00:00:04.719 --> 00:00:14.800
Hello and welcome to the Why Humans Podcast, where we discuss how our relationships with AI chatbots are changing how we connect in the digital age.
00:00:15.039 --> 00:00:16.320
My name is Adam Dodge.
00:00:16.399 --> 00:00:17.600
I'm the founder of NTAB.
00:00:17.920 --> 00:00:18.399
And I'm Dr.
00:00:18.559 --> 00:00:19.120
Saeed D.
00:00:19.280 --> 00:00:25.039
Hill, and I'm a counseling psychologist and consultant in the field of men and masculinities.
00:00:25.440 --> 00:00:28.160
And really excited to get into this with you today, man.
00:00:28.320 --> 00:00:28.960
Some background here.
00:00:29.120 --> 00:00:35.280
Said and I have delivered talks in the past about mental health in the age of AI.
00:00:35.520 --> 00:00:41.359
It has been one of the most engaging, resonant talks we've ever given.
00:00:41.600 --> 00:00:43.840
Anything you're excited to talk about today?
00:00:44.079 --> 00:00:45.920
Anything coming up for you?
00:00:46.320 --> 00:00:59.359
I feel like more than anything, I think what's important about this sort of episode too is to sort of shed light on just how many people are actually using this kind of technology for mental health services.
00:00:59.600 --> 00:01:00.880
It's continuing to increase.
00:01:00.960 --> 00:01:06.799
And when we first started doing this, Adam, and talking about this, I mean, it was like kind of more in early stages.
00:01:06.879 --> 00:01:10.879
And now I just feel like it's so much more, and so many more people are using it.
00:01:11.200 --> 00:01:14.319
But I still think that there's a lot of stigma attached to it.
00:01:14.400 --> 00:01:26.560
And I wonder how many people are talking to each other about their AI therapy, ChatGPT, Claude, like their use of AI technology, especially around mental health.
00:01:26.719 --> 00:01:29.359
And so hopefully this helps with some of the stigma.
00:01:29.439 --> 00:01:32.799
It helps shed some light on what people are using it for and why.
00:01:33.040 --> 00:01:39.439
And to my therapists out there, my colleagues who might be concerned about this sort of thing, we need to know more about it.
00:01:39.599 --> 00:01:45.439
This can be used to our advantage to know more about psychologically why people are turning to this sort of technology.
00:01:45.519 --> 00:01:47.680
So I'm hopeful we can get into that too.
00:01:47.920 --> 00:01:53.359
Just for uh, you know, my colleagues out there who might be concerned about this technology coming for their job.
00:01:53.519 --> 00:01:54.319
Let's talk about that.
00:01:54.480 --> 00:01:55.920
I think that might be important.
00:01:56.239 --> 00:01:56.480
Yeah.
00:01:56.640 --> 00:02:07.920
I mean, this is whether we want to or not, this is a reality that I think therapists and mental health professionals and the people who seek their assistance are going to have to reckon with.
00:02:08.080 --> 00:02:17.439
Like, how do we make space for AI in our mental health journey, whether you are a professional or a client or a patient?
00:02:17.520 --> 00:02:18.400
So let's get into this.
00:02:18.560 --> 00:02:25.439
Let's talk about how AI is showing up in mental health because we see three ways this is happening.
00:02:25.520 --> 00:02:32.400
Uh, people are probably most commonly accessing general purpose apps.
00:02:32.479 --> 00:02:50.000
So the first category would be general purpose apps like ChatGPT or Claude or Gemini, who weren't built to be mental health AI mental health professionals or therapists, but are widely, widely used for this purpose.
00:02:50.319 --> 00:02:59.280
And I think ChatGPT manages something like 18 billion messages each week.
00:02:59.919 --> 00:03:11.199
And even if like 2% of users use it for mental health, that's 342 million therapeutic conversations a week.
00:03:11.439 --> 00:03:13.680
So that is a monster.
00:03:13.840 --> 00:03:24.960
In fact, it may be the largest provider of mental health services in the country, passing the VA.
00:03:25.039 --> 00:03:28.800
If you know we don't have exact stats on that, but that is definitely a possibility.
00:03:29.039 --> 00:03:42.400
And I was just playing around with this in voice mode with ChatGPT, and I asked, I said I was having anxious thoughts, and this British voiced woman uh walked me through ways to deal with anxious thoughts in the middle of the night.
00:03:42.560 --> 00:03:54.639
I asked it if it had any cognitive behavioral therapeutic insights, immediately was more than happy to get into cognitive restructuring and things like that.
00:03:54.800 --> 00:03:57.680
So just right out of the gate, just like no, not holding back.
00:03:57.759 --> 00:04:07.199
Because I think ChatGPT is basically, or OpenAI, who runs ChatGPT, is taking the position that, hey, people are using us for this anyway, so let's lean into it.
00:04:07.360 --> 00:04:13.680
That's part of the reason why they launched ChatGPT Health recently, already using it for medical questions.
00:04:13.759 --> 00:04:16.160
And so they're just like, hey, let's lean into this.
00:04:16.399 --> 00:04:17.360
So that's one.
00:04:17.519 --> 00:04:22.480
And then the other two are purpose-built apps.
00:04:22.639 --> 00:04:26.639
These are the apps that are really designed to be AI therapists, right?
00:04:26.800 --> 00:04:29.839
That are designed specifically for mental health.
00:04:30.000 --> 00:04:48.720
And a lot of them are built with clinical expertise and have experts in the field guiding them and really are designed to tackle the mental health needs of the world in a way that human clinicians and therapists can't.
00:04:48.879 --> 00:05:00.560
So we've got general purpose, we've got purpose built, and then we have AI companions, which we talked about in our first pod about why human relationships, where AI partners can shape shift.
00:05:00.720 --> 00:05:04.720
So, hey, you're my AI girlfriend, and now I need you to be my therapist.
00:05:04.879 --> 00:05:08.639
And now I need you to be my trainer, and now I need you to be my accountants.
00:05:08.800 --> 00:05:11.600
So they are these shapeshifters.
00:05:11.759 --> 00:05:23.600
And I don't know, Said, I those apps clearly are not bound by any duties of care, but I'm gonna go out on a limb here and say it's probably not a good idea to date your therapist.
00:05:23.759 --> 00:05:24.639
Is that accurate?
00:05:25.120 --> 00:05:26.480
Yeah, hot take, right?
00:05:26.639 --> 00:05:27.519
Absolutely not.
00:05:27.680 --> 00:05:36.560
So I mean, I think like these blurring of relationships and intermixing in these relationships really set people up for a lot of potential issues.
00:05:36.639 --> 00:05:45.199
And and people should know, ethically speaking, yes, if I need to tell anyone out there no dating your therapist and therapist, no dating your clients.
00:05:45.519 --> 00:05:46.000
Anyway.
00:05:46.240 --> 00:05:47.519
So why is this happening?
00:05:47.839 --> 00:05:50.560
Why are we doing this podcast?
00:05:50.720 --> 00:05:54.319
Why is AI suddenly everywhere when it comes to mental health?
00:05:54.480 --> 00:06:00.240
It's because there's a massive unmet demand for mental health care.
00:06:01.120 --> 00:06:02.639
And it's not surprising.
00:06:02.800 --> 00:06:09.279
Like we see stats like nearly 50% of individuals who could benefit from therapeutic services can't reach them.
00:06:09.439 --> 00:06:13.199
There's one mental health provider for every 10,000 people seeking care.
00:06:13.439 --> 00:06:19.600
For every available provider in the US, there's an average of 1,600 patients with depression or anxiety alone.
00:06:19.920 --> 00:06:24.959
The companies that are creating these AI therapy apps love these stats.
00:06:25.120 --> 00:06:37.839
They love these stats because it it justifies and legitimizes why they exist, because there is, I think without question, an unmet demand for therapeutic services.
00:06:38.319 --> 00:06:40.560
No, this isn't so surprising at all.
00:06:40.800 --> 00:06:47.199
I feel like when you kind of look at what's going on, I mean, I think of the example of like food deserts.
00:06:47.279 --> 00:06:48.879
People talk about food deserts all the time.
00:06:48.959 --> 00:06:52.879
And I think that there's in the research things called therapy deserts, right?
00:06:53.040 --> 00:07:00.560
Like where there's particular geographic areas in the country and around the world that people just cannot access mental health services.
00:07:00.879 --> 00:07:08.800
Internet isn't the same all over the place, too, for people who might need virtual assistance and virtual therapy, phone connections, all sorts of stuff.
00:07:08.879 --> 00:07:12.959
I mean, there's just a lot of barriers to it, not to mention costs.
00:07:13.199 --> 00:07:21.839
So access, costs, people's geographies, where they're from, you know, the wait lists that because so many therapists are in demand, there's tons of wait lists.
00:07:21.920 --> 00:07:24.160
And that's not just out in the public.
00:07:24.319 --> 00:07:30.480
I mean, I work at a lot of universities where I've seen wait lists just backed up at university counseling centers.
00:07:30.720 --> 00:07:34.399
So I think those numbers don't necessarily surprise me at all.
00:07:34.480 --> 00:07:44.720
I think it should gravely concern us, though, and probably explains a lot about why people are turning to AI therapy, in particular mental health assistance.
00:07:44.879 --> 00:07:48.959
Because, and I say this, I mean, this should be kind of the baseline of this conversation.
00:07:49.120 --> 00:07:54.319
I mean, I don't think the question necessarily is why are people turning to AI therapists?
00:07:54.399 --> 00:08:00.480
I think the real question is like, what are human systems sort of failing to provide other humans at this time?
00:08:00.720 --> 00:08:09.279
So our reliance and turning to AI is telling us something about our relationships to humans at this time, and the field of therapy should be really paying attention to that.
00:08:09.519 --> 00:08:10.399
I love the way you put that.
00:08:10.480 --> 00:08:13.439
It's like we shouldn't be asked the question, why are people turning to AI for therapy?
00:08:13.519 --> 00:08:17.120
It's like, why aren't they getting it from the existing systems?
00:08:17.279 --> 00:08:20.240
Why aren't they turning to human beings for support?
00:08:20.480 --> 00:08:24.879
When people can't access care, it's not that they don't stop needing the support, they just find it elsewhere.
00:08:25.040 --> 00:08:29.040
And AI is just so juicy for this.
00:08:29.439 --> 00:08:35.519
And I didn't realize that there were wait lists on college campuses for mental health care.
00:08:35.600 --> 00:08:39.440
And I think about it, it's so much friction, right?
00:08:39.600 --> 00:08:49.759
You get into a wait list, then maybe you get in, and then you don't like the therapist, or their schedule doesn't work for you, or there's so many other barriers that could show up, right?
00:08:50.080 --> 00:08:50.480
100%.
00:08:51.039 --> 00:08:59.440
Or you can kind of think of it, you don't close for the semester or take breaks for holiday breaks, and all of these other things at play there too.
00:08:59.679 --> 00:09:25.120
Also remember that many university counseling centers have what they they call like short-term therapy or time-limited therapy, or this dynamic of like you have a certain amount of sessions that you can access, like, and it's usually based on research, you know, five to seven sessions you might get for free at a university counseling center or so before they try to refer you outside of a university counseling center, and then it becomes about insurance.
00:09:25.200 --> 00:09:27.519
And then that's another huge barrier for people.
00:09:27.759 --> 00:09:32.080
Does so-and-so therapists you want to work with or a therapist, period, take your insurance?
00:09:32.240 --> 00:09:40.960
I know many clinicians who aren't getting paid a ton and they try to limit the amount of insurance clients that they take as opposed to out of pocket, right?
00:09:41.120 --> 00:09:45.759
And even if they do take your insurance, not every insurance is built the same.
00:09:45.919 --> 00:09:51.600
I know many colleagues who are like, oh, I can't take another client or has this particular insurance.
00:09:52.000 --> 00:09:58.879
That's the current situation, which gosh, nobody uses as a commercial for how awesome mental health care is.
00:09:59.519 --> 00:10:00.000
Sounds bleak.
00:10:00.159 --> 00:10:00.559
No, no, no.
00:10:00.879 --> 00:10:01.840
Sounds real bleak.
00:10:02.159 --> 00:10:02.960
Sounds real bleak.
00:10:03.039 --> 00:10:21.919
But then in comes this new mental health resource in the form of an AI companion or a chatbot or an AI therapy app, and all the barriers that you just described evaporate.
00:10:22.639 --> 00:10:23.840
It's immediate.
00:10:24.480 --> 00:10:26.240
It's free.
00:10:26.799 --> 00:10:34.559
I can do it for as long as I want or as short as I want when I want at a time that's convenient to me.
00:10:34.960 --> 00:10:51.759
What we hear from a lot of people is you're going to therapy, you're likely sharing something that is very private and personal, which you may be protective of, or you may carry a shame around, or be embarrassed about, and be uncomfortable telling another human being.
00:10:52.799 --> 00:10:55.840
But people are much more comfortable sharing that with AI.
00:10:56.159 --> 00:11:00.799
And it's often very affordable or even free and unlimited.
00:11:01.120 --> 00:11:08.080
So wow, it's just the complete opposite end of the spectrum, which is why this it sells itself.
00:11:08.159 --> 00:11:18.000
Like it really sells itself, and it's why people are are investing hundreds of millions of dollars, right, if not more, into this.
00:11:18.399 --> 00:11:21.360
So that's the inflection point, right?
00:11:21.679 --> 00:11:35.919
We're very clear on this podcast, Saeed, that we're not here to pass judgment on how AI is affecting relationships or therapy or empathy or whatever it is.
00:11:36.000 --> 00:11:43.200
It's really to be curious about what's happening and explore it from as but be as objective as possible.
00:11:43.519 --> 00:11:58.639
And one of the things when you and I first started doing this, you just like threw a hot take at me so fast that it caught me off guard, which was you're like, you know, I could see AI actually being better at a lot of stuff than human therapists, like certain types of therapies.
00:11:58.799 --> 00:12:00.960
So let's talk about what it can do well.
00:12:01.360 --> 00:12:01.919
Absolutely.
00:12:02.159 --> 00:12:08.080
I mean, I think that there's some really basic level of therapy that AI can do really well.
00:12:08.240 --> 00:12:14.879
So I think things like basic skills-based sort of support is really one of those main things.
00:12:15.039 --> 00:12:23.440
And so for a lot of my colleagues out there, and people who are know anything about therapy might know about like cognitive behavioral therapy, right?
00:12:23.519 --> 00:12:30.080
Or cognitive therapy or behavioral therapy, things that are maybe more manualized, like manualized treatments.
00:12:30.159 --> 00:12:36.639
There's valid, like empirically validated treatments that are very much skills-based.
00:12:37.039 --> 00:12:43.519
Sorry to interrupt, but I actually don't couldn't define CBT to save my life, even though I'm familiar with the term.
00:12:43.840 --> 00:12:48.480
Can you quickly sort of explain what cognitive behavioral therapy is?
00:12:48.960 --> 00:12:49.360
Sure.
00:12:49.679 --> 00:13:03.039
CBT, the way I would describe it, is identifying the links between how your thoughts, your feelings, and your behaviors are sort of all interconnected with each other.
00:13:03.279 --> 00:13:12.639
So part of what CBT would do for you is like help you recognize, for example, how what we might call distorted thinking happens.
00:13:12.799 --> 00:13:25.200
So some of your cognition, some of your thoughts, some of your problematic thought patterns, like how they might lead to behaviors that contribute to your issues, right?
00:13:25.440 --> 00:13:28.320
So a lot of us are just alone with our thoughts quite a bit.
00:13:28.480 --> 00:13:35.759
We ruminate all day on something and we paint a narrative about a situation that is filtered through our own lens, right?
00:13:35.919 --> 00:13:41.279
Our own experiences, our backgrounds, our traumas, our joys, our successes, all of that is filtered through us.
00:13:41.440 --> 00:13:47.360
And then it causes us to then make assumptions and maybe behave a certain way based on that filter.
00:13:47.519 --> 00:14:12.080
So what CBT would kind of help you do is maybe restructure some of that, maybe think differently about some of those issues and reframe some of those negative thoughts and to respond to situations differently, to break some of those normal patterns you might be doing, to provide you with the potential to do something different and have a new outcome to kind of show you that things don't always have to be that same way that you're thinking.
00:14:12.159 --> 00:14:13.600
So that's how I might think of it.
00:14:13.919 --> 00:14:20.799
I'm starting to see why you think AI might be able to swim in those waters.
00:14:21.120 --> 00:14:23.200
Tell me, what are you noticing about what I just said?
00:14:23.279 --> 00:14:26.159
From somebody who's not a therapist, like what have you picked up on?
00:14:26.240 --> 00:14:26.879
I'm curious.
00:14:27.279 --> 00:14:29.440
First of all, that never none of that ever happens to me.
00:14:29.519 --> 00:14:31.279
I'm super well adjusted and I never have.
00:14:31.679 --> 00:14:32.000
Of course.
00:14:33.279 --> 00:14:48.159
Well, when you talk about for me, that's a lot of pattern recognition, helping somebody recognize their inner thoughts and how they might be not consistent with what actually is going on or and helping them reframe.
00:14:48.480 --> 00:14:50.559
I think AI would be really good at that.
00:14:50.720 --> 00:15:05.039
If you're brain dumping to your AI therapy app, everything that happened someday or over a period of time, I think it's recognizing pattern could do a really good job of recognizing patterns and help you reframe those.
00:15:05.200 --> 00:15:06.480
That's what was coming up for me.
00:15:06.799 --> 00:15:07.279
Absolutely.
00:15:07.440 --> 00:15:17.519
I think a big part of CBT is challenging some of those thoughts at times, but really helping you develop healthier coping strategies for some of those thoughts and how they impact your behaviors.
00:15:17.679 --> 00:15:23.519
So focusing on current issues, teaching you some practical skills and just to help with your overall well-being.
00:15:23.679 --> 00:15:35.440
And so, yeah, so I think what I've seen, and maybe this is a spoiler, I don't know how much we will get into this, but early on in this process, Adam and I also both jumped on some of this tech.
00:15:35.600 --> 00:15:43.840
And I am personally like started talking to an AI therapist and AI psychologist before on a platform called Character AI.
00:15:44.000 --> 00:15:58.879
I really started talking to this AI therapist about issues I was going through, and and they were amazing at providing me specific skills that I could try to engage in to try to be helpful to some of the these thoughts I was having at the time.
00:15:59.039 --> 00:16:04.320
So I think those skill-based things, really key, manualized things, very key.
00:16:04.559 --> 00:16:13.120
I think where things started to get dicey was when I started asking questions about more like intimate and vulnerable issues I was going through.
00:16:13.279 --> 00:16:16.240
And then things kind of went off the rails a little bit more there.
00:16:16.399 --> 00:16:33.200
So I think I'm seeing some of those limitations to really great with those skills, really great at helping you kind of challenge some of yourself here and there and develop new coping strategies and being specific about that, but it gets a little dice here when you get a little more depthful with the technology.
00:16:33.519 --> 00:16:45.679
Would it be fair to say because some of what I've read is that studies show that in the short term it's really helpful at addressing anxiety and depression, but over the long term, it becomes less effective.
00:16:45.840 --> 00:16:56.879
And I'm I was listening to you, I was like, well, yeah, maybe you start out saying, hey, I need some of these, I need some tools in my toolbox to address, you know, racing thoughts at night, or I need some skills.
00:16:57.039 --> 00:17:11.519
But then, and I have no idea what I'm talking about, but is it very normal for people to then move on to more nuanced or like underlying things in their lives to kind of uncover why they're having those anxious thoughts in the first place?
00:17:11.599 --> 00:17:17.519
And is that where one AI may not be ready for prime time?
00:17:17.599 --> 00:17:24.240
And two, you're starting to get more into like relational therapy waters, and that's where it just can't show up.
00:17:24.559 --> 00:17:26.960
It's not as built for that, at least yet, right?
00:17:27.039 --> 00:17:29.359
It's just not built for that yet, being more relational.
00:17:29.440 --> 00:17:34.079
And I a main way to think about it is that um you kind of coined that term, Adam.
00:17:34.240 --> 00:17:36.720
I think that new relationship energy, right?
00:17:36.880 --> 00:17:37.519
N R E.
00:17:37.839 --> 00:17:39.359
Oh, I didn't coin it first of all.
00:17:39.839 --> 00:17:40.240
Okay, okay.
00:17:40.319 --> 00:17:42.960
Like let's let's Sloan taught me about it.
00:17:43.279 --> 00:17:44.079
Okay, okay.
00:17:44.319 --> 00:17:47.440
For those out there, this idea of new relationship energy, right?
00:17:47.519 --> 00:17:55.359
Or or the honeymoon phase of things, or any new relationship, you overlook a lot of things and you're kind of into and invested in the nuances of it.
00:17:55.519 --> 00:18:01.200
And that's the same for an AI relationship, especially with an AI therapist, where you're being validated all the time.
00:18:01.359 --> 00:18:04.880
It's available 24-7, it kind of gives you what you need.
00:18:05.039 --> 00:18:08.799
It's not judgmental in any capacity, right?
00:18:08.960 --> 00:18:16.799
It's it's really, it can feel very safe and very secure for people to just engage with AI therapy in the beginning stages.
00:18:16.960 --> 00:18:23.920
But to Adam's point, and some of the research shows that it's pretty good for alleviating some of that short-term loneliness and distress.
00:18:24.160 --> 00:18:26.319
But longer term, you want more.
00:18:26.400 --> 00:18:33.200
And you often want more from not just your human interactions, but you want more from your AI interactions as well.
00:18:33.359 --> 00:18:44.559
So, for example, you can only be placated and validated and whatever so many times before you start to realize that can really stunt some of your own emotional and personal growth.
00:18:44.720 --> 00:18:54.559
Because without tension, without differences, without judgment sometimes, without more challenging in a relationship, you're kind of stuck where you sort of are.
00:18:54.799 --> 00:19:06.559
And if you really want to grow more emotionally and depthfully, you need some of that tension that human dynamics really offer you and provide to you to help and aid in that growth.
00:19:06.720 --> 00:19:10.319
But one big thing about this comes with repair work.
00:19:10.559 --> 00:19:20.319
And so sometimes I've had some of my most depthful relationships that I've had with clients in the past have been born out of like me just pissing them off somehow.
00:19:20.720 --> 00:19:24.559
Honestly, like me saying something that they're just like not into.
00:19:24.799 --> 00:19:27.200
And as a human therapist, I'll read it right away.
00:19:27.279 --> 00:19:32.559
They may not tell me that I pissed them off or I've hurt them or something, but as a human therapist, I read it.
00:19:32.640 --> 00:19:35.279
I can read the facial expressions, maybe the body language.
00:19:35.440 --> 00:19:43.519
They go silent, and that is a prompt for me to kind of say, hey, hey, I just said this thing and I noticed this about how you changed in this moment.
00:19:43.759 --> 00:19:45.839
Tell me about what came up for you, right?
00:19:46.000 --> 00:19:52.799
And then I'm able to like kind of talk that through, repair with them, validate them, apologize if need be, right?
00:19:52.960 --> 00:19:55.920
The technology in AI isn't doing that with you.
00:19:56.079 --> 00:20:08.400
And imagine the safety and growth you can have knowing that some entity, some person will apologize to you, take accountability, help you see something a little differently, and help you move forward.
00:20:08.559 --> 00:20:20.720
That can create even more depth for you, and that can help you feel even safer, as opposed to AI that's gonna help pretty safe with you and isn't gonna give you that same kind of range that might be really beneficial to your growth.
00:20:21.039 --> 00:20:22.480
Dude, I love the way you think about that.
00:20:22.720 --> 00:20:28.319
AI just is taking everything verbatim that you're communicating to it.
00:20:28.400 --> 00:20:29.680
You there's so much nuance.
00:20:29.839 --> 00:21:03.759
I think you talked about ending their life, but clearly not in a serious way, more in the way they were vocalizing frustration, but you were relying on years of experience and training and schooling and your knowledge of this person and the fact that you are a human being yourself that can recognize emotions in somebody else to interpret that one statement.
00:21:04.480 --> 00:21:14.079
And I think that really clearly demonstrates why so universally people say that AI cannot handle crisis situations, right?
00:21:14.160 --> 00:21:15.039
It cannot happen.
00:21:15.279 --> 00:21:19.839
Like if you talk about suicide with an AI, it's gonna just refer you to the suicide hotline.
00:21:20.079 --> 00:21:43.200
Like it's or more dangerously, it won't, and it'll try to address it, which we've seen is a life or death decision on the part of the AI because there's a lawsuit against open AI right now for a 16-year-old boy who turned to ChatGPT for his mental health and it helped him end his own life.
00:21:43.519 --> 00:21:54.640
So there was a study last year out of Stanford that really examined whether LLMs, large language models, could replace therapists.
00:21:54.799 --> 00:21:57.359
And the answer was a resounding no.
00:21:58.319 --> 00:21:59.759
And some of the things it said.
00:22:00.640 --> 00:22:14.319
The study released were things like therapy involves embodied multi-sensory interpersonal dynamics that LLMs can't replicate, which I think really is a fancier way to describe what you and I were just talking about.
00:22:14.799 --> 00:22:20.319
Therapy requires trust, empathy, and confrontation, none of which LLMs can authentically provide.
00:22:20.480 --> 00:22:27.920
And without the capacity to meaningfully challenge clients, LLMs risk being overly agreeable and enabling unhealthy behavior.
00:22:28.160 --> 00:22:30.160
I'm guessing that tracks for you.
00:22:30.559 --> 00:22:31.039
100%.
00:22:31.519 --> 00:22:34.000
I'm also somebody that works a lot in violence prevention.
00:22:34.079 --> 00:22:40.480
And what we haven't talked about here is at times I work with people who have harmed other people.
00:22:40.640 --> 00:22:55.839
And I do have examples of those same people turning to Chat GPT for perspective on how they showed up in a relationship, which I know as a human therapist, when I hear what they've done, it sounds rather manipulative or abusive or whatever it may be.
00:22:56.079 --> 00:23:16.640
When they turn to Chat GPT, ChatGPT kind of validated what they were sort of doing, kind of talked about how understandable it was and how maybe people misinterpret what they're doing and all these things that felt like you can have that sort of nuanced conversation, but it was sort of validating in a way without challenging whatsoever the perception of this person.
00:23:16.720 --> 00:23:24.880
And it sort of like allowed more space for them to believe that what they were doing, which was rather abusive, was the correct way of being in relationship.
00:23:24.960 --> 00:23:28.880
So we can also reinforce some of those sorts of negative things.
00:23:29.039 --> 00:23:38.079
Another thing that I'm thinking about with this is as we kind of like keep going down this discussion of like new relationship, whatever energy around therapy and stuff like that.
00:23:38.319 --> 00:23:46.559
One thing that AI can't really do either, that human therapists can also do is DTR, I define the relationship.
00:23:46.720 --> 00:23:53.599
And what I mean by that is this idea of as a therapist, I can talk about like caring for my clients.
00:23:53.839 --> 00:24:07.519
Can kind of say, like, if I'm with somebody who says, well, no one really cares about me and no one's there for me and stuff, I can kind of point out to them in real time, like, hey, I but I know you feel that way, and that can be understandable, but I also really care about you and I'm here for you.
00:24:07.759 --> 00:24:18.480
And really mean that, and to have another human being able to do that with you is is quite something, versus this technology, which can't really define that explicitly for you in a relationship.
00:24:18.640 --> 00:24:20.720
They can't really define who they are to you.
00:24:20.960 --> 00:24:24.799
I'll even ask like AI sometimes, like, what are you to me and stuff?
00:24:24.880 --> 00:24:30.559
And it's like, I'm just a simulation of whatever, like it's just giving me some weird, weird nonsense word salad.
00:24:30.640 --> 00:24:37.039
And I'm like, that's it, just takes you out of that sort of, I guess, fantasy and relationship very quickly, right?
00:24:37.200 --> 00:24:49.039
So yeah, I think all these sorts of things about boundaries and respect and attending to ruptures in a relationship and being able to define what the relationship is to you, hold that complexity of a relationship.
00:24:49.200 --> 00:24:53.599
Those are all things human relationships and therapists can provide that AI is not.
00:24:53.920 --> 00:24:54.720
I love that.
00:24:54.960 --> 00:25:04.720
And I think you and I did a pretty good job talking about some of the things that AI can do well as CBT or or track patterns and other things.
00:25:04.799 --> 00:25:16.240
And we've talked a little bit about the risks and where it can fall short with nuance, being able to understand not just what somebody's saying, but what's behind it, relational therapy, shared stakes, etc.
00:25:16.559 --> 00:25:23.839
There's a lot more, but you know, we try to keep these podcasts to 45 minutes to an hour, and so we would go way over time.
00:25:24.160 --> 00:25:34.799
If we did that, I will say the last thing I'll say, like the last risk to be clocking when you're using these platforms is this they're not HIPAA protected, right?
00:25:34.960 --> 00:25:41.119
So they're encouraging you to share the most intimate details of your life in a judgment-free space.
00:25:41.359 --> 00:25:58.400
And we just encourage people to be really mindful about what they share because it's not the same security as sharing that with a human licensed therapist who has an ethical duty of care and their license is at stake if they fall short of confidentiality and things like that.
00:25:58.559 --> 00:26:01.440
So just be really mindful of what you're sharing.
00:26:01.599 --> 00:26:16.640
So the reason we talked about sort of the benefits and the risks is because this is no spoiler alert, but we believe that these things are critical to AI literacy, and I think more importantly, mental health literacy.
00:26:16.880 --> 00:26:32.799
I think it's less about AI literacy and more about mental health literacy and what therapy actually is and what it's like and what it requires of you as the person seeking therapy and the effort.
00:26:33.039 --> 00:26:46.079
And honestly, and this is what I discussed or mentioned earlier: was this idea of like if there's a generation of kids using AI for therapy, they're gonna learn mental health literacy that where they're gonna learn what going to therapy is.
00:26:46.400 --> 00:26:50.480
And it's not something that should be available 24-7.
00:26:50.799 --> 00:26:54.559
It's not something there just to validate you and make you feel awesome, right?
00:26:54.640 --> 00:26:56.559
And give you skills.
00:26:56.640 --> 00:27:01.680
Like I've been in therapy, like it is rough very often.
00:27:02.160 --> 00:27:04.000
And I I worry about that.
00:27:04.240 --> 00:27:16.079
Yeah, one thing I'll say about that, Adam, too, is that this is another thing we don't often talk about when it comes to therapy, but therapy isn't necessarily for you to just feel better, right?
00:27:16.240 --> 00:27:20.240
It's not supposed to be some sort of life raft that's thrown to you when you're drowning.
00:27:20.400 --> 00:27:23.359
It's not meant to just alleviate all of your symptoms.
00:27:23.519 --> 00:27:26.319
A lot of people think of it as sort of a cure to something.
00:27:26.559 --> 00:27:44.319
Therapy is actually meant to like help you experience that pain you might be experiencing, that depression, the anxiety, like kind of like face the issues that you're experiencing, face the pain and kind of help you like sit with that because we often like try to ignore those sorts of things, which cause a lot of our issues.
00:27:44.480 --> 00:27:53.279
And so that's the other part of it, too, that I just wanted to mention very quickly is that like a lot of people turn to this technology because it's like, oh, this is gonna make me feel better.
00:27:53.519 --> 00:27:58.319
But if it was really that easy and amazing, like a lot more people would be doing therapy, probably.
00:27:58.480 --> 00:28:06.400
It's it's meant to like make you face some of the ugly and validate that and make sure you know that's a human experience that you're having.
00:28:06.559 --> 00:28:13.119
It's not meant to just alleviate everything, it's meant to help you sit with it and contain it and learn about that because that's a human experience.
00:28:13.359 --> 00:28:14.640
I really appreciate you saying that.
00:28:14.880 --> 00:28:19.440
When you and I give these talks, we're not saying don't ever use this.
00:28:19.680 --> 00:28:39.119
We're saying uh understand what you're using and what you're using it for and what you need so you can make an informed decision as to when AI is the right tool and when a human clinician or therapist is what you need.
00:28:39.359 --> 00:28:49.039
And being able to make those decisions, I think, moving forward is absolutely critical because this is your mental health we're talking about.
00:28:49.200 --> 00:28:51.839
This is uh extremely high stakes.
00:28:52.400 --> 00:28:59.440
And we shouldn't just be choosing an AI therapy app because the reviews on the app store are awesome.
00:28:59.759 --> 00:29:07.119
We should really understand what we're using, why we're using it, and when to turn to something else.
00:29:07.359 --> 00:29:15.039
Because I think if we're passive and sort of silent about that, then these apps and the app makers are going to control the narrative.
00:29:15.200 --> 00:29:20.559
And I really think clinicians and therapists should be controlling the narrative.
00:29:20.880 --> 00:29:32.559
So, with that said, when I talk about AI or mental health literacy in the age of AI, what I'm encouraging people to do is ask yourself a couple questions.
00:29:33.119 --> 00:29:35.599
One, was this built for mental health, right?
00:29:35.759 --> 00:29:37.519
Is this a purpose-built app or not?
00:29:37.759 --> 00:29:38.960
I think that's important.
00:29:39.519 --> 00:29:40.960
Two, who's behind it?
00:29:41.279 --> 00:29:49.359
Ash is one of the more well-known ones, and it's founded by two people who are not mental health clinicians and don't have mental health.
00:29:49.440 --> 00:29:54.079
Like one of them is the founder of Casper, who's is a mattress company, right?
00:29:54.160 --> 00:29:59.839
So, but they have an incredible, and I want to be very clear, I'm not promoting this app.
00:30:00.000 --> 00:30:07.119
I'm just using this as an example, but they have an incredibly well-credentialed, very impressive advisory board.
00:30:07.279 --> 00:30:09.920
And they tested it and they did a lot of RD.
00:30:10.000 --> 00:30:20.640
And that's really what I'm looking for here, as opposed to an app that has is silent on who's behind it, whether it was tested, and it just says it's AI for therapy.
00:30:20.720 --> 00:30:23.279
Like, I'd be really careful about that.
00:30:23.519 --> 00:30:25.200
What data is being collected?
00:30:25.279 --> 00:30:29.680
Like, you are sharing the most intimate details of your life, you should know how they're protecting it.
00:30:29.759 --> 00:30:38.880
Like, these are the questions that you don't really have to ask when you go to see a licensed clinician, but we do have to ask.
00:30:39.119 --> 00:30:46.720
Something that I might add to this conversation for especially my other therapists out there is you should be asking about AI use.
00:30:46.880 --> 00:30:58.480
And even if people aren't using AI necessarily for therapy, inquiring about how people use AI in their life is an important thing to probably be doing at this time because it could be a number of things.
00:30:58.640 --> 00:31:08.079
So I give this example of a friend that I have, and this was not a client of mine, but just a friend who's not hasn't been in therapy but has been going through a rather messy divorce.
00:31:08.240 --> 00:31:22.720
And they've been using Chat GBT for and things like that, just to kind of help them keep track of like some numbers, some business stuff that they're doing, coming up with some ideas, answering some emails, things like that, like real managerial tasks.
00:31:22.880 --> 00:31:34.000
And they don't mind me sharing this, so I could I could say this, but in a particularly low moment for them, they were curious and asked Chat GBT just conversation about their divorce, about like how they showed up in the divorce.
00:31:34.079 --> 00:31:38.319
And it was like so validating to them and their experience.
00:31:38.480 --> 00:31:40.000
And they called me up almost right away.
00:31:40.079 --> 00:31:49.599
They're like, Said, oh my gosh, Chat GBT says I was completely right about what happened in my divorce, and it's really nice, and maybe I should be asking it more questions and things like that.
00:31:49.680 --> 00:31:57.440
It's that easy to get sucked into it because this friend of mine is looking for support, but wasn't seeking that in Chat GBT.
00:31:57.519 --> 00:32:03.599
It was just a curiosity just to see what it would be like, and then was kind of hooked on it.
00:32:03.839 --> 00:32:07.839
And so it's one of those things where you just don't know how people are using the technology.
00:32:08.079 --> 00:32:19.279
I guess what we're seeing a lot in the public right now with the use is always like something painted as negative, like, oh, students in college are using Chat GBT for homework, or I just saw I'm a huge Stranger Things fan.
00:32:19.359 --> 00:32:25.039
I just saw this whole thing about like the writers of Stranger Things or might be using Chat GBT to write the script.
00:32:25.200 --> 00:32:34.000
And it's always like something like it means that there's some sort of deficit that people are engaging it with it in it with, and it's like creates a lot of stigma.
00:32:34.079 --> 00:32:40.079
And so I think we aren't always checking in with people about this, but a lot more people are using it.
00:32:40.240 --> 00:32:43.839
The percentages are really high, and we just don't realize that.
00:32:43.920 --> 00:32:50.319
And so we need to be asking more conversations about it, but it's absolutely here, and a lot of the people I see are using it.
00:32:50.640 --> 00:32:52.319
We're all using it, dude.
00:32:52.480 --> 00:32:59.599
We're like everybody, like I think the stick that stigma extends to the workplace, to all facets of our life.
00:32:59.759 --> 00:33:11.359
I've had multiple interactions professionally where there will be m-dashes in something that somebody, myself, somebody else wrote, and they'd be like, Oh, did you use ChatGPT for this or AI for this?
00:33:11.519 --> 00:33:14.960
And they they will quickly say, We use it for everything.
00:33:15.119 --> 00:33:17.119
You may just want to move remove those M dashes.
00:33:17.279 --> 00:33:21.359
Like we're all doing it, like we're all doing it.
00:33:21.680 --> 00:33:33.119
And for work, you need to be AI literate because it's not, you need to review everything that it creates for you before you actually put it out there as something that is from you.
00:33:33.279 --> 00:33:37.680
But yeah, I think what you're doing is is really important.
00:33:38.000 --> 00:33:45.039
And I wonder if like in the in a year from now, like there's gonna be no stigma because it's just gonna be so it's gonna be so common.
00:33:45.440 --> 00:34:04.319
But what I'm constantly thinking when I do talks on AI and mental health, even though I'm I'm coming from the layperson perspective, what I'm constantly saying is I don't think therapists should view themselves as in like competition with AI.
00:34:04.400 --> 00:34:06.160
I think they should embrace it.
00:34:06.640 --> 00:34:15.039
Do you see like a future of like hybrid care for clinicians and therapists with AI?
00:34:15.119 --> 00:34:21.039
Like if it was ready for prime time, are there any ways you could see AI being a benefit to your work?
00:34:21.760 --> 00:34:32.480
Yeah, I think that there are certainly things that it could be doing that could be very like helpful to aiding a therapist in their sort of work.
00:34:32.719 --> 00:34:42.559
So I think, for example, I've had some clients in the past who had seen other therapists before me who couldn't remember.
00:34:42.639 --> 00:34:49.840
They said something as simple as they couldn't remember a couple of the lessons around, say, some of the CBT that they were doing with the clinician before me.
00:34:50.000 --> 00:34:53.599
So they just couldn't remember some of the techniques or whatever it might be.
00:34:53.679 --> 00:35:00.960
So they went to Chat GPT and sort of asked, like, hey, what are some like CBT techniques that I could use for some thoughts that I'm having?
00:35:01.039 --> 00:35:07.679
And it spit out a list and on the list, like, jog their memory of some of the skills, right, that their therapist had talked about.
00:35:07.760 --> 00:35:16.079
And so that is like a very concrete sort of answer where it's like, well, sometimes it's like, I just can't remember what we talked about exactly or how we talked about it.
00:35:16.239 --> 00:35:23.440
Well, maybe AI could be something that could be helpful to help you review skills and review some of the things you did with a therapist.
00:35:23.599 --> 00:35:27.679
Again, we need to be careful about that, but I can also see that being sort of helpful.
00:35:27.920 --> 00:35:31.840
I also think a lot of the stuff in between sessions can be really helpful.
00:35:32.000 --> 00:35:34.719
So for example, AI being now we're now we're talking.
00:35:34.880 --> 00:35:35.440
Now we're talking.
00:35:35.599 --> 00:35:38.480
This is where this is where I see the value for me.
00:35:38.880 --> 00:35:40.239
Okay, yeah, absolutely.
00:35:40.400 --> 00:35:42.559
Like I'm thinking about in between sessions.
00:35:42.880 --> 00:35:57.760
I think of some of this technology being used as like sort of a journaling or reflection tool, even to kind of help you keep track of like how you are integrating some of the skills or some of the conversations that you've had with your therapists in your day-to-day life.
00:35:57.920 --> 00:36:08.480
So it's sort of like acting as sort of a bridge or an ongoing bridge between your sessions, in between your sessions with your therapist and your day-to-day, it can be really helpful with that too.
00:36:08.639 --> 00:36:13.599
So AI can feel very therapeutic without it actually being therapy.
00:36:13.679 --> 00:36:26.719
And I think if we think of it that way as a supplement to what you're already doing in therapy, that can be a really helpful reframe for how it's used and set you up for more realistic expectations for the technology.
00:36:27.039 --> 00:36:36.239
Dude, I would use it right now because I can say when I'm in therapy, you're going over, first of all, how often are you meeting?
00:36:36.320 --> 00:36:42.320
Once 50 minutes, once a week, 50 minutes every two weeks, and you are, I'm not taking notes.
00:36:42.480 --> 00:36:48.159
I'm just in it, fully present, and I'm getting guidance, I'm sharing things.
00:36:48.400 --> 00:36:51.599
And then I get out of there and I'm like, wait, what?
00:36:52.079 --> 00:37:02.320
There were a lot of breakthroughs that just happened, and I was so emotionally invested, I'm having a tough time remembering what do I need to work on?
00:37:02.480 --> 00:37:08.559
What are the skills that I need to do in between sessions to apply what we just talked about?
00:37:08.800 --> 00:37:15.840
And if I had just full disclosure, I've been pushing like an AI Saeed uh app forever.
00:37:16.000 --> 00:37:18.639
So this is not new to students to Saeed.
00:37:18.880 --> 00:37:21.679
Well, really quickly, to be fair, like maybe, right?
00:37:21.760 --> 00:37:22.719
Maybe that is the future.
00:37:22.800 --> 00:37:32.320
But also, like maybe for all therapists, maybe there is going to be an AI version of your therapist that you kind of have some more access to over time.
00:37:32.480 --> 00:37:47.360
Now, I think we still get into the issue of integration between sessions and the time taking time away from your therapist and stuff like that to integrate some of the lessons, but that could be a future thing where there is an AI version of your therapist that's with you to kind of help you integrate in between sessions.
00:37:47.679 --> 00:37:51.280
And it is read the transcript from all of your sessions.
00:37:51.440 --> 00:37:56.960
So I'm living my life and I'm like, wow, you know, got super anxious about a situation that I've discussed.
00:37:57.119 --> 00:38:07.840
And if I can one relay that to my AI like therapy app in between sessions, it's pattern tracking, which I think would be helpful for you as the therapist.
00:38:07.920 --> 00:38:23.199
And then it's also like, well, we're really getting into it now, but it's like your voice talking back to me, like, okay, Adam, we talked about this two sessions ago, exactly this, where what you said resonated with you in those moments was to do XYZ, right?
00:38:23.440 --> 00:38:25.360
And that would be amazing.
00:38:25.519 --> 00:38:29.760
For me, that would be amazing, probabilistic future of therapy.
00:38:30.159 --> 00:38:38.960
One thing, some advice for folks out there, especially my my mental health clinicians out there who are worried about the technology as a replacement.
00:38:39.199 --> 00:38:53.360
I think what we kind of can forecast as much as we can at this moment is that you won't necessarily be replaced altogether by AI, but you might kind of be replaced by a therapist that understands AI and the technology.
00:38:53.599 --> 00:39:16.079
And I think like learning right now about the technology, how it could be used to benefit the field if it can, or, and then also being very vocal about the limitations of the technology and and some of the issues that the technology presents based on having very low, maybe digital literacy about it, low mental health literacy, all these sorts of things.
00:39:16.159 --> 00:39:18.719
I think there's a balance that you need to really strike.
00:39:18.880 --> 00:39:26.000
But learn about the tech and lean in to see how it can maybe be helpful to you, but in the least be asking your clients questions about it.
00:39:26.159 --> 00:39:28.400
And this isn't just for clinicians, this is for anybody.
00:39:28.559 --> 00:39:31.679
We should probably be talking about people's AI use in particular.
00:39:31.920 --> 00:39:35.039
So let's lean more into that conversation because it's happening.
00:39:35.440 --> 00:39:37.119
I think that's a good place to close.
00:39:37.360 --> 00:39:38.800
Thank you, Saeed.
00:39:38.960 --> 00:39:45.840
We constantly badger Said for his takes as a psychologist, and he's always game and he I always learn something from him.
00:39:45.920 --> 00:39:46.639
So thank you, man.
00:39:46.719 --> 00:39:48.880
I really just I appreciate you so much.
00:39:49.039 --> 00:39:50.960
I am looking forward to future episodes.
00:39:51.039 --> 00:39:58.320
If you enjoyed this, we are gonna be talking about the aforementioned, you know, why human do relationship energy.
00:39:58.480 --> 00:40:06.480
We're gonna be talking about why human non-monogamy, why human commitment, why human flirting, empathy, grief.
00:40:06.639 --> 00:40:08.559
We're gonna be covering a lot of ground.
00:40:08.800 --> 00:40:10.480
So please join us.
00:40:10.559 --> 00:40:16.400
And if there's a subject you're interested in or you had questions about today's episode, you can reach out to us in the show notes.
00:40:16.639 --> 00:40:18.239
Our contact is in there.
00:40:18.400 --> 00:40:20.480
And thank you so much for joining.