Standardizing Prior Authorization Workflows

Organization-wide revenue cycle metrics can look healthy while individual specialties quietly lose revenue through missed charges, authorization breakdowns, coding issues, and payer-specific rules. This episode explains how to uncover those hidden problems and turn specialty knowledge into more rel…

Recorded at the Becker’s Health IT + RCM Conference in Chicago, this special episode brings together perspectives from healthcare leaders on what’s changing in revenue cycle, where challenges remain, and how technology is shaping the work. Brought to you by www.infinx.com

Stuart Newsome sits down with Infinx colleagues Heather Riley Swanson and Nathan Skorick following Becker’s to hear what stood out from their time at the conference. Drawing on sessions and conversations throughout the event, the group considers where AI and revenue cycle strategy appear to be head…

Revenue cycle workflows are designed around standard cases, but recurring exceptions can quietly consume the team’s capacity. This RCMinutes episode explores how to categorize that work, route it by urgency and complexity, and address the upstream problems that keep refilling the queue.