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This episode of Zafin’s Banking Blueprints examines the evolving importance of customer experience (CX) in the financial sector. Host Dharmesh Mistry is joined by Chad Hamblin, Director of Financial Services at Microsoft, and Chris Dickin, Global Partner Strategy Lead at Zafin. Hamblin explai…
In this episode of Banking Transformed, host Jim Marous sits down with Carson Kotnyek, VP of Head of Loyalty and Ecosystems at Zafin, and Mike Cook, Group Head – Zafin Industry Advisors, to unpack the future of ecosystem banking. The discussion explores how banks can modernize without full co…
Banks are getting loyalty wrong. As banking relationships become increasingly fragmented and spread across cards, fintech apps, and investment platforms, financial institutions risk fading into the background of their customers’ financial lives. In the latest episode of Banking Transformed by The F…
This episode of Zafin’s Banking Blueprints examines the evolving importance of customer experience (CX) in the financial sector. Host Dharmesh Mistry is joined by Chad Hamblin, Director of Financial Services at Microsoft, and Chris Dickin, Global Partner Strategy Lead at Zafin. Hamblin explai…
This episode of Zafin Banking Blueprints delves into the world of Artificial Intelligence (AI) and its transformative impact on the financial services industry. Joining host Dharmesh Mistry are Tyler Pichach, Head of Banking Strategy at Microsoft, and Branavan Selvasingham, VP of AI and Automation …
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