03:06.509
years ago, and this this creates
layer of complexity for a collaboration, but
37
00:03:06.710 --> 00:03:08.870
also creates a lot of contents brawl. Last one, on least, is
38
00:03:08.870 --> 00:03:13.580
also a digital waltz. These digital
walls were erected in the past to keep
39
00:03:13.659 --> 00:03:16.939
content secure, but you know that
that doesn't work anymore in a scenario where
40
00:03:16.939 --> 00:03:23.979
you're working with folks and partners and
vendors outside your digital wall. So the
41
00:03:23.099 --> 00:03:29.610
philosophy of content security has changed from
protective perimeter to protect the flow of data.
42
00:03:30.050 --> 00:03:32.569
Gotcha, okay, and vishaw.
So my next questions for you.
43
00:03:32.650 --> 00:03:37.449
You've been in the consulting space for
a long time. How is content management
44
00:03:37.610 --> 00:03:42.599
evolved over that just the last few
years, especially with life science companies as
45
00:03:42.840 --> 00:03:46.159
they make their you know, go
on this digital transformation journey and many of
46
00:03:46.240 --> 00:03:52.719
them really moving their technologies to the
cloud. Sure that's a great question,
47
00:03:52.800 --> 00:03:55.150
Ryan. So this Manusa said,
like, if you look at last few
48
00:03:55.189 --> 00:04:00.150
years and what I like to call
is this the paradigm step right in terms
49
00:04:00.189 --> 00:04:03.509
of new technology and even like a
business model perspective, it's opending the entire
50
00:04:03.550 --> 00:04:06.990
content management landscape. So, just
to give an example, if you look
51
00:04:08.030 --> 00:04:10.979
at from the time period perspective,
what I like to call the pet the
52
00:04:11.060 --> 00:04:15.340
thousand and ten, just think about
like those days were dominated by legacy application
53
00:04:15.580 --> 00:04:18.339
hosted on prem or in private data
standards. Right, they were kind of
54
00:04:18.819 --> 00:04:23.699
more likely best of bread, but
points solution. A lot of vendors were
55
00:04:23.779 --> 00:04:27.050
like approaching from a tool kid tide
of faid, trying to build something for
56
00:04:27.129 --> 00:04:31.089
you. And all these were built
on legacy technology stack with a very limited
57
00:04:31.250 --> 00:04:35.250
configurability. Right and all, if
you want it, scalability, if you
58
00:04:35.329 --> 00:04:40.600
wanted performance, they came in a
very, very high cause and obviously,
59
00:04:40.759 --> 00:04:45.120
as Manu state, the compliance was
always the burden for especially for life sciences
60
00:04:45.199 --> 00:04:48.519
industry. And High Implementation and the
validation cost in general. And if you
61
00:04:48.560 --> 00:04:53.389
kind of hast forward by let's say
five years, between two thousand and ten
62
00:04:53.389 --> 00:04:57.509
and fifteen, that's where you saw
the emergence of all these new cloud based
63
00:04:57.509 --> 00:05:00.629
technology and the vendors. And then
all of a sudden traditional vendors were trying
64
00:05:00.670 --> 00:05:04.629
to catch up, right, trying, and they were forced by market condition,
65
00:05:04.870 --> 00:05:10.420
not their internal innovation, right,
and then they started building this book
66
00:05:10.740 --> 00:05:15.139
what we call the hybrid type of
solution, and the technology stack was hybrid,
67
00:05:15.259 --> 00:05:17.259
part on praying part, like little
bit on cloud services, but not
68
00:05:17.500 --> 00:05:21.089
fully on the cloud side of it. And it still the scalability and the
69
00:05:21.370 --> 00:05:25.970
performance came out a very, very
high cause. Now, Hostpo word and
70
00:05:26.009 --> 00:05:29.290
look at last few years. So
what happened? And that's where the paradigms
71
00:05:29.290 --> 00:05:32.730
stay have right now. All of
a sudden you started seeing digital, native,
72
00:05:33.449 --> 00:05:38.439
the bone in the cloud type of
solutions and the vendors built on modern
73
00:05:38.480 --> 00:05:43.720
platform, the technology stack with very
high configurability at low cost, and technology
74
00:05:43.759 --> 00:05:47.240
is as manuster. Security is kind
of key right to all these technologies and
75
00:05:47.279 --> 00:05:51.110
the solutions were designed ground up with
the cloud services in mind. So what
76
00:05:51.189 --> 00:05:55.269
I mean by that is the all
the elasticity you need, all the security
77
00:05:55.310 --> 00:05:58.790
you need, all the privacy that
you have to have in mind. All
78
00:05:58.870 --> 00:06:01.790
would will ground up, not after
thought, and all of a sudden what
79
00:06:01.910 --> 00:06:06.139
happened was paradigms sifted. Now you
get the scalability and the performance at very
80
00:06:06.220 --> 00:06:10.459
low cart yeah. Now, if
you really think about from the life sciences
81
00:06:10.660 --> 00:06:15.300
perspective, right, why they were
very slow in terms of adopting some of
82
00:06:15.379 --> 00:06:19.930
these so as manuster compliance was always
the burden and security and the data protection.
83
00:06:20.009 --> 00:06:23.649
We hear about it, and leak
is how to prevent it, and
84
00:06:23.850 --> 00:06:29.089
all the international regulation around Gdpr,
and then, in general, the governance
85
00:06:29.170 --> 00:06:32.560
and the data integrity, where you
needed some expertise in house and they lack
86
00:06:32.680 --> 00:06:38.160
that. They last some technically skill
adopting new technology as well. And the
87
00:06:38.240 --> 00:06:41.680
biggest barrier in my opinion, was
it's not the first time validation, but
88
00:06:41.839 --> 00:06:46.470
this continues to state up readiness for
regulatory inspection. That was actually preventing life
89
00:06:46.470 --> 00:06:51.589
sences company for adopting all these new
emerging techniques and money. So so boxing
90
00:06:51.670 --> 00:06:57.350
USDM. They've had a partnership now
for for many years and built a solution
91
00:06:57.589 --> 00:07:01.819
to manage cloud compliance. Can you
tell us about how this partnership came about
92
00:07:02.060 --> 00:07:06.620
and how you actually manage this cloud
compliance? Sure I can get into that.
93
00:07:08.019 --> 00:07:11.860
So box is only a leader in
the content collaboration space and we were
94
00:07:12.060 --> 00:07:15.129
process of extending our offering in two
content services, with platform offerings etc.
95
00:07:15.850 --> 00:07:19.769
But in order to fully server life
sciences market, we needed to be able
96
00:07:19.810 --> 00:07:25.930
to have a regulated or a gxb
off and to that end we know we
97
00:07:26.009 --> 00:07:29.930
definitely need it outside expertise. So
we started working with US DM as early
98
00:07:29.970 --> 00:07:31.519
as two thousand and fifteen to see
if this was even a possibility. We
99
00:07:31.639 --> 00:07:36.360
have a one platform philosophy here box, and that had to extend to our
100
00:07:36.439 --> 00:07:43.759
GXP offering as well, which is
counter intuitive to what the industry normally applies
101
00:07:43.839 --> 00:07:46.310
so towards these models. So we
had to come up with a new model
102
00:07:46.350 --> 00:07:49.670
together. So, together with USDM, we designed a service that's now at
103
00:07:49.750 --> 00:07:56.430
the forefront of gxped models, with
agile validation and automated, continuous automated testing.
104
00:07:56.629 --> 00:08:03.300
It provides essentially unparalleled visibility to compliance
team and finally, our end users
105
00:08:03.300 --> 00:08:07.459
are able to actually reap the benefits
of box while the overhead of compliance was
106
00:08:07.579 --> 00:08:13.329
taken on by box and USDM Gotcha, and this single platform thing that you
107
00:08:13.449 --> 00:08:18.209
mentioned to me that sticks out and
Vichall US DM and box that recently introduced
108
00:08:18.250 --> 00:08:24.850
a product called unify cloud compliance and
that now includes document management services provided by
109
00:08:24.089 --> 00:08:28.399
compliance its quest. Can you tell
us about how this product came about and
110
00:08:28.560 --> 00:08:33.039
how it further addresses life science business
needs? Yeah, absolutely. As a
111
00:08:33.080 --> 00:08:37.759
matter of fact, we are very
excited about department step with box and compliance
112
00:08:37.799 --> 00:08:41.710
quest in this case where we kind
of collaborated. If we go back when
113
00:08:41.710 --> 00:08:46.470
we wor kind of contemplating this unify
compliance cloud as a solution, we wanted
114
00:08:46.509 --> 00:08:50.629
to make sure we harness the power
of the box. That's when you said
115
00:08:50.909 --> 00:08:54.870
is very good at the content,
write the content, collaboration and making it
116
00:08:54.070 --> 00:09:00.620
easy and secure from a collaboration perspective
on internally within the organization, but externally
117
00:09:00.659 --> 00:09:03.179
as what so obviously we wanted to
harness that power, but we wanted to
118
00:09:03.259 --> 00:09:09.299
extend beyond that and and wanted to
bring some of the other youth cases what
119
00:09:09.500 --> 00:09:13.850
we felt much needed in the marketplace
for the life science is organization. To
120
00:09:13.929 --> 00:09:16.649
give you an example, as I
said, we wanted to build on bark,
121
00:09:16.769 --> 00:09:20.049
but we wanted to add what we
call the process centric workflows, so
122
00:09:20.210 --> 00:09:26.600
these are predefined document life cycle management
or training management and and the very structured
123
00:09:26.759 --> 00:09:31.440
change management process as part of it. So think of this one like on
124
00:09:31.519 --> 00:09:35.679
a single platform concept. We wanted
to extend and provide more workflows to manage
125
00:09:35.759 --> 00:09:39.669
additional business processes for life sense is
organization. The other thing we wanted to
126
00:09:39.710 --> 00:09:43.669
make sure work. Continuing on the
theme of like on a competitive landscape,
127
00:09:43.710 --> 00:09:48.070
we wanted to bring something as a
value. It's always on, always secure
128
00:09:48.230 --> 00:09:52.750
because it's built on modern platform.
At the same time, we could offer
129
00:09:52.860 --> 00:09:56.139
something like this in a very competitive
pricing. That's what and I believe by
130
00:09:56.379 --> 00:10:01.500
partnering with both box and compliance quest
in this case, we address those concerned
131
00:10:01.700 --> 00:10:07.169
and I brought that value to a
much larger life senses organization marketplace. Right.
132
00:10:07.289 --> 00:10:11.450
So we are really, really excited
about buttonstead and so money. We
133
00:10:11.529 --> 00:10:16.850
talked earlier about this, you know, single interface that was very important to
134
00:10:16.929 --> 00:10:20.519
you into box and end this newer
solution that box, compliants, quest and
135
00:10:20.600 --> 00:10:26.360
USTM have developed really does encompass that
that single interface, but at the same
136
00:10:26.399 --> 00:10:30.279
time there's endless possibilities. That's May
understanding. You talk more about that.
137
00:10:30.480 --> 00:10:33.440
Yeah, absolutely, so. Yeah, I didn't mention that box grow.
138
00:10:33.480 --> 00:10:37.309
We have one platform philosophy or of
being in the in the cloud business today
139
00:10:37.990 --> 00:10:41.110
is this concept of having, you
know, Apis. If you look back
140
00:10:41.149 --> 00:10:45.710
twenty years ago, ten years ago, even if you needed to, you
141
00:10:45.789 --> 00:10:48.110
know, move content from one application
to another, you would need to build
142
00:10:48.110 --> 00:10:52.659
an inigration. I remember when I
used to take a team of engineers four
143
00:10:52.740 --> 00:10:56.940
weeks to just know something like that
in in a couple of sprints. Nowadays,
144
00:10:58.620 --> 00:11:03.259
in the cloud world, these applications
are just available as services in the
145
00:11:03.379 --> 00:11:07.809
cloud. So at box we offer
content services, we have our partners,
146
00:11:07.850 --> 00:11:13.090
a compliance quest offers application services for
life sciences and the boats are native in
147
00:11:13.090 --> 00:11:18.120
the clouds. So use the immigrations
are customers are can essentially operate in a
148
00:11:18.240 --> 00:11:22.440
best room breed stack where they bring
their own capabilities. They want to add
149
00:11:22.480 --> 00:11:26.399
a new capability in the future,
you can just essentially plug one in and
150
00:11:28.000 --> 00:11:31.000
at box we have very, very
robust set of API. So essentially,
151
00:11:31.000 --> 00:11:35.590
even if we don't have a ready
integration then you know, it's very easy
152
00:11:35.629 --> 00:11:39.909
to build one. It's over shall
what advice do you have for life science
153
00:11:39.990 --> 00:11:45.509
companies that are redamping their it strategies
and considering this urgent need now to move
154
00:11:45.590 --> 00:11:48.179
to the cloud. Yeah, absolutely, Ryan, if you allow me to
155
00:11:48.220 --> 00:11:50.460
go back and just that, and
just the one quick point on the open
156
00:11:50.539 --> 00:11:56.139
platform side off that. Yeah,
yeah, the technology stack is wonderful and
157
00:11:56.220 --> 00:12:00.779
Manu highlighted those. And there is
other aspect on the unified compliance cloud as
158
00:12:00.860 --> 00:12:03.490
well. So if you look at
the business grows right over time and they
159
00:12:03.610 --> 00:12:09.090
need grows along with it. So
the unify compliance cloud platform also allowed you
160
00:12:09.169 --> 00:12:13.330
to add additional business use pieces,
like if you want to go deeper into
161
00:12:13.370 --> 00:12:16.120
the quality side of it, like
if you want to manage your nonconformances,
162
00:12:16.279 --> 00:12:20.799
your deviation, your coppers, all
those processes can be automated within the theme
163
00:12:22.440 --> 00:12:26.679
complyanceprame work or the same platform.
So that's the added value we see as
164
00:12:26.759 --> 00:12:31.629
part of that solution. That's what
now going back to your question, what
165
00:12:31.750 --> 00:12:35.190
advice do I have for right into
Soviety strategy post and foremost, like,
166
00:12:35.309 --> 00:12:39.830
I mean all these organizations, whether
you are in merging or mid tide or
167
00:12:39.830 --> 00:12:43.710
large organization, you have to think
this whole cloud journey as a more of
168
00:12:43.789 --> 00:12:46.899
a structure journey map, because not
all of your regulated workloads is going to
169
00:12:46.940 --> 00:12:50.379
move at once. So you have
to think in terms of the cloud,
170
00:12:50.379 --> 00:12:54.299
as of the framework that has that
flexibility that allows you to get into cloud
171
00:12:54.659 --> 00:12:58.049
based on your business priority, not
just moving at once. So that's very
172
00:12:58.090 --> 00:13:03.409
important. The second aspect of that
is the oldest. I mean the whole
173
00:13:03.529 --> 00:13:07.250
the way we work is changing and
that's changing the customer need, how they're
174
00:13:07.250 --> 00:13:11.809
gonna address their customer. There in
customer need. So you have to think
175
00:13:11.889 --> 00:13:15.000
in terms of not only a single
cloud but the multi cloud type of a
176
00:13:15.120 --> 00:13:18.879
process well as part of your strategy. The second thing I would say is
177
00:13:18.200 --> 00:13:22.399
consider a compliance like that should be
part of your journey, not after thoughts,
178
00:13:22.480 --> 00:13:26.350
because moving into cloud, the one
of the benefit is the adoption,
179
00:13:26.590 --> 00:13:31.909
which happens very, very quickly.
You get all these services administia rather than
180
00:13:31.990 --> 00:13:37.149
in months, in weeks. So
the compliants has to be built in as
181
00:13:37.230 --> 00:13:39.909
part of anything that even you're going
to move into the cloud. The other
182
00:13:41.070 --> 00:13:45.500
thing I like to add into that
is the overall investment philosophy. Right,
183
00:13:45.580 --> 00:13:48.179
a lot of times what happens is
all these organization they make an investment,
184
00:13:48.379 --> 00:13:52.500
they buy an application on clouds.
I would like to think that as a
185
00:13:52.580 --> 00:13:56.929
more of investment on cloud technology,
not just the applications, to fund your
186
00:13:56.009 --> 00:14:01.409
future innovation. The idea here is
because the cloud actually enables you, and
187
00:14:01.529 --> 00:14:07.289
I like the school where I heard
this from prom some place, this relentless
188
00:14:07.370 --> 00:14:11.360
unbundling of value, creating activities from
valor consuming activities, and that's exactly what
189
00:14:11.559 --> 00:14:16.639
cloud does, or it isn't?
That allowed you to focus on your core
190
00:14:18.000 --> 00:14:22.440
business, to strint, not having
to worry about the infrastructure of the platform,
191
00:14:22.519 --> 00:14:24.990
the availability, the security, the
scalability, all that. So those
192
00:14:24.990 --> 00:14:28.190
are someone advised. I would like
to keep the life sense in woment so
193
00:14:28.309 --> 00:14:35.190
va Shaw. We've heard recently from
the FTA about computer software assurance, you
194
00:14:35.269 --> 00:14:39.899
know, this sort of different approach
or revised approach to computer system validation.
195
00:14:41.940 --> 00:14:46.220
What is what's your sense of the
FDA stand some things like this, especially
196
00:14:46.259 --> 00:14:50.419
when we talk about, you know, moving our technologies and moving our processes
197
00:14:50.580 --> 00:14:56.649
to two more of these cloud technologies? Is the FDA behind all of this,
198
00:14:56.809 --> 00:15:01.529
much like they are with this new
revised CSA approach? Yeah, absolutely,
199
00:15:01.570 --> 00:15:03.570
Ryan. So, if you really
think about it, the guidelines they
200
00:15:05.090 --> 00:15:11.159
are talking about, and some of
these actually is partly released already in terms
201
00:15:11.159 --> 00:15:15.679
of the concept back to regulation is
going to be released sometime in September two
202
00:15:15.720 --> 00:15:18.320
thousand and twenty, and it's a
major stip if you really think about it.
203
00:15:20.200 --> 00:15:24.350
So far ID was so focused on
the very traditional the GAMP, or
204
00:15:24.710 --> 00:15:30.110
more of a computer your system validation. We call it CSP. So it's
205
00:15:30.149 --> 00:15:33.509
a major stafe towards what they call
the computer software or Staurans, which is
206
00:15:33.590 --> 00:15:39.100
based on a purely arrest. That's
the core principle around it and they are
207
00:15:39.139 --> 00:15:45.220
actually acvocating to use and use more
of like automation and bring some of the
208
00:15:45.259 --> 00:15:48.860
learning that happened in other industry right
and bring that into the life sciences as
209
00:15:48.940 --> 00:15:52.529
will. So what that actually means
is a lot of times in the past
210
00:15:52.690 --> 00:15:58.529
we used to take vender supplied piece
of software and then we added our own
211
00:15:58.889 --> 00:16:03.409
set of testing before any organization can
start using in a production. So that
212
00:16:03.610 --> 00:16:07.080
paradigm is changing. Now what they
are allowing us to do is go back
213
00:16:07.120 --> 00:16:11.639
to vendor and rely on their Asturans
in house and leverage that rather than duplicating
214
00:16:11.639 --> 00:16:17.879
the effort right so that you're not
adding additional testing or documentaries in burdens,
215
00:16:17.919 --> 00:16:22.070
so to speak, in the process, without getting the real Bennett. So
216
00:16:22.350 --> 00:16:26.190
they are guiding us to move towards
more of a risk best where there is
217
00:16:26.269 --> 00:16:29.830
a product, you have a past
in risk of a product. Risk focused
218
00:16:29.870 --> 00:16:33.779
on those focused on more of a
critical thinking rather than just tolely rely on
219
00:16:34.379 --> 00:16:38.779
a set of documentation. So in
my opinion it's as a huge theft in
220
00:16:38.899 --> 00:16:45.340
terms of FD is thinking in general, the regulatory bodies thinking in terms of
221
00:16:45.460 --> 00:16:49.009
becoming more of a risk bast and
a truly a critical thinking and focus on
222
00:16:49.730 --> 00:16:53.970
highest risk. A has to improve
overall product, the safety and the quality,
223
00:16:55.409 --> 00:16:59.250
rather than heavily focused on documentation.
So yes, in my opinion,
224
00:16:59.330 --> 00:17:02.840
if they's a major staff in terms
of fifty as well, and with a
225
00:17:02.879 --> 00:17:06.359
little bit of time we have left
here, money what? What advice do
226
00:17:06.440 --> 00:17:11.160
you have for life science companies that
are exploring content management solutions? Can I
227
00:17:11.200 --> 00:17:15.190
just getting into this looking at,
you know, cloud technology alternatives. Sure
228
00:17:15.549 --> 00:17:19.549
you know content is critically important in
a life sciences company, right. That's
229
00:17:19.750 --> 00:17:25.029
that's where biotax IP resides. And
for if you I manage the smaller biotax
230
00:17:25.109 --> 00:17:27.349
they're not even commercials, they're not
selling anything. Yet that's the most important
231
00:17:27.349 --> 00:17:30.700
thing that that they have, that
they need to protect and it orders the
232
00:17:30.779 --> 00:17:37.140
best security and compliance controls. Most
life sciences already have a content management solution
233
00:17:37.259 --> 00:17:41.579
in place. You know they'd be
a very loves of the technology adoption curve,
234
00:17:41.059 --> 00:17:44.970
but they have something in place.
You know, big farm is generally
235
00:17:44.970 --> 00:17:48.490
riddle with legacy on Premisey cm tools, while the start of biotax are generally
236
00:17:48.529 --> 00:17:53.089
cloud first and SASS oorented. But
so the strategies are different than the mean
237
00:17:53.130 --> 00:17:57.529
thing I'll I always recommend, is
to essentially adopt a content strategy and create
238
00:17:57.569 --> 00:18:02.240
a content of roadmap. So essentially
decide where you want to be as an
239
00:18:02.240 --> 00:18:07.720
organization on the technology adoption curve,
pick a club strategy and a security framework
240
00:18:07.799 --> 00:18:11.799
that's going to fit your organization.
That will feed into essentially generating a content
241
00:18:11.910 --> 00:18:17.670
roadmap and allow you to make decisions
on your content, on your content applications
242
00:18:17.750 --> 00:18:19.990
for the next two to five years. Is You're not doing more reactive in
243
00:18:21.109 --> 00:18:23.750
your planning, then you may find
yourselves, you know, invested in one
244
00:18:23.829 --> 00:18:27.579
point solution that works really well for
the next year, but then your you
245
00:18:27.660 --> 00:18:32.380
end up buying do three more redundant
systems over the next two years. That
246
00:18:32.539 --> 00:18:37.220
is since the don't scale up.
That makes sense all right. Well,
247
00:18:37.259 --> 00:18:40.619
thank you both for joining us today
and for those of you that want more
248
00:18:40.660 --> 00:18:45.930
information on GXP content and document management, check out our website. That's US
249
00:18:45.009 --> 00:18:51.089
DMCOM. Or we have tons of
blogs, white papers and webinars on this
250
00:18:51.250 --> 00:18:55.170
very topic, as well as many
other life sites related topics, and you
251
00:18:55.250 --> 00:18:57.759
can send us any feedback you have
on our content that you find on our
252
00:18:57.799 --> 00:19:02.920
website and, of course, the
podcasts that you're listening to here. You
253
00:19:03.000 --> 00:19:07.519
can email us at US DM at
US DM COM. Thanks again for joining
254
00:19:07.559 --> 00:19:15.509
us and have a great day.
You've been listening to life sciences accelerated.
255
00:19:15.710 --> 00:19:18.750
If you enjoyed this episode, please
subscribe and leave us a review. If
256
00:19:18.789 --> 00:19:23.740
you'd like to learn more about strategies
to digitally transform your company and ways to
257
00:19:23.859 --> 00:19:33.180
streamline your organizations compliance processed, visit
us dmcom. That's US DMCOM. Thanks
258
00:19:33.220 --> 00:19:34.259
so much for listening. Until next
time,