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Episode 3: Feedback

Can feedback be a tool to improve healthcare? In Episode 3, we discuss how to improve our own and other people’s care using our experiences - positive and negative. How can we give and receive feedback? And why do consumers have a unique perspective to identify risks and harms that doctors and nurs…
You have rights when receiving healthcare.In Episode 1 of Patient Power, we hear about the Australian Charter of Healthcare Rights from three remarkable and diverse young women who are health consumers and family advocates, and a ‘patient doctor’.Julie McCrossin discusses how the Charter can help b…
In this extra to our Australian Charter of Healthcare Rights series, Broni Smith from the Australian Commission on Safety and Quality in Healthcare provides a brief snapshot summary of the Charter of Healthcare Rights. She explains what these rights are and how patients can use them while receiving…
What does Shared Decision Making mean? And why is it important?In Episode 2 of Patient Power, we hear all about how Shared Decision Making with your clinician and healthcare team leads to the best outcomes for all and why you should always ask questions. Dr Lyndal Trevena, Brad Rossiter OAM, Christ…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Health Consumers NSW, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.