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Most shop owners say they want a great team. What they actually build, without realizing it, is a team of people they're too afraid to hold accountable. This episode is a candid, unscripted conversation with two veteran owners who both hit that wall, blew up their teams, and rebuilt them the right …
Most collision shops have spent the last 50 years letting insurance companies bring them work and calling it a strategy. It worked for a long time. It's working a lot less now, and the shops that haven't built any presence outside of their DRP relationships are starting to feel it. This episode is …
Most shop owners don't know what their business is worth until someone makes an offer, and by then it's too late to be strategic. Whether that unsolicited call catches you off guard or your retirement plan is quietly resting on a number you made up, this episode is a reality check that every shop o…
Most shop owners who invest in shop management software are using maybe a third of what they're paying for. They swap the old manual process for a digital one, call it an upgrade, and move on. But that's not an upgrade; it's just a translation. In this episode of Maximum Octane, Jason Patel sits do…
Most shop owners think about relationships as a soft skill; something you're either naturally good at or you're not. David Nour thinks that's exactly the kind of thinking that keeps small businesses stuck. Relationships are a system, and like any system in your shop, they can be built, measured, an…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Kim Hickey, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.