10: Building Professional Relationships Without Making Them Transactional with Bill Pasmore, Ph.D.

Dr. Bill Pasmore is a professor at Columbia University, a Senior Vice President at the Center for Creative Leadership, and leads his own consulting firm, Advanced Change. He is an active consultant and speaker working with executives on digital organizational design, leadership development, change, and senior team effectiveness. Advanced Consulting on which this podcast is based on his 30th book.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To get in contact with Bill or for more information about his new book, Advanced Consulting: Earning Trust at the Highest Level, head over to his website advancedchange.com

 

“There’s only so much any of us can do, and sometimes we try to do too much.” – Bill Pasmore

 

 

“They need to have a feeling that you’re there because you care about them as human beings, and not simply because you’re doing something that’s going to help them be more effective in their business.” – Bill Pasmore

“And once they make that decision that you're a vendor, you're a supplier, you're just another consultant, you don't have a chance of building that relationship with them. They’ve closed the door.” – Bill Pasmore

“In the work that we do, the real credibility is in this trust building.” – Bill Pasmore

 

“I think the message here for our listeners is at all costs, try to prevent breaking trust, because it can be really difficult or impossible to regain if there is that failure moment.” – Tara Rae Bradford

 

“Trust is as important as the work that you do.” – Bill Pasmore