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Most new hires don’t fail because they’re unskilled. They fail because they’re unsure—and no one showed them how to build confidence on the job. In the trades, technical ability is just the starting line. What determines long-term success is how leaders coach employees through the messy, uncertain…
If your communication strategy only works for half your crew, it's not a strategy—it's a risk. And in the trades, that risk doesn’t just affect productivity—it affects safety, morale, and retention. Today’s job sites are made up of multiple generations working side by side, each with their own pre…
Culture, Coaching & Core Values: How Highfill Retains Talent Through Purpose Forget ping-pong tables and pay raises—this is what actual retention looks like. In this episode of The People Strategy Podcast, Traci Austin sits down with Ray Cox, Co-founder and Senior VP of Marketing at Highfill …
If you’re constantly hiring but still coming up short, the issue might not be the labour market. It might be something deeper—a generational disconnect that’s quietly eroding trust, productivity, and retention. In today’s trades workplaces, it’s common to see four generations working side by side.…
In the trades, it’s not the perks that define culture—it’s how your people show up when things get hard. On job sites, in tight deadlines, across five generations—real culture is built through clarity, trust, and showing up every day. And that doesn’t happen by accident. Too often, trade businesse…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Traci Austin, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.