CXTECHFEST: Bringing Customer Experience to Life

In the last episode of the Futurology Show (for now) the team discusses the guests who have been on the show, things that have changed, and what will change in the future. They explore what has been learnt and look back... way back... to throw forward about what’s coming next for the team.

Roelia Malan from FNB wants to live in a world filled with innovative people inventing extraordinary, and beautiful yet less complicated methods to perform day to day activities where ideas can be transformed into practical solutions in a blink of an eye. As a banker with over 10 years’ experience,…

In this podcast we chat to Andrew Vorster, who shares his thinking about understanding your customer through data. Although Andrew has spent the last 20 years living in the UK, he is first and foremost an “Imbongi” – an African Storyteller, an honorific he picked up in his youth when armed with a p…