John Toon on the Tech Revolution Accountants Can't Ignore

John Toon has spent over 20 years watching the accounting profession transform — from carrying backups home on a Friday night, to leading digital transformation at a 300-person firm, to now serving as Head of Technology at HLB International, a network of 350 firms across 155 countries.

In this episode of When It Matters, John joins Mark to talk about the seismic shifts reshaping accounting: the cloud revolution that lowered the barriers to entry and squeezed mid-size firms from both ends, the Making Tax Digital rollout the government has — in John's words — made "a complete utter shambles of," and the cyber security crisis that almost nobody in the profession is taking seriously enough.