ÜBER DIESE EPISODE
Pals Sudden Service, a drive-through burger chain in Tennessee, prioritizes training over blaming employees for mistakes. Employees receive 120 hours of training before working a station and a regularly tested for confidence. The company’s leaders believe that if it someone isn’t performing correctly, it’s a training issue, not a character flaw.
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WEITERE EPISODEN IN DIESEM PODCAST
Patience is power, not weakness. The story of Napoleon’s invasion of Russia in 1812 illustrates this, as Mikhail Kutuzov’s strategic retreat and patience, ultimately led to Napoleon’s downfall.
Skills can be taught, but attitude must be brought. Pal’s Sudden Service, a successful burger chain out of Tennessee, prioritizes hiring for attitude, and provides extensive training for skills. The key takeaway is that attitude is the biggest life decision and can be changed instantly, while skill…
Curiosity, a powerful motivator, keeps us moving and learning. While children naturally embrace curiosity and experimentation, adults often lose this eagerness, feeling obligated rather than excited. The key is to shift our mindset from “have to“ to “get to,”embracing life‘s experiments with enthus…
Rika Matsuda was reminded of a kindness from a stranger when she was seven through a writing assignment. After a bike crash, a man helped her and gave her an origami crane. She never saw the man again, but 10 years later realized he left her something more than the paper crane.
Rechtliche Hinweise: Der auf dieser Seite eingebettete Podcast und das Bildmaterial stammen von Chad Smith, das Eigentum seines Eigentümers ist und nicht mit Listen Notes, Inc. verbunden ist oder von diesen unterstützt wird.
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