The Secret to Chick-fil-A's Success (Unreasonable Hospitality) | Preston Lee E61
Why is Chick-fil-A one of the most successful restaurant businesses in America, even though it isn't open on Sundays? In this episode, Rich Somers sits down with hospitality expert Preston Lee to uncover the business strategies behind Chick-fil-A, Ritz-Carlton, and other world-class hospitality bra…
How to Build a Team That Makes Every Customer Feel Like They Matter w/ Preston Lee
What separates the businesses that win loyalty from the ones that only win the sale? It usually comes down to the people serving them.
Preston Lee went from bussing tables to founding The 30% Rule, which has helped over 400 brands scale through training and leadership systems. In this episode, he …
#125 - Preston Lee - Better Training Beats More Micromanaging
Everyone is rushing to automate, and almost nobody is asking what it costs.
In this episode of The Business & Faith Podcast, John Staub talks with Preston Lee, founder of The 30% Rule and author of The Hospitality Handbook. Preston has spent his career in restaurants, and his argument starts in one…
How Most Restaurants Get Customer Retention Completely Wrong
Stop Running the Shift. Start Building the Leader. Download Our FREE Leadership Workbook: https://get.30percentrule.com/leadership-dl?el=yt101326Follow @the30rule on Instagram: https://instagram.com/the30ruleWhy do restaurants lose customers without ever knowing why? It often comes down to inconsis…
Why Restaurant Guests Don’t Come Back | Preston Lee
Guests came in. They ate. They paid. What gives them a reason to return?
Preston Lee, founder of Thirty Percent, joins Jay Ashton and Domenic Pedulla on The Late Night Restaurant Show to talk about guest loyalty and the work behind a consistent restaurant experience.
The conversation covers:
How …
Easiest Revenue Growth Strategy Most Businesses Ignore
Stop Running the Shift. Start Building the Leader. Download Our FREE Leadership Workbook: https://get.30percentrule.com/leadership-dl?el=yt102126Follow @the30rule on Instagram: https://instagram.com/the30ruleHow do you increase restaurant revenue without constantly chasing new customers? It starts …
Portfolio = Proof
It can be a real challenge to create a portfolio that actually converts new clients. This episode of Freelance to Founder dives deep into creative ways to showcase your professional expertise, even when you're new to the freelance world. Preston Lee and Christine Olivas share insider tips on how to…
Why Your Best Employees Quit (And How to Stop It)
Why do great employees start a job excited and motivated, only to become disengaged or quit six months later? The problem might not be Gen Z. It might be how your business leads, trains, and develops its people.In this video, Preston Lee breaks down the four biggest reasons employees quit: underdev…
Your Prices Haven't Changed in Forever...Why?
Are you a freelancer struggling with the nerve-wracking task of increasing your prices? In this eye-opening episode, Preston Lee and guest host Christine Olivas dive deep into the art and science of rate increases, offering invaluable insights for freelancers at any stage of their career. Whether y…
Introducing Freelance to Founder
Freelance to Founder features real-time coaching sessions with freelancers who want to scale their service business.
In each episode, show co-hosts Preston Lee and Clay Mosley—who have both scaled their one-person businesses to something bigger—help guests and listeners on their journey to finally …
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