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Is AI in debt collection replacing people or helping build better collectors? Brandon Lane, Executive Vice President at First Credit Services, joins Adam Parks to break down Agent Assist, coaching, compliance, and the human side of receivables management. This episode explores why technology improv…
In the latest episode of the Receivables Podcast, Adam Parks and Yale R. Levy, Director of Client Development at Solo, discuss the growing role of the digital debt settlement process, evolving consumer-preferred collection channels, and how organizations can create more effective paths toward consu…
Recovery has always been a numbers game. But what happens when the numbers start moving in opposite directions?Delinquencies are climbing, recovery rates are slipping. And across the industry, creditors are being forced to rethink how they approach collections, litigation, and legal recovery operat…
In this episode of the Receivables Podcast, Adam Parks sits down with Dane Mauldin, President of RNN Group, to discuss how actionable collection data can improve recovery performance, especially when it comes to dormant accounts. Dane explains why successful recovery depends on data that is accurat…
Private student loan refinancing has become an important tool for collection agencies seeking new ways to resolve defaulted accounts while improving consumer outcomes.In this episode, Adam Parks is joined by Andrew Black of Yrefy to discuss how refinancing can complement traditional recovery strate…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Adam Parks, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.