# Galen Hair

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How to Become the Obvious Choice Online with Jeffro - Episode 184

Most business owners focus on getting more leads. The best businesses focus on becoming the obvious choice. This week on the Level Up Claims Podcast, Galen Hair sits down with Jeffro, founder of FroBro Web Technologies, to discuss how SEO, authority, content, and trust are changing in the age…

Legacy Over Luck: Building a Public Adjusting Business That Lasts with Jack Hanks - Episode 185

Success in the claims industry isn't built on one great storm. It comes from building systems, relationships, and leadership that continue long after the next claim is closed. In this special session recorded at the Level Up Claims Summit 2026, Galen Hair sits down with Jack Hanks of VPA Publ…

Marketing Isn't Magic, It's Strategy with Joshua Ramsey - Episode 188

Marketing has never been more accessible… or confusing. In this episode of the Level Up Claims Podcast, Galen Hair sits down with Joshua Ramsey, Fractional Chief Marketing Officer and marketing strategist, to discuss what business are getting wrong about marketing, and how to build a strategy…

Why Your Team Isn't Taking Initiative (And How to Fix It) with Dr. Katie Trowbridge - Episode 189

What if the biggest challenge facing your team isn't a lack of talent, but rather it's a lack of leadership that encourages people to think? In this episode of the Level Up Claims Podcast, Galen Hair sits down with Dr. Katie Trowbridge, educator, leadership export, and author of Lead Boldly, …

Are YOU The Bottleneck in Your Business? with Alane Boyd - Episode 192

What happens when the founder becomes the person holding everything together? In this episode of the Level Up Claims Podcast, Galen Hair sits down with serial entrepreneur and workflow automation expert Alane Boyd, who built a social media agency to 600 clients and 125 employees before selling the…

The Hidden Cost of Hustle: How Leaders Avoid Burnout Without Losing Their Edge with Ian Michael Cedar - Episode 193

Success is supposed to create freedom. So why do so many successful leaders feel more trapped than ever? On this episode of the Level Up Claims Podcast, Galen Hair sits down with executive coach and former Broadway tour producer Michael Ian Cedar to talk about the hidden cost of ambition, burnout,…

Stop Being the Hero: How to Lead People Right with Josh Troche - Episode 196

What happens when the person who knows how everything works suddenly walks out the door? A growing business can look successful on the outside while quietly depending on undocumented processes, individual employees, and systems that were never built to scale. Josh Troche joins Galen Hair to talk …

You Grew the Business. So Why Do You Have Less Freedom? with Kenneth Kollasch - Episode 197

Growing a business is supposed to create more freedom. So why do so many owners end up working more, making more decisions, managing more problems, and carrying more of the business on their shoulders? Kenneth Kollasch joins Galen Hair to break down the difference between growing a business and a…

AI Is Done Being Your Assistant, It's Becoming the Employee with David Pourquery - Episode 198

AI has spent the last few years helping people do their jobs faster. The next phase is different. What happens when AI doesn't just recommend what to do, but actually does the work? David Pourquery joins Galen Hair to talk about the shift from AI assistant to autonomous AI operator. David built …

Build Relationships Before You Need Them with Ronnie Cantin - Episode 199

Ronnie Cantin joins Galen Hair for a conversation about relationship-building, trust, business development, and why genuine connections matter so much in the property claims industry. In this episode: Why relationships should be built before you need them How Ronnie approaches networking withou…