Analyst Talk - Matt Lambert - Managing Things, Leading People

1
00:00:01,533 --> 00:00:03,113
Welcome to Analyst Talk with Jason Elder.
2
00:00:03,433 --> 00:00:06,813
It's like coffee with an analyst or
whiskey with an analyst while organizing
3
00:00:06,854 --> 00:00:10,973
a spreadsheet, linking crime events,
uncovering patterns, identifying a
4
00:00:11,033 --> 00:00:15,213
series, and getting the latest updates on
associations, training, and technology.
5
00:00:15,954 --> 00:00:20,554
So have a good walk, drive safely, or
enjoy your run while joining us as we
6
00:00:20,573 --> 00:00:24,333
define the law enforcement analysis
profession one episode at a time.
7
00:00:25,936 --> 00:00:27,086
Thank you for joining me.
8
00:00:27,086 --> 00:00:29,286
I hope many aspects of
your life are progressing.
9
00:00:29,426 --> 00:00:33,586
My name is Jason Elder, and today
our guest has nine years of law
10
00:00:33,586 --> 00:00:35,386
enforcement analysis experience.
11
00:00:35,466 --> 00:00:38,576
He has experience expanding law
enforcement analysis, federal
12
00:00:38,576 --> 00:00:43,066
contract support, geospatial data
science, and business intelligence.
13
00:00:43,356 --> 00:00:46,896
He holds a master's in criminal
justice from Tiffin University.
14
00:00:47,016 --> 00:00:50,676
He's here to talk about, among
other things, the challenges
15
00:00:50,706 --> 00:00:52,996
of supervising analysts.
16
00:00:53,146 --> 00:00:56,156
Please welcome Matt Lambert.
17
00:00:56,176 --> 00:00:57,076
Matt, how we doing?
18
00:00:57,176 --> 00:00:58,436
Doing fantastic, Jason.
19
00:00:58,446 --> 00:00:59,226
How you doing today?
20
00:00:59,576 --> 00:01:00,646
I am doing well.
21
00:01:00,656 --> 00:01:01,426
How's your summer?
22
00:01:01,606 --> 00:01:01,676
Yeah,
23
00:01:02,036 --> 00:01:03,456
going by too fast.
24
00:01:03,706 --> 00:01:05,396
Going by too fast, but it's been great.
25
00:01:05,396 --> 00:01:05,996
And yours?
26
00:01:06,356 --> 00:01:11,436
It's hot and dry, and- … which I
guess is never maybe a good thing,
27
00:01:11,436 --> 00:01:14,466
but I always say wait six months, and
then I'll be saying it's too cold.
28
00:01:14,626 --> 00:01:17,886
But I'm in Northern Florida, so I
can't say it's cold necessarily.
29
00:01:17,886 --> 00:01:19,026
I just have to say cool.
30
00:01:19,086 --> 00:01:19,786
It's too cool.
31
00:01:19,966 --> 00:01:20,446
It's fair.
32
00:01:20,446 --> 00:01:25,166
I'm in Southwest Florida, and it is
hot and fairly rainy th- this year,
33
00:01:25,166 --> 00:01:26,346
but yet we're still in a drought.
34
00:01:26,676 --> 00:01:28,826
So I don- I'm not sure how that happens.
35
00:01:29,326 --> 00:01:34,676
My wife did say something about the
forecast for the winter being cool and
36
00:01:34,676 --> 00:01:37,616
rainy, which would be a nice change.
37
00:01:38,406 --> 00:01:38,746
Yeah.
38
00:01:38,796 --> 00:01:39,056
Yeah.
39
00:01:39,096 --> 00:01:41,976
I- I'll take those, six weeks of cold.
40
00:01:42,426 --> 00:01:42,936
All right.
41
00:01:42,966 --> 00:01:43,866
Very good.
42
00:01:43,866 --> 00:01:47,716
So for, for the listeners, what
we're gonna do today is obviously
43
00:01:47,736 --> 00:01:51,816
get Matt's story Matt's perspective,
but we're gonna spend a significant
44
00:01:51,816 --> 00:01:57,906
amount of time talking about his
supervisory role and his perspective.
45
00:01:57,966 --> 00:02:02,306
Also we are doing a call-in segment
should you hear in the office.
46
00:02:02,306 --> 00:02:07,196
So if you have a wild office
story, get your call in now.
47
00:02:07,556 --> 00:02:10,336
All right, Matt, how did you discover
the law enforcement analysis profession?
48
00:02:11,106 --> 00:02:14,996
Yeah, so I tell this story and I've
shared it with a lot of people,
49
00:02:14,996 --> 00:02:18,546
and everyone says I'm making it
up, but I promise you I'm not.
50
00:02:18,556 --> 00:02:22,656
So real quick background, right
out of college, I worked for a
51
00:02:22,756 --> 00:02:26,216
government contractor with the US
Marshal Service, and my plan was
52
00:02:26,226 --> 00:02:28,006
to become a deputy US marshal.
53
00:02:28,136 --> 00:02:32,946
Somewhere around through that process, I
woke up and I decided, "Nope, do not want
54
00:02:32,946 --> 00:02:37,246
to be a cop." There's things about me
at 22 or whatever I was at the time that
55
00:02:37,516 --> 00:02:39,266
just wouldn't have made for a good cop.
56
00:02:39,326 --> 00:02:42,736
Just my thinking at the time and how
I processed things and maybe a little
57
00:02:42,736 --> 00:02:44,666
hot-headed just wasn't a good fit.
58
00:02:44,676 --> 00:02:49,316
So I went back to school while I
was working and read a sentence
59
00:02:49,346 --> 00:02:51,676
in a book about crime analysis.
60
00:02:52,026 --> 00:02:54,386
Truly one line, that's all I remember.
61
00:02:54,646 --> 00:02:57,876
Put, put that little nugget in the back
of my head saying, "I c- I could do that."
62
00:02:57,886 --> 00:03:00,876
I over an- analyze everything
I'd be good at that job.
63
00:03:01,226 --> 00:03:05,076
And when I graduated, I got
talking with one of my bosses about
64
00:03:05,076 --> 00:03:09,326
what's next, and I said I learned
about this crime analysis thing.
65
00:03:09,326 --> 00:03:12,486
I wonder if I could do that." He's
like, "Yeah, you should pursue that.
66
00:03:12,526 --> 00:03:15,966
I don't want you sitting at
this contractor desk for the
67
00:03:15,966 --> 00:03:17,516
next 30 years of your life."
68
00:03:17,536 --> 00:03:21,836
And so I started applying
to crime analysis jobs with
69
00:03:21,966 --> 00:03:23,636
honestly no real understanding.
70
00:03:23,686 --> 00:03:28,066
I had a, a general understanding of what
crime analysis was, no real experience in
71
00:03:28,066 --> 00:03:31,696
it, and just started applying a- across
the country and ended up landing with
72
00:03:31,966 --> 00:03:33,686
the Tempe Police Department in Arizona.
73
00:03:33,816 --> 00:03:37,946
Before we go onto that, though,
was the contract work with
74
00:03:37,946 --> 00:03:39,526
Forfeiture Support Associates?
75
00:03:39,666 --> 00:03:40,696
It was one of them, yeah.
76
00:03:40,696 --> 00:03:43,452
It wa- I worked for two different
contract companies, but my first job- Okay
77
00:03:43,462 --> 00:03:45,312
… right out of college was with FSA.
78
00:03:45,652 --> 00:03:46,162
Okay.
79
00:03:46,202 --> 00:03:49,542
And the only reason I bring that
up is I worked for FSA almost
80
00:03:49,542 --> 00:03:51,052
right around the same time you did.
81
00:03:51,052 --> 00:03:55,762
I think we might… I was in
Dayton/Cincinnati area office, and
82
00:03:55,762 --> 00:03:57,722
this would've been summer of 2008.
83
00:03:58,782 --> 00:04:02,142
So we would've been right around
working for the same company
84
00:04:02,162 --> 00:04:03,682
at- … at the same time.
85
00:04:03,682 --> 00:04:07,372
Obviously in different areas, but it's-
Yeah … it's funny because I've never
86
00:04:07,902 --> 00:04:13,162
I've never heard anybody else even know
what FSA is, so it's it's interesting.
87
00:04:13,162 --> 00:04:14,982
A small coincidence right off the bat.
88
00:04:15,102 --> 00:04:18,822
It is, 'cause even when I worked there or
when I was a part of that contract, I was
89
00:04:18,822 --> 00:04:20,962
the only FSA contractor in my building.
90
00:04:20,962 --> 00:04:24,882
So I have never come across any
other FSA people in my career.
91
00:04:24,972 --> 00:04:25,232
Yeah.
92
00:04:25,232 --> 00:04:29,312
And for the listeners, I'll put a
link in the show notes regarding it,
93
00:04:29,322 --> 00:04:32,192
but it's basically a, a contractor.
94
00:04:32,192 --> 00:04:37,262
They needed a third party between
the government and seizures to
95
00:04:37,272 --> 00:04:40,712
just make sure that it wasn't the
government overseeing the government.
96
00:04:41,222 --> 00:04:45,882
So essentially, that's- … that's
basically what that, that company
97
00:04:45,882 --> 00:04:47,752
oversees in terms of forfeitures.
98
00:04:47,802 --> 00:04:48,662
So that's part of it.
99
00:04:48,662 --> 00:04:48,810
Yeah.
100
00:04:48,810 --> 00:04:50,832
So I actually worked in personal security.
101
00:04:50,842 --> 00:04:50,862
Yeah.
102
00:04:51,122 --> 00:04:54,542
And so I helped with some of the
background stuff and- Yeah … getting
103
00:04:54,582 --> 00:04:56,072
paperwork set up and stuff like that.
104
00:04:56,072 --> 00:04:59,652
So- Yeah … yeah it's… The, the
government contracting game is wild.
105
00:04:59,892 --> 00:05:03,332
Yeah, and some of it is just r- by
law, some of it's just- … 'cause
106
00:05:03,332 --> 00:05:05,172
it's cheaper for the government to-
107
00:05:05,172 --> 00:05:06,422
to contract it out.
108
00:05:06,902 --> 00:05:07,102
Yep.
109
00:05:07,122 --> 00:05:09,122
But that's definitely a
topic for another day.
110
00:05:09,122 --> 00:05:10,042
We could really- Yeah.
111
00:05:10,042 --> 00:05:11,692
… get into that for sure.
112
00:05:11,782 --> 00:05:12,172
Okay.
113
00:05:12,352 --> 00:05:16,398
So when you get to Tempe and you're
starting out- talk about your
114
00:05:16,398 --> 00:05:19,968
first couple weeks, first couple
of months, your perspective now
115
00:05:20,098 --> 00:05:20,448
Yeah.
116
00:05:20,448 --> 00:05:23,008
So my first couple weeks, they were…
117
00:05:23,418 --> 00:05:23,908
It was crazy.
118
00:05:23,908 --> 00:05:26,138
I moved across the country
obviously, 'cause I was in DC.
119
00:05:26,188 --> 00:05:30,238
And so just kinda dealing with the desert
life, didn't know I was gonna love it.
120
00:05:30,368 --> 00:05:31,868
Absolutely fell in love with it.
121
00:05:32,138 --> 00:05:35,138
And just started kinda running
and gunning from the start.
122
00:05:35,188 --> 00:05:39,738
I like to joke with my old
coworker, who I still talk to all
123
00:05:39,738 --> 00:05:42,808
the time, Amanda Bunger, that she
didn't let me eat on my first day.
124
00:05:42,808 --> 00:05:43,868
That's how busy we were.
125
00:05:43,868 --> 00:05:45,408
I got thrown into the fire.
126
00:05:45,488 --> 00:05:47,418
And I worked late my first day.
127
00:05:47,428 --> 00:05:50,458
I didn't get lunch, whi- which,
in perspective it didn't bother me
128
00:05:50,458 --> 00:05:51,798
then, still doesn't bother me now.
129
00:05:51,828 --> 00:05:53,328
I think it's a funny story.
130
00:05:53,408 --> 00:05:57,628
But, that was an awesome time in my
life as I was learning something new,
131
00:05:57,808 --> 00:06:02,918
start, really starting my career,
and I had to learn on the fly, and
132
00:06:02,918 --> 00:06:07,268
so the ways that they would kinda
teach me is they would explain a
133
00:06:07,268 --> 00:06:09,198
program, send me off to do the work.
134
00:06:09,558 --> 00:06:12,638
I would do whatever, and it was,
just here's the task, do the task.
135
00:06:12,888 --> 00:06:15,578
But then like at the end of the
week, we'd get a chance to sit
136
00:06:15,578 --> 00:06:17,498
down and kinda go over everything.
137
00:06:17,498 --> 00:06:19,298
"Hey what did I have you
working on this week?
138
00:06:19,298 --> 00:06:20,688
How do these programs work?
139
00:06:20,998 --> 00:06:23,108
What are the connections
that you're making?
140
00:06:23,118 --> 00:06:27,166
What questions do you have?" And so it was
do a little, teach a little and that was a
141
00:06:27,176 --> 00:06:33,466
really good way for how I think and how I
process to learn the job because, you may
142
00:06:33,466 --> 00:06:36,886
give me a task and I'm just gonna do the
task, but in the background it's thinking.
143
00:06:36,936 --> 00:06:39,946
My brain's trying to make these
connections and I don't ask a
144
00:06:39,946 --> 00:06:44,486
lot of questions right up front
because that's my learning style.
145
00:06:44,496 --> 00:06:45,196
Let me just do it.
146
00:06:45,196 --> 00:06:48,166
Let me figure out, and then I'm
gonna ask my questions later or I'm
147
00:06:48,166 --> 00:06:51,956
gonna clarify something that, did
I make that connection in my brain?
148
00:06:52,156 --> 00:06:55,636
And so that was, my first, six
months of just like nonstop.
149
00:06:55,636 --> 00:06:59,096
And they told me when I first started,
"It's gonna be a year before you're
150
00:06:59,096 --> 00:07:03,036
comfortable in this role." And I was,
in, in the j- couple jobs I had prior
151
00:07:03,036 --> 00:07:06,816
to this, it was like a week, couple
days I learned the job, I was fine.
152
00:07:07,066 --> 00:07:09,696
I'm like, "No way." Yeah, it was
about a year that I finally felt
153
00:07:09,746 --> 00:07:13,486
comfortable like sitting in that
office by myself doing the work and
154
00:07:13,546 --> 00:07:16,916
not being scared if some- when somebody
came up and asked me for something.
155
00:07:17,186 --> 00:07:18,566
And it was truly fantastic.
156
00:07:18,666 --> 00:07:19,006
Yeah.
157
00:07:19,036 --> 00:07:25,486
I, and I don't like that feeling in the
beginning when you're just relying on so
158
00:07:25,486 --> 00:07:30,796
many other people to give you work, and
you're just- sitting there observing and
159
00:07:30,796 --> 00:07:35,746
you don't have your own… a g- one guy
at work always talked about his rice bowl.
160
00:07:35,756 --> 00:07:37,906
It's just like- … this is
what I'm responsible for.
161
00:07:37,936 --> 00:07:41,376
This is my rice bowl in
terms of how I contribute.
162
00:07:41,406 --> 00:07:46,286
And it is a little just uncomfortable
in th- those first couple of months
163
00:07:46,286 --> 00:07:50,526
until you get your own projects and
get your own task and are comfortable-
164
00:07:50,576 --> 00:07:55,146
doing them without someone telling
you exactly how to do it from A to Z.
165
00:07:55,346 --> 00:07:55,846
Yeah.
166
00:07:55,896 --> 00:07:57,656
Yeah, 100% it is.
167
00:07:57,656 --> 00:08:01,976
And then, in the law enforcement space
it's even harder to get people to trust
168
00:08:01,976 --> 00:08:04,216
you when you come into a new agency.
169
00:08:04,576 --> 00:08:08,446
R- regardless of your skill level, that's
gotta be… You gotta build up the trust
170
00:08:08,466 --> 00:08:10,436
and figure out ways to go about it.
171
00:08:10,456 --> 00:08:14,486
And I learned a ton during that time
period, a, a lot of things I didn't know.
172
00:08:14,486 --> 00:08:18,306
And I like to tell people when I started
that job, that was the point where I
173
00:08:18,316 --> 00:08:22,956
started growing up on a professional
and personal level, is I had all these
174
00:08:23,166 --> 00:08:26,856
thoughts in my head and how work went
and, I knew how to act in an office
175
00:08:26,856 --> 00:08:29,626
and everything like that, but it's
just kinda this is serious stuff.
176
00:08:29,636 --> 00:08:30,516
This is life and death.
177
00:08:30,516 --> 00:08:33,406
The stuff I was doing
before it wasn't that heavy,
178
00:08:33,456 --> 00:08:33,746
Okay.
179
00:08:33,996 --> 00:08:36,296
Well, this brings us to
your analyst badge story.
180
00:08:36,296 --> 00:08:39,106
And for those that are new to
the show, the analyst badge story
181
00:08:39,106 --> 00:08:42,576
is the true defining case or
project that an analyst works.
182
00:08:42,576 --> 00:08:47,926
So it's 2015 here in Tempe, and
you get your big story here.
183
00:08:47,926 --> 00:08:49,426
So just, … tell it from the beginning.
184
00:08:49,546 --> 00:08:49,956
Yeah.
185
00:08:50,006 --> 00:08:53,636
So mine's a little bit different
because, I was able to work a lot
186
00:08:53,636 --> 00:08:55,846
of really cool cases prior to this.
187
00:08:55,876 --> 00:09:00,336
But this one, i- if you had to bring
up and say, "Tell me one story," this
188
00:09:00,346 --> 00:09:01,646
is the story I'll tell you every time.
189
00:09:01,646 --> 00:09:06,886
So I was working a indecent exposure
series that went on for over two
190
00:09:06,886 --> 00:09:12,930
years, and I like this story and I
like- working this case because I can
191
00:09:12,930 --> 00:09:17,670
track my progress in, as an analyst
from pretty early on in my career
192
00:09:17,710 --> 00:09:19,620
to a little bit later in my career.
193
00:09:19,840 --> 00:09:24,170
And I actually gave a presentation a
few times on basically here's… It
194
00:09:24,170 --> 00:09:27,040
was an hour of me making fun of myself
and all the things that I've learned.
195
00:09:27,360 --> 00:09:33,540
And so what it was is we had a gentleman
that was exposing himself to females
196
00:09:33,590 --> 00:09:38,540
in and around the downtown area of
Tempe, and that's, where a lot of the
197
00:09:38,540 --> 00:09:40,160
students lived and stuff like that.
198
00:09:40,510 --> 00:09:45,376
Now, to understand this a little
bit more we didn't know at the time,
199
00:09:45,376 --> 00:09:48,556
but we actually had two indecent
exposures going on, two different
200
00:09:48,556 --> 00:09:50,906
series happening at the same time.
201
00:09:50,916 --> 00:09:51,176
Oh, wow.
202
00:09:51,236 --> 00:09:51,796
Yeah.
203
00:09:51,896 --> 00:09:55,756
And that area, there's just
always weirdness going on there.
204
00:09:55,756 --> 00:09:59,076
And so it's it was surprising
but not shocking, right?
205
00:09:59,566 --> 00:10:03,886
And so when it first started, it was
really hard to identify based on some
206
00:10:03,886 --> 00:10:06,816
descriptions of, do we have one series?
207
00:10:06,816 --> 00:10:07,836
Do we have two series?
208
00:10:07,836 --> 00:10:12,146
And it actually took probably a good
six months for me to figure out, okay,
209
00:10:12,146 --> 00:10:13,886
we have two different series going on.
210
00:10:13,896 --> 00:10:17,766
One that was like a college-age
kid that was doing it for the
211
00:10:17,766 --> 00:10:19,276
shock and awe, if you will.
212
00:10:19,286 --> 00:10:20,826
The shock value o- of everything.
213
00:10:20,856 --> 00:10:24,516
And then we had what ended up
being called the Roosevelt exposer.
214
00:10:25,286 --> 00:10:29,796
He was doing it for different purposes
and very much wanted to be seen,
215
00:10:29,806 --> 00:10:34,326
very much wanted to, to make that eye
contact with people, and it wasn't just
216
00:10:34,326 --> 00:10:36,596
a, laugh off ty- type of situation.
217
00:10:36,916 --> 00:10:42,206
And so this went on sporadically
for years, for a couple years.
218
00:10:42,586 --> 00:10:46,586
And it was so sporadic that
I could not make a prediction
219
00:10:46,596 --> 00:10:48,576
on it, and for a long time.
220
00:10:48,726 --> 00:10:53,466
And so people over the years tried to kill
it, tried to tell me that I was wrong.
221
00:10:53,476 --> 00:10:56,456
That's the… Part of what I like
about the story is I had to defend it.
222
00:10:56,556 --> 00:11:01,186
And so every few months it would come up
of "We need to stop putting this bulletin
223
00:11:01,186 --> 00:11:05,076
out. We need to stop doing this because,
that guy, he's gone. It's multiple
224
00:11:05,076 --> 00:11:06,726
people," blah, blah, blah, blah, blah.
225
00:11:06,726 --> 00:11:10,596
And so I would defend it, and I
would be able to keep the series.
226
00:11:10,596 --> 00:11:15,796
And it took, over a year I think before
we even got a sketch of this individual.
227
00:11:15,916 --> 00:11:21,176
And so finally, we had enough incidents,
and I know that they were occurring.
228
00:11:21,186 --> 00:11:23,776
I'm not gonna be naive and think
that the, that there weren't
229
00:11:23,826 --> 00:11:25,116
incidents that I wasn't catching.
230
00:11:25,116 --> 00:11:28,006
But if we don't get it reported,
then I can't account for them.
231
00:11:28,096 --> 00:11:28,146
Yeah.
232
00:11:28,426 --> 00:11:31,896
So enough, we finally had enough where
I was able to make a prediction and feel
233
00:11:31,906 --> 00:11:34,766
pretty confident about it, and so I did.
234
00:11:34,826 --> 00:11:39,666
And it just so happened that we had a
changeover in lieutenants at the time,
235
00:11:39,736 --> 00:11:44,396
and it was like that lieutenant that kind
of always wants to be working something.
236
00:11:44,396 --> 00:11:48,096
He's "Give me a project." I'm like, "Hey,
I can't get anyone else to work this.
237
00:11:48,506 --> 00:11:52,726
You wanna work this?" He's "Absolutely."
And sure enough that first weekend that
238
00:11:52,726 --> 00:11:56,246
they went out and everybody was cursing
my name 'cause this guy was hitting
239
00:11:56,246 --> 00:12:00,816
between midnight and 5:00 AM- about 4:00
o'clock in the morning and they told me,
240
00:12:00,816 --> 00:12:02,346
"We were cursing your name all weekend."
241
00:12:02,356 --> 00:12:03,576
'Cause first night was a bust.
242
00:12:03,576 --> 00:12:06,946
Second night they're getting ready to
pack it up and they're, and they get
243
00:12:06,946 --> 00:12:10,366
a call over the the radio going, "Hey,
we got a guy." 'Cause we had undercover
244
00:12:10,426 --> 00:12:13,496
officers out there and they're like,
"We got a guy that's undressing right
245
00:12:13,496 --> 00:12:17,646
now." And sure enough led to a foot
chase and ended up catching the guy.
246
00:12:18,026 --> 00:12:21,786
So I like that story because again,
it shows the progress that I made
247
00:12:21,786 --> 00:12:25,386
as an analyst, all the things I did
right, all the things I did wrong.
248
00:12:25,616 --> 00:12:28,856
One of the major things that I
did wrong in that whole thing was
249
00:12:28,976 --> 00:12:32,216
I didn't routinely send it out
to other agencies in the valley.
250
00:12:32,546 --> 00:12:35,886
And when they arrested him, they're
like, "Hey, Scottsdale arrested him like
251
00:12:36,116 --> 00:12:40,196
two years ago, three years ago for this
very same thing." And it's I sent it
252
00:12:40,196 --> 00:12:43,906
out once or twice, but I think it was
before the picture where he was hitting.
253
00:12:43,906 --> 00:12:48,556
I made all these assumptions that
were not good assumptions or- for
254
00:12:48,556 --> 00:12:50,286
whatever bias I had at the time.
255
00:12:50,776 --> 00:12:54,996
And that kinda was a triggering
point for me of oh, you know what?
256
00:12:55,486 --> 00:12:58,166
You think you know, but you're dealing
with people, so you really have no
257
00:12:58,166 --> 00:12:59,786
idea what's happening right now.
258
00:12:59,866 --> 00:13:02,926
. So it was just a fun case to work
and something I'm really proud of.
259
00:13:03,006 --> 00:13:05,006
At least they weren't cursing
your name when you're like
260
00:13:05,006 --> 00:13:06,296
sitting in the room with them.
261
00:13:07,566 --> 00:13:08,066
No, I,
262
00:13:08,066 --> 00:13:11,306
I- Your ears were just ringing all
weekend until that point, right?
263
00:13:11,526 --> 00:13:15,326
Well, un- unfortunately, I
flew to Ohio that weekend-
264
00:13:15,446 --> 00:13:15,626
Okay
265
00:13:15,686 --> 00:13:20,146
…
because the now Guardians were
in the World Series, so I flew
266
00:13:20,146 --> 00:13:22,136
back for the World Series.
267
00:13:22,146 --> 00:13:22,176
Nice.
268
00:13:22,396 --> 00:13:25,756
And so unfortunately my coworker had
to do all my work for me that weekend.
269
00:13:27,026 --> 00:13:27,076
Oh, geez.
270
00:13:27,076 --> 00:13:29,436
So the, she was swearing your name too.
271
00:13:29,446 --> 00:13:29,466
All
272
00:13:30,656 --> 00:13:30,796
right.
273
00:13:31,436 --> 00:13:35,866
As you were telling this story,
I was trying to envision why this
274
00:13:35,886 --> 00:13:39,156
was so difficult to get a sketch.
275
00:13:39,216 --> 00:13:41,956
As you mentioned, it's midnight, 5:00 AM.
276
00:13:42,056 --> 00:13:47,116
So it's, could be very dark if it's not
well lit. Was the person totally stripping
277
00:13:47,136 --> 00:13:52,106
down and running naked through the area as
opposed to you get indecent pro- exposure.
278
00:13:52,106 --> 00:13:54,196
You're thinking maybe a, like an overcoat.
279
00:13:54,366 --> 00:13:57,476
You fly, like a flasher maybe,
and then going from there.
280
00:13:57,596 --> 00:13:58,216
Yeah.
281
00:13:58,266 --> 00:14:00,776
A couple of different things
is we didn't necessarily have
282
00:14:00,786 --> 00:14:02,386
victims that wanted to be victims.
283
00:14:02,386 --> 00:14:04,046
They just wanted to re- be reported.
284
00:14:04,056 --> 00:14:06,726
So it was hard to get
people to do it that way.
285
00:14:06,726 --> 00:14:08,426
Time of day- … and the distance.
286
00:14:08,426 --> 00:14:11,556
He was not often very close to people.
287
00:14:11,826 --> 00:14:15,046
And being able to see that
from a face from a distance.
288
00:14:15,316 --> 00:14:18,786
And I, and honestly I'm blanking
on some mem- some memories here.
289
00:14:18,806 --> 00:14:23,916
And I wanna say at one point he was
covering his face maybe early on.
290
00:14:24,076 --> 00:14:24,386
Okay.
291
00:14:24,436 --> 00:14:27,246
So you couldn't get a direct sketch on it.
292
00:14:27,256 --> 00:14:30,436
But I'll tell you that the sketch that
they did and the guy that was arrested- Oh
293
00:14:30,526 --> 00:14:31,446
pretty spot on.
294
00:14:31,566 --> 00:14:31,976
Yeah.
295
00:14:32,136 --> 00:14:32,156
Yeah.
296
00:14:32,216 --> 00:14:32,596
Yeah.
297
00:14:32,726 --> 00:14:33,896
Th- that's interesting.
298
00:14:34,086 --> 00:14:35,666
And it is always awesome
when it works, right?
299
00:14:35,676 --> 00:14:35,696
Yeah.
300
00:14:35,706 --> 00:14:39,956
You go through that whole process,
and you look at the data, and you come
301
00:14:39,956 --> 00:14:44,786
up- … with that forecast, and It's such
a good feeling- Yeah … when it works.
302
00:14:45,676 --> 00:14:48,856
When it works, yeah, you make
believers and so I was able to
303
00:14:48,856 --> 00:14:50,336
ride that high for a little while.
304
00:14:51,546 --> 00:14:51,656
Nice.
305
00:14:52,076 --> 00:14:53,406
Now what about the college kid?
306
00:14:53,516 --> 00:14:56,446
Did they eventually catch the college
kid, or did he grow out of it?
307
00:14:56,746 --> 00:14:57,126
Yeah.
308
00:14:57,126 --> 00:14:59,056
Well, no, we never caught him.
309
00:14:59,116 --> 00:15:01,466
Yeah … there wasn't that many
incidents, and it just vanished.
310
00:15:01,466 --> 00:15:05,476
So I just assumed that maybe he
was an ASU student and graduated.
311
00:15:05,986 --> 00:15:06,096
Yeah.
312
00:15:06,106 --> 00:15:06,116
Oh.
313
00:15:07,006 --> 00:15:08,616
But no, I, you know how it goes.
314
00:15:08,616 --> 00:15:11,086
Things pop up and vanish,
and you have no idea.
315
00:15:11,146 --> 00:15:14,416
You never kinda get that closure as an
analyst of whatever happened to that,
316
00:15:14,466 --> 00:15:14,756
yeah.
317
00:15:14,996 --> 00:15:15,286
Yeah.
318
00:15:15,336 --> 00:15:17,346
No that's, that is interesting.
319
00:15:17,456 --> 00:15:21,366
From that point, 'cause a lot of people
will come on here when I ask them
320
00:15:21,366 --> 00:15:25,006
about their analyst badge story, a lot
of them will say, "Well, this is the
321
00:15:25,006 --> 00:15:28,796
story where I was able to really get
buy-in." … You said that you had already
322
00:15:28,796 --> 00:15:33,196
worked some, as- cases before that, but
do you feel that this gave you extra
323
00:15:33,196 --> 00:15:35,916
buy-in based on the results of this case?
324
00:15:36,166 --> 00:15:36,686
Yeah.
325
00:15:36,686 --> 00:15:41,836
So some people just came up to me and
yeah, I remember one detective that came
326
00:15:41,836 --> 00:15:45,776
up to me and he was like, "I thought
a lot of what you did was just kinda
327
00:15:45,776 --> 00:15:50,006
nonsense." And he's "And then I'm sitting
out there, and sure enough you nailed
328
00:15:50,006 --> 00:15:55,166
this." And and it's because a lot of,
because he was a robbery detective, and so
329
00:15:55,166 --> 00:15:59,286
when we'd be working robbery series, it's
well, they're gonna hit a Circle K- Yeah
330
00:15:59,656 --> 00:16:02,216
close to the highway this night.
331
00:16:02,296 --> 00:16:05,216
They were- … they were not
necessarily hard predictions.
332
00:16:05,236 --> 00:16:08,426
They were hitting so quickly
that it was just c- it just kinda
333
00:16:08,436 --> 00:16:10,376
seemed made up to him at times.
334
00:16:10,406 --> 00:16:15,916
And so being able to get that buy-in
from him and others it, yeah, it helped.
335
00:16:15,946 --> 00:16:20,526
But luckily at that point in my career a
couple years in I had already had a fair
336
00:16:20,526 --> 00:16:22,096
amount of buy-in from a lot of people.
337
00:16:22,106 --> 00:16:26,936
It's just adding to what crime
analysis can do and the value
338
00:16:26,936 --> 00:16:29,006
of it and how it as- works out.
339
00:16:29,226 --> 00:16:30,146
And Tempe was great.
340
00:16:30,166 --> 00:16:33,936
Trying to convince people h- to use
the analysts in Tempe was not an issue.
341
00:16:34,166 --> 00:16:34,396
No.
342
00:16:34,406 --> 00:16:36,866
That, that was really a
fantastic place to be.
343
00:16:36,866 --> 00:16:41,196
So it just, just anything to elevate
the field, is a win in my book.
344
00:16:41,316 --> 00:16:41,576
Yeah.
345
00:16:41,836 --> 00:16:45,406
Now was he always in the same
location, or how did how did you
346
00:16:45,436 --> 00:16:47,396
nail down that particular location?
347
00:16:47,566 --> 00:16:50,456
Yeah, he was basically in
the same two-block location.
348
00:16:50,456 --> 00:16:50,556
Okay.
349
00:16:50,576 --> 00:16:50,906
Yeah.
350
00:16:51,036 --> 00:16:51,396
Yeah.
351
00:16:51,666 --> 00:16:52,356
So you said he was
sporadic … so once you kinda
352
00:16:52,356 --> 00:16:53,066
sporadic.
353
00:16:53,066 --> 00:16:56,356
He went a little fa- farther south
at one point but then came back.
354
00:16:56,626 --> 00:16:59,708
And so- Yeah, it was just very sporadic
355
00:16:59,838 --> 00:17:00,118
All right.
356
00:17:00,158 --> 00:17:01,068
Very good, Matt.
357
00:17:01,148 --> 00:17:07,988
So then a- after Tempe, you decide
to go back to DC f- for a stint?
358
00:17:08,558 --> 00:17:09,158
Yeah.
359
00:17:09,208 --> 00:17:11,578
So it's g- it's kinda
funny how life works.
360
00:17:11,628 --> 00:17:14,308
Right out of college, like I
said, and I moved to the DC area.
361
00:17:14,988 --> 00:17:20,148
And DC was where, that, that was home
to me because that's where I lived.
362
00:17:20,148 --> 00:17:24,308
I did an internship when I was in, in, in
college, and that's what I was used to.
363
00:17:24,308 --> 00:17:27,398
So moving out to the desert
and to Arizona was, scary.
364
00:17:27,398 --> 00:17:31,128
And so my… And I said I'm gonna start
my career because I just wasn't breaking
365
00:17:31,128 --> 00:17:33,698
through what I wanted to in the DC area.
366
00:17:34,178 --> 00:17:38,598
And so my intentions were always
to go back to DC, but I didn't
367
00:17:38,618 --> 00:17:41,288
realize how difficult that was
going to be from a personal
368
00:17:41,288 --> 00:17:43,728
standpoint because I loved Arizona.
369
00:17:43,928 --> 00:17:48,948
But in the back of my head I thought,
"What else do I wanna do in my career?" I
370
00:17:48,958 --> 00:17:51,058
had been at Tempe for almost five years.
371
00:17:51,138 --> 00:17:55,638
I loved what I was doing and I loved the
organization and the people But I wanted
372
00:17:55,638 --> 00:17:57,438
to see where else this career could take.
373
00:17:57,448 --> 00:17:59,338
And or where the career could take me.
374
00:17:59,338 --> 00:18:02,898
And I saw a job posting come out
through, I think through IACEA forums
375
00:18:02,898 --> 00:18:07,428
or something about a job with LexisNexis
working on some government contracts.
376
00:18:07,428 --> 00:18:10,758
And thought, "Hey," that, "I wonder
what that's all about." So I applied
377
00:18:10,758 --> 00:18:12,608
just to kinda see what could be next.
378
00:18:12,998 --> 00:18:14,408
And so I went back to DC.
379
00:18:14,448 --> 00:18:19,568
I worked on that contract for a couple
of years learned a lot, working for
380
00:18:19,648 --> 00:18:24,238
the DOD, you know, a contractor for
the DOD, doing that kind of work.
381
00:18:24,238 --> 00:18:28,778
And so then, when that, the natural
time came from, to leave that job,
382
00:18:28,778 --> 00:18:30,378
I went and did some other things.
383
00:18:30,378 --> 00:18:33,768
I thought maybe at a time I wanted
to be more like a data scientist.
384
00:18:33,778 --> 00:18:36,558
And so I went, worked on another contract.
385
00:18:36,558 --> 00:18:39,528
And I like to tell people this 'cause
it was the best title I've ever had.
386
00:18:39,548 --> 00:18:43,358
It was senior geospatial data
scientist at one company.
387
00:18:43,708 --> 00:18:46,398
N- no idea what that actually
means, but- Sounds impressive
388
00:18:46,398 --> 00:18:47,348
I just… yeah.
389
00:18:47,348 --> 00:18:50,748
I just like telling people, and I like
writing it out and people just laugh.
390
00:18:50,748 --> 00:18:53,188
And it's just, titles don't
mean anything to me, but it
391
00:18:53,188 --> 00:18:54,638
was just a funny one to have.
392
00:18:55,188 --> 00:18:59,918
And so I did that for a couple years
and then, I s- I realized I really, I
393
00:18:59,918 --> 00:19:05,288
missed law enforcement, I missed Arizona,
and so it was time to figure out is
394
00:19:05,288 --> 00:19:11,418
there a path back to Arizona, and is
there a path to local law enforcement?
395
00:19:11,428 --> 00:19:14,558
And so the decision was made,
I'm mov- I'm gonna move back.
396
00:19:14,848 --> 00:19:19,248
No job in place, and when I got to
looking, it just so happened that
397
00:19:19,408 --> 00:19:23,908
literally that day, Chandler Police
Department posted a supervisor
398
00:19:23,908 --> 00:19:27,458
position online, and I was like
let me throw my hat in the ring
399
00:19:27,828 --> 00:19:29,528
and see what happens after that."
400
00:19:29,528 --> 00:19:31,588
I, there's no guarantees,
but it was something.
401
00:19:31,588 --> 00:19:33,768
It was, maybe it was a sign
it was time to come back.
402
00:19:33,808 --> 00:19:34,348
I don't know.
403
00:19:34,898 --> 00:19:37,818
But I applied and ended
up with that position.
404
00:19:38,258 --> 00:19:43,998
That is interesting, and that is so
nerve-wracking in itself that… 'Cause
405
00:19:44,008 --> 00:19:48,628
my advice to anybody is you never quit
a job until you have another job, right?
406
00:19:48,748 --> 00:19:52,688
But I hear people say "Hey, I can't work
here another day," or, "I'm leaving.
407
00:19:52,988 --> 00:19:58,338
I'm done, and then I'll just see where
the road takes me." And so but that to
408
00:19:58,338 --> 00:20:03,498
me- … is very nerve-wracking … But to
what you just said, it worked out for you.
409
00:20:03,658 --> 00:20:04,088
Yeah.
410
00:20:04,108 --> 00:20:07,138
So it was an opportunity,
and I am very much like that.
411
00:20:07,178 --> 00:20:11,528
I'll be honest but for once in my life
I was g- I wanted to bet on myself.
412
00:20:11,538 --> 00:20:11,568
Okay.
413
00:20:11,718 --> 00:20:16,068
And I was like, "I'll make this happen."
And before I moved, I had the job.
414
00:20:16,068 --> 00:20:17,458
So there was a little bit of buffer.
415
00:20:17,458 --> 00:20:17,508
All right, okay.
416
00:20:17,508 --> 00:20:21,148
I could have always reversed course,
I w- I was getting to that time of do
417
00:20:21,148 --> 00:20:25,648
you renew the lease in your apartment
and a- all that, and I decided n- no.
418
00:20:26,110 --> 00:20:26,850
I'm not gonna do it.
419
00:20:26,850 --> 00:20:30,540
I'm just gonna bet on myself and see
what happens, and hope for the best.
420
00:20:31,300 --> 00:20:31,650
Yeah.
421
00:20:31,830 --> 00:20:34,070
So but you're coming in, as
you mentioned, as a supervisor.
422
00:20:34,120 --> 00:20:39,280
So now you- your first act, you're
coming in to learn the analyst role.
423
00:20:39,400 --> 00:20:44,550
Go out back to DC, learn some contracting,
go- go outside of law enforcement.
424
00:20:44,580 --> 00:20:48,130
Now you're coming back in to
this third act or this additional
425
00:20:48,160 --> 00:20:52,250
act, if you will, and now you're
coming in as, as a supervisor.
426
00:20:52,250 --> 00:20:53,510
So talk about that perspective.
427
00:20:53,750 --> 00:20:54,180
Yeah.
428
00:20:54,210 --> 00:21:00,580
So I have learned so much about
being a supervisor, being a
429
00:21:00,580 --> 00:21:02,420
leader, what that actually entails.
430
00:21:02,750 --> 00:21:06,360
I probably owe some
bosses some apologies for-
431
00:21:06,420 --> 00:21:09,490
some of the, the grief I've
given them over the years.
432
00:21:09,770 --> 00:21:10,920
It is difficult.
433
00:21:11,020 --> 00:21:16,050
And it's difficult I think, for reasons
that, that people wouldn't assume.
434
00:21:16,140 --> 00:21:20,790
And, it's understanding that you
are the one shaping the culture.
435
00:21:20,790 --> 00:21:25,920
You are the one that is trying to give
the direction and get people to where
436
00:21:25,920 --> 00:21:29,900
they wanna be in their career, and
how do you get the, get people there.
437
00:21:30,400 --> 00:21:32,790
And it's just a whole new
way of doing business.
438
00:21:32,980 --> 00:21:33,000
Yeah.
439
00:21:33,130 --> 00:21:35,600
And you're not the person
doing the work anymore.
440
00:21:35,610 --> 00:21:39,150
And I think, a lot of times, I- and
I've seen this in my career, somebody
441
00:21:39,150 --> 00:21:43,580
went from being an analyst on a Friday,
to Monday they're the supervisor, and
442
00:21:43,590 --> 00:21:45,570
how do you make that, that division?
443
00:21:45,590 --> 00:21:48,540
And so it just, it's a
whole lot that goes into it.
444
00:21:48,540 --> 00:21:51,750
And I'll tell you, I was pretty naive
when I first walked in the door of
445
00:21:51,750 --> 00:21:55,270
h- I know how to act and I know how
to deal with, and speak with people,
446
00:21:55,580 --> 00:21:56,760
but there was so much I didn't know.
447
00:21:56,760 --> 00:21:58,440
There's still so much I don't know now.
448
00:21:58,530 --> 00:21:58,550
Yeah.
449
00:21:58,610 --> 00:22:01,730
And so it's just, it was eye-opening
and it was an experience.
450
00:22:02,100 --> 00:22:02,370
Yeah.
451
00:22:02,970 --> 00:22:03,950
So hindsight's 20/20.
452
00:22:03,950 --> 00:22:09,090
You're looking back now, but as you
look back and you understand where you
453
00:22:09,090 --> 00:22:13,240
were what were some of the - things as
a leader that maybe you underestimated?
454
00:22:14,370 --> 00:22:14,950
Everything.
455
00:22:16,870 --> 00:22:18,300
No, so different things.
456
00:22:18,370 --> 00:22:23,360
Like in my career, I maybe had four evals.
457
00:22:23,360 --> 00:22:26,040
And I think I'm being
generous, like actual evals.
458
00:22:26,230 --> 00:22:27,330
And I never needed that.
459
00:22:27,390 --> 00:22:31,760
I never thought to myself like, "Hey,
this is something that's important."
460
00:22:31,760 --> 00:22:35,290
I've always, I always had the thought of
I'll know if I'm doing something wrong.
461
00:22:35,290 --> 00:22:36,650
I know if I'm doing well.
462
00:22:36,780 --> 00:22:41,370
And so like even to that point of like
documenting the good that people are
463
00:22:41,370 --> 00:22:46,060
doing and setting the goals for them,
that was something I I underestimated
464
00:22:46,060 --> 00:22:49,530
because people put a lot of s- at
stake in that, especially when you
465
00:22:49,530 --> 00:22:52,790
work in an organization that year
in, year out, they're doing the
466
00:22:52,800 --> 00:22:56,480
evals and it's important to them
and it's important to their growth.
467
00:22:56,520 --> 00:22:58,180
And I had never thought that way.
468
00:22:58,180 --> 00:23:02,330
I guess I had a, a… And I, not
I guess, I know I had a black and
469
00:23:02,330 --> 00:23:03,750
white way of looking at things.
470
00:23:04,160 --> 00:23:07,370
And taking, coming into that and
then, and understanding, okay,
471
00:23:07,370 --> 00:23:11,678
you gotta put the time, you gotta
put the effort into Everything.
472
00:23:11,808 --> 00:23:13,388
That was something I underestimated.
473
00:23:13,468 --> 00:23:16,228
And then, like I just said,
life was black and white to me.
474
00:23:16,418 --> 00:23:20,388
But understanding that not everybody
is the same, and obviously I know
475
00:23:20,388 --> 00:23:23,688
that, but, in a work setting, you
kind of figure work is work, or
476
00:23:23,688 --> 00:23:24,828
that's how I always assumed it.
477
00:23:25,178 --> 00:23:27,048
You don't know what's
going on in people's lives.
478
00:23:27,048 --> 00:23:28,718
You don't know what their motivations are.
479
00:23:28,748 --> 00:23:33,328
You don't know how to communicate because
not everyone communicates the same way.
480
00:23:33,358 --> 00:23:37,698
And really in the early days
of that role is how do I adapt?
481
00:23:37,698 --> 00:23:42,678
How do I overcome some of these challenges
that I didn't realize that were such a
482
00:23:42,678 --> 00:23:45,758
big deal, in order for me to be effective?
483
00:23:45,818 --> 00:23:49,658
And you step in it a little bit
when you don't realize like,
484
00:23:49,688 --> 00:23:51,578
oh, it's not just that simple.
485
00:23:52,128 --> 00:23:56,048
And yeah, it just… I will say
everything I underestimated.
486
00:23:56,078 --> 00:24:00,668
I liked being a leader in organizations,
and I liked being a mentor, and that's,
487
00:24:00,778 --> 00:24:04,858
what got me into being a supervisor
when I looked back of like, when
488
00:24:04,858 --> 00:24:06,118
I was like okay, this job's open.
489
00:24:06,118 --> 00:24:08,968
Do I really wanna do it?" Because
you gotta ask yourself that question.
490
00:24:09,308 --> 00:24:12,448
And I've always fallen into that
mentorship and leadership role
491
00:24:12,488 --> 00:24:16,658
unofficially in, in, in my profession,
or throughout my career, but it's
492
00:24:16,658 --> 00:24:18,808
different when that's actually your job.
493
00:24:20,008 --> 00:24:22,678
You can't walk away from
the hard stuff anymore,
494
00:24:23,078 --> 00:24:30,258
I do feel that delegating, while it
shouldn't be difficult, can be difficult.
495
00:24:30,578 --> 00:24:35,818
I think especially from those that
are analysts that become supervisors
496
00:24:36,058 --> 00:24:41,178
because a- as an analyst, whatever the
task is, you probably know that you
497
00:24:41,178 --> 00:24:47,378
could do the task- … no problem, get
it done, and it's done very quickly.
498
00:24:47,578 --> 00:24:54,868
But as a leader, you the, the saying tide
should lift all ships type of mentality
499
00:24:54,888 --> 00:25:00,068
that you do want , the analysts that
you are supervising to learn and grow.
500
00:25:00,188 --> 00:25:00,788
Yeah.
501
00:25:01,178 --> 00:25:02,488
Yeah, 100%.
502
00:25:02,538 --> 00:25:07,698
That, that is the difficult thing and,
watching people do things a different
503
00:25:07,698 --> 00:25:10,188
way than what I'm used to- is tough.
504
00:25:10,298 --> 00:25:14,858
And but it's also valuable because
then you learn different perspectives.
505
00:25:14,958 --> 00:25:19,698
And I think one of the things that I
learned throughout this, this journey
506
00:25:19,748 --> 00:25:24,518
of being a supervisor is that I'm
not the, I'm not that doer anymore.
507
00:25:24,518 --> 00:25:26,008
I'm the doer of different things.
508
00:25:26,108 --> 00:25:32,238
And so it's how do you stay up on the
field of crime analysis but understand
509
00:25:32,298 --> 00:25:36,468
your role is, making sure that you're
building the right culture, making
510
00:25:36,468 --> 00:25:41,298
sure that products are going out
correctly, dealing with w- the needs
511
00:25:41,308 --> 00:25:45,308
of command staff of things that you're
not gonna send to your staff because,
512
00:25:45,318 --> 00:25:48,648
you can you're gonna take care of
it and it's not case related or-
513
00:25:48,708 --> 00:25:50,008
Analysis r- related.
514
00:25:50,008 --> 00:25:54,058
A- and I think that's kinda how you have
to think about it is I… 'Cause I hear
515
00:25:54,058 --> 00:25:57,678
people, they're like, "Oh, my supervisor
doesn't know how to do this work anymore."
516
00:25:58,038 --> 00:26:01,838
And it's like I bet you they can do
the core function of your jobs, but c-
517
00:26:01,868 --> 00:26:05,408
can they do the, the finessing of, you
know, can they get deep into the weeds?
518
00:26:05,468 --> 00:26:07,458
No, because that's not their role anymore.
519
00:26:07,458 --> 00:26:08,608
Their role is something different.
520
00:26:08,998 --> 00:26:13,228
And I think that, when you start
having that, that shift, then the
521
00:26:13,228 --> 00:26:16,158
delegation gets a little bit easier.
522
00:26:16,248 --> 00:26:20,628
And what was said to me in a course
that I took was, "You manage things
523
00:26:20,628 --> 00:26:25,588
and you lead people." And that really
helped with my thought process of okay,
524
00:26:25,588 --> 00:26:29,538
so my goal here is to lead people to
where they wanna get in their life and
525
00:26:29,538 --> 00:26:32,028
their career and in this department.
526
00:26:32,178 --> 00:26:36,258
And then the thing, the stuff, all the
other stuff that's just managerial, right?
527
00:26:36,298 --> 00:26:36,308
Yeah.
528
00:26:36,308 --> 00:26:38,878
So I think all those things
kinda help, but it is tough.
529
00:26:38,978 --> 00:26:43,458
It is tough sitting back and just
letting people do the work, especially
530
00:26:43,598 --> 00:26:46,628
when you just wanna do it yourself
'cause it's interesting, it's good work.
531
00:26:52,213 --> 00:26:52,293
Hi everyone.
532
00:26:52,293 --> 00:26:54,103
My name's Zoe Chenyee-Hind.
533
00:26:54,113 --> 00:26:56,563
I'm a senior intelligence
analyst from Australia.
534
00:26:57,013 --> 00:27:01,403
My public service announcement is that
everyone needs to stop acting like it's
535
00:27:01,403 --> 00:27:05,813
their first day on planet Earth when
they're lining up for TSA at an airport.
536
00:27:06,123 --> 00:27:08,663
You know you've gotta take
stuff out of your bag.
537
00:27:08,873 --> 00:27:11,223
You know you probably have
to take your shoes off.
538
00:27:11,453 --> 00:27:15,263
Please stop acting surprised when the
man asks you to put your bag on the
539
00:27:15,273 --> 00:27:18,693
carryon, because the rest of us are
standing here trying to get to our
540
00:27:18,693 --> 00:27:21,683
flight, and it is incredibly frustrating.
541
00:27:22,043 --> 00:27:22,653
Thank you.
542
00:27:24,183 --> 00:27:24,553
Hi.
543
00:27:24,753 --> 00:27:29,813
I'm Svetlana Gubina, business analyst from
Oakland Police Department, and my advice,
544
00:27:30,623 --> 00:27:34,103
don't afraid to discover something new.
545
00:27:34,133 --> 00:27:41,183
Just try do some small steps, find the
people who can support you, and it will
546
00:27:41,183 --> 00:27:47,633
help you in the regular life, in your
future job, and you will be surprised
547
00:27:47,733 --> 00:27:50,323
how more doors will open to you.
548
00:27:51,773 --> 00:27:56,483
I'm Erica Logan, and my public service
announcement is if you are in the
549
00:27:56,483 --> 00:28:02,583
left lane and not passing anyone,
move over, 'cause you're holding
550
00:28:02,583 --> 00:28:04,243
up progress for the rest of us
551
00:28:09,759 --> 00:28:18,349
I think another aspect of the supervisory
position is now you're reporting to your
552
00:28:18,349 --> 00:28:25,259
supervisors in meetings, and you have to
talk about work that you didn't do, right?
553
00:28:25,269 --> 00:28:25,289
Yeah.
554
00:28:25,409 --> 00:28:30,299
And you have to answer questions
about the products that you didn't do.
555
00:28:30,469 --> 00:28:35,149
And so if they're, if the analyst
did it a different way or a new way
556
00:28:35,149 --> 00:28:36,669
or whatever it is, or you didn't…
557
00:28:36,829 --> 00:28:41,169
Obviously you weren't there at
every turn to make sure how the
558
00:28:41,339 --> 00:28:44,919
cake was made- … but yet you're
supposed to be able to answer all
559
00:28:44,929 --> 00:28:46,709
these questions about the recipe.
560
00:28:46,849 --> 00:28:47,459
That's a little-
561
00:28:47,459 --> 00:28:47,699
Yeah
562
00:28:47,699 --> 00:28:48,459
…
nerve-wracking
563
00:28:49,117 --> 00:28:49,797
It is.
564
00:28:49,917 --> 00:28:51,177
And so I did my best.
565
00:28:51,177 --> 00:28:54,457
I had a, I had, when I was in Chandler,
I had a team of six, and I did my
566
00:28:54,457 --> 00:28:58,767
best to know about the big cases, the
big things that they were working on.
567
00:28:59,237 --> 00:29:03,507
And I'd ask questions, and my team was
always willing to share with me, what they
568
00:29:03,507 --> 00:29:08,207
were working on, how they did it, allow me
to ask questions without being offended.
569
00:29:08,257 --> 00:29:12,097
Because not everybody takes questions
and feedback in a positive way.
570
00:29:12,137 --> 00:29:17,027
But I will say that team did wonderful
in those aspects because they wanted
571
00:29:17,057 --> 00:29:20,737
to learn, they wanted to grow and
they wanted to show their boss that
572
00:29:20,747 --> 00:29:22,037
they know what they're talking about.
573
00:29:22,127 --> 00:29:23,477
, And I appreciated that.
574
00:29:23,777 --> 00:29:27,877
But yeah, it i- it is difficult,
being asked a very nuanced question,
575
00:29:27,927 --> 00:29:29,797
and as an analyst, I could answer it.
576
00:29:29,977 --> 00:29:32,507
As a supervisor, I have my CliffsNotes.
577
00:29:33,407 --> 00:29:33,427
Yeah.
578
00:29:33,437 --> 00:29:36,547
So there's a lot of li- let me find
out, let me get back to you on it.
579
00:29:36,837 --> 00:29:39,517
But yeah, you need to know the
big stuff that's going on and
580
00:29:39,517 --> 00:29:41,077
know some details about it.
581
00:29:41,347 --> 00:29:46,147
One of the things that I was required
to do was provide a weekly summary
582
00:29:46,177 --> 00:29:47,897
of what did your team work on.
583
00:29:48,327 --> 00:29:53,907
And so oftentimes I would type up, or
I'd send messages, to, to the team and
584
00:29:53,907 --> 00:29:56,897
be like, "Hey, here's what I'm tracking.
Here's your big stuff for the week."
585
00:29:56,907 --> 00:30:01,257
Because we weren't counting like, oh, I
did 12 criminal histories, and I did this.
586
00:30:01,257 --> 00:30:02,627
I… No, it was the big cases.
587
00:30:02,647 --> 00:30:04,827
What was the big things you
worked on and big meetings you
588
00:30:04,827 --> 00:30:06,527
went to and stuff like that.
589
00:30:06,537 --> 00:30:10,097
And I would type up, "Hey, here's
what I've got. Did I miss anything?"
590
00:30:10,437 --> 00:30:13,677
Because I think it's important for them
to know that I am paying attention.
591
00:30:13,677 --> 00:30:17,227
I do know what's going on in their world,
and I'm not just sitting at my desk,
592
00:30:17,467 --> 00:30:18,997
playing Minecraft or whatever all day.
593
00:30:20,467 --> 00:30:22,947
And so that's kinda how I
kinda went through things.
594
00:30:22,987 --> 00:30:26,717
And I made sure, probably to an
annoyance at times to people,
595
00:30:26,727 --> 00:30:27,847
I checked in with people.
596
00:30:27,887 --> 00:30:31,807
I wanted to know what they were going
on or what was going on, and I wanted
597
00:30:31,807 --> 00:30:35,055
them to come and talk to me about-
"Hey, I got this case going on.
598
00:30:35,055 --> 00:30:37,505
I don't need anything, I'm just
telling you." And so that, that
599
00:30:37,505 --> 00:30:40,605
was part of the culture that I
tried to create with my team.
600
00:30:40,895 --> 00:30:41,115
Yeah.
601
00:30:41,385 --> 00:30:47,905
You mentioned personalities, and
I'm curious to know when to step in,
602
00:30:47,915 --> 00:30:52,775
when, how to deal with certain issues,
how to coach them up or how- Yeah
603
00:30:52,875 --> 00:30:54,355
There's nuance to, to that.
604
00:30:54,355 --> 00:30:57,805
And as you said, you might have came
into it black and white, you can't just
605
00:30:58,015 --> 00:30:59,605
paint everybody- … with a broad brush.
606
00:31:00,705 --> 00:31:05,125
Yeah and so I think it's important
to really know kind of your people.
607
00:31:05,325 --> 00:31:07,925
Different philosophies are
out there of, like, how deeply
608
00:31:07,925 --> 00:31:09,315
do you need to know people?
609
00:31:09,365 --> 00:31:13,525
And I like to believe that I knew the
major things going on with my people.
610
00:31:13,525 --> 00:31:15,805
I like to know how they
like to communicate.
611
00:31:16,155 --> 00:31:18,645
I will tell you I'm a, I'm
like an old-school person.
612
00:31:18,645 --> 00:31:20,465
I love communicating in person.
613
00:31:20,545 --> 00:31:24,095
Some people only wanna communicate
in text and Teams, and that's fine.
614
00:31:24,275 --> 00:31:27,615
But I think every situation
is a little bit different.
615
00:31:27,865 --> 00:31:32,285
But one of the things that I have
impressed upon people throughout
616
00:31:32,285 --> 00:31:35,535
my career, not just as a supervisor
and when I was an analyst and we had
617
00:31:35,555 --> 00:31:39,795
interns and volunteers- … is I'm
willing to jump in, I'm willing to help,
618
00:31:39,795 --> 00:31:46,513
I'm willing to give you guidance Try
something first because that helps you
619
00:31:46,763 --> 00:31:51,093
and it helps me just as much because
then you can explain to me, "Here is
620
00:31:51,093 --> 00:31:53,473
what I tried, this is where it failed."
621
00:31:53,503 --> 00:31:57,403
And I know there's a lot of sayings
out there about, I learn more from
622
00:31:57,403 --> 00:31:59,343
my failures than I do my successes.
623
00:31:59,343 --> 00:32:03,363
A- and that's true if you wanna think
about it and really digest stuff, and
624
00:32:03,363 --> 00:32:06,813
that's the type of person that I am, is
"Why didn't that work?" But so I w- I
625
00:32:06,813 --> 00:32:10,683
would… So how I work through that is,
okay, somebody would signal they need
626
00:32:10,683 --> 00:32:15,313
help, or I notice, hey, this request has
taken a little longer than normal, or it's
627
00:32:15,313 --> 00:32:17,383
outside of work I've given them before.
628
00:32:17,753 --> 00:32:21,173
And so checking in, be like I'm stuck
here." Okay, first words out of my
629
00:32:21,173 --> 00:32:25,493
mouth are what did you try?" And walk me
through that process so we can understand.
630
00:32:25,903 --> 00:32:29,833
And it wasn't to say, "Oh, you
did this wrong." No, it's, one,
631
00:32:30,043 --> 00:32:31,513
kudos for trying something.
632
00:32:31,513 --> 00:32:35,593
And I told my team, "I don't care if you
pulled up ArcGIS and you're trying to
633
00:32:35,863 --> 00:32:40,193
up- load a layer in, and you're like, 'I
don't remember what button to, to push.'"
634
00:32:40,723 --> 00:32:43,753
Okay, you opened the program,
and you knew to look around.
635
00:32:43,813 --> 00:32:45,123
I'm good w- I'm good with that.
636
00:32:45,133 --> 00:32:48,493
I'm good with you trying something
and telling me, Or 'cause a lot
637
00:32:48,493 --> 00:32:51,003
of times you just gotta fill in
that little gap, and they're like,
638
00:32:51,063 --> 00:32:54,743
"Okay, I got it from here." And so
I tried to do that the best I could.
639
00:32:55,123 --> 00:32:59,523
But at the same time, there's other
people that wanted to, do a product.
640
00:32:59,523 --> 00:33:02,333
They w- they're like, "Let me do the
whole product, and then I want you to
641
00:33:02,333 --> 00:33:06,883
critique it." And you can use whatever
word you want, but I would like to believe
642
00:33:06,883 --> 00:33:09,293
that it's feedback productive feedback.
643
00:33:09,343 --> 00:33:12,223
And so okay, cool, we'll do it that
way and, talk with some people.
644
00:33:12,223 --> 00:33:14,966
They're like that's just wasting
time." It's their process.
645
00:33:15,136 --> 00:33:16,516
It's- … not my process.
646
00:33:16,516 --> 00:33:17,286
It's their process.
647
00:33:17,286 --> 00:33:19,036
How are they gonna learn and grow?
648
00:33:19,436 --> 00:33:22,996
I can't stop… I don't wanna stop
somebody if they're in a flow of "Hey,
649
00:33:22,996 --> 00:33:25,096
here's what I think." Type of deal.
650
00:33:25,136 --> 00:33:29,246
And each, each person you gotta, you
have to learn how to communicate,
651
00:33:29,246 --> 00:33:30,686
you have to learn what they like.
652
00:33:30,736 --> 00:33:34,006
And then unfortunately sometimes as a
supervisor you just have to step in and
653
00:33:34,006 --> 00:33:35,926
be like, "Nope, nope, that is wrong.
654
00:33:35,926 --> 00:33:38,486
This is…" Not, or not necessarily
wrong, but, "Hey, you're going
655
00:33:38,486 --> 00:33:39,726
down the right, wrong path.
656
00:33:39,766 --> 00:33:40,876
This is time sensitive.
657
00:33:40,876 --> 00:33:45,306
We gotta change paths and here's why." But
I have found that most people are pretty
658
00:33:45,336 --> 00:33:47,126
open to hearing different philosophies.
659
00:33:47,346 --> 00:33:50,696
And the other thing I learned in my
career is just 'cause you did it different
660
00:33:50,696 --> 00:33:53,046
than me doesn't mean that it's wrong.
661
00:33:53,126 --> 00:33:53,856
That one's tough.
662
00:33:53,876 --> 00:33:57,356
I think most analysts will tell you that
one's tough to be like that's not my
663
00:33:57,356 --> 00:34:01,336
cup of tea." But talk to your people,
understand where they're coming from,
664
00:34:01,396 --> 00:34:03,126
and give them another perspective.
665
00:34:03,226 --> 00:34:07,186
If it's not wrong, then don't make
them do it your way, but give them
666
00:34:07,186 --> 00:34:11,426
that other perspective or that,
"Hey, consider this next time.
667
00:34:11,496 --> 00:34:12,106
Think about it.
668
00:34:12,116 --> 00:34:15,076
We'll take another step
in that thought process.
669
00:34:15,596 --> 00:34:17,836
I'm not telling you to change
anything, but just think about
670
00:34:17,836 --> 00:34:22,246
that." And, and I think the, all
those combination of things works.
671
00:34:22,396 --> 00:34:24,206
You just gotta figure
out when to deploy them.
672
00:34:24,856 --> 00:34:24,876
Yeah.
673
00:34:24,906 --> 00:34:25,606
And it's tough,
674
00:34:25,686 --> 00:34:26,006
yeah.
675
00:34:26,526 --> 00:34:31,896
Y- you've hit on it a little bit,
but how can supervisor- better
676
00:34:31,926 --> 00:34:33,046
advocate for their analysts?
677
00:34:33,966 --> 00:34:39,416
So I think the number one thing, it, to
understand is as a supervisor, if you
678
00:34:39,416 --> 00:34:42,656
don't have your team, if you don't have
your analysts, it's n- you got nothing.
679
00:34:42,826 --> 00:34:48,286
And so understanding that they get
the praise, they get the kudos.
680
00:34:48,306 --> 00:34:51,346
When I'm sitting in the meeting with
the command staff, I didn't… you, we
681
00:34:51,346 --> 00:34:54,986
talked about it I'm answering on products
I didn't do and cases I didn't work.
682
00:34:55,126 --> 00:34:59,136
Let them know, "Hey, so and so
worked on this, Jason did a great
683
00:34:59,136 --> 00:35:02,676
job on this, th- this product,"
and put their names in there.
684
00:35:02,686 --> 00:35:06,166
When you can, bring them into the
meetings, I think that was one of
685
00:35:06,166 --> 00:35:09,546
the things I really tried my career
is bringing the right people into
686
00:35:09,736 --> 00:35:13,296
to meetings, why do I need to be
there and hear that information?
687
00:35:13,296 --> 00:35:17,116
Yeah, I need to know it 'cause I need to
help game plan, I need to help doing those
688
00:35:17,116 --> 00:35:20,546
things, but I'm not the one necessarily
doing that work, so bring in the analysts.
689
00:35:20,546 --> 00:35:22,676
Make sure that they've
got a seat at the table.
690
00:35:23,196 --> 00:35:27,096
And I feel praise, being able
to jump in, in, in those right
691
00:35:27,096 --> 00:35:28,896
opportunities, and then understand.
692
00:35:28,946 --> 00:35:32,126
My menta- mentality was I
gotta get them to training.
693
00:35:32,176 --> 00:35:36,526
Yeah, I need training on s- on things
too, but they come first, and you gotta
694
00:35:36,526 --> 00:35:41,306
put your team and the analysts before
yourself because that is what's important.
695
00:35:41,306 --> 00:35:44,656
If you don't have a, a, a team, if
you don't have that culture, if you
696
00:35:44,656 --> 00:35:48,376
don't have any of that in place, then
you… Then as a supervisor, as a
697
00:35:48,376 --> 00:35:50,256
leader, you be- you become irrelevant.
698
00:35:50,576 --> 00:35:55,086
And so I think, making sure that
you're putting all of those intentions
699
00:35:55,086 --> 00:35:59,146
in the forefront and letting people
know and the analysts know that
700
00:35:59,146 --> 00:36:03,266
they're doing a good job- I think
those are some, some ways to do it.
701
00:36:03,316 --> 00:36:07,406
And I'll tell you one thing that we did in
Chandler, and this was great, and my team
702
00:36:07,406 --> 00:36:12,606
kinda got annoyed, I think, with me giving
them kudos is we took a beat about a year
703
00:36:12,636 --> 00:36:14,806
and we took a step back when I came in-
704
00:36:15,036 --> 00:36:16,626
…
On rolling ourselves out.
705
00:36:16,626 --> 00:36:20,146
We had to … We were working
on some things as a unit, and
706
00:36:20,316 --> 00:36:21,766
we decided, you know what?
707
00:36:22,056 --> 00:36:23,266
We're in a really good place.
708
00:36:23,316 --> 00:36:24,326
We did some training.
709
00:36:24,326 --> 00:36:26,936
We kinda got, to where we wanted to be.
710
00:36:26,996 --> 00:36:30,236
We did a mission and a vision
statement, all of that kinda stuff.
711
00:36:30,800 --> 00:36:34,600
And then we went to every single
briefing patrol and detective
712
00:36:34,610 --> 00:36:36,200
unit, and I s- we set these up.
713
00:36:36,530 --> 00:36:40,200
And we went and presented who are we,
what can we do, how can we help you?
714
00:36:40,710 --> 00:36:47,840
And I will tell you that in one of the,
the emails that I read before I left was
715
00:36:48,030 --> 00:36:51,760
somebody, one of the analysts said, "I
have never been this busy in my entire
716
00:36:51,760 --> 00:36:56,480
career." And I think doing things like
that and putting people in front of each
717
00:36:56,480 --> 00:37:00,830
other and letting them have their voice,
'cause I kicked off the presentation.
718
00:37:00,890 --> 00:37:02,390
We're talking this is 15 minutes.
719
00:37:02,400 --> 00:37:05,580
Some of them went 40 minutes 'cause
they were asking so many questions.
720
00:37:05,580 --> 00:37:08,670
But for the most part- Sure … they were
15-minute briefings about who we are.
721
00:37:09,040 --> 00:37:11,590
But the analysts were the
ones driving the point home.
722
00:37:11,780 --> 00:37:15,010
I was just there to smile and be
happy with my team and be impressed
723
00:37:15,010 --> 00:37:19,510
with them on how they were presenting
themselves, the career, and the unit.
724
00:37:19,560 --> 00:37:22,630
All of that stuff, I think
it's a combination of things.
725
00:37:22,670 --> 00:37:26,650
But, making sure that you're taking the
time as a leader to bump up your teams
726
00:37:26,650 --> 00:37:30,750
and the analysts and let them know what
they need and how we need to get there.
727
00:37:30,780 --> 00:37:34,200
It may not be immediate, but build out
those three-year and five-year plans
728
00:37:34,200 --> 00:37:36,520
of training and where we're going.
729
00:37:36,640 --> 00:37:40,270
I think it's important for command
staff and bosses to hear it.
730
00:37:40,430 --> 00:37:45,370
I guess through your experience
as a supervisor, do you feel that
731
00:37:45,370 --> 00:37:51,290
you're able to differentiate between
a good analyst and a great analyst?
732
00:37:53,150 --> 00:37:53,650
I don't know.
733
00:37:53,680 --> 00:37:58,510
I don't know if that necessarily came
from being a supervisor, but I will
734
00:37:58,510 --> 00:38:02,950
tell you the people that find the most
success, I think, in this career is,
735
00:38:02,980 --> 00:38:07,550
are the ones that are worried less about
their personal praise and more about
736
00:38:07,550 --> 00:38:13,280
the greater good of their department,
their unit, and things of that matter.
737
00:38:13,400 --> 00:38:17,970
And then one other really
specific trait is be curious.
738
00:38:18,150 --> 00:38:22,540
The analyst that is curious, the analyst
that's always willing to learn, and I
739
00:38:22,550 --> 00:38:27,230
think those go hand-in-hand, are the
ones that generally thrive in, in this.
740
00:38:27,250 --> 00:38:31,580
And one of the great things is you can
always, if you're not the curious person,
741
00:38:31,580 --> 00:38:33,360
you can always become a curious person.
742
00:38:33,360 --> 00:38:38,530
And I think what happen sometimes is an
analyst is doing great work and, they've
743
00:38:38,530 --> 00:38:42,790
gotten some nice praise from whoever in
the department, and they're like, "Oh,
744
00:38:42,840 --> 00:38:47,300
hey. Why am I not getting that praise? I'm
doing good work too." And then they become
745
00:38:47,310 --> 00:38:52,210
inquisitive in a different way to get to
the same spot And I th- I think it's…
746
00:38:52,410 --> 00:38:54,260
I think that is what across the board.
747
00:38:54,260 --> 00:38:57,640
I wouldn't say that I could look at
an analyst or interview an analyst
748
00:38:57,640 --> 00:39:00,190
and be like, "They're gonna be
great," but I think that there's
749
00:39:00,190 --> 00:39:02,230
traits that you can pick up on.
750
00:39:02,480 --> 00:39:06,100
And I think, being able to ask
open-ended questions and getting
751
00:39:06,130 --> 00:39:10,890
people's thought process gives you a
good indication of who they might be.
752
00:39:10,930 --> 00:39:15,480
Now, the flip side of that is you could
just be a curious person and y- you
753
00:39:15,480 --> 00:39:18,760
don't, you don't make it as an analyst
and that's okay, 'cause I'm sure you
754
00:39:18,760 --> 00:39:21,010
got many other skills to fall back on.
755
00:39:21,010 --> 00:39:24,590
It's… That's kinda my perspective
on it though is, the analysts that are
756
00:39:24,590 --> 00:39:28,710
curious and wanna learn are the ones
that are gonna thrive in this profession.
757
00:39:29,140 --> 00:39:32,200
Do you have a go-to question
when you're interviewing?
758
00:39:33,170 --> 00:39:34,270
No I don't.
759
00:39:34,270 --> 00:39:35,700
I wish I said that I did.
760
00:39:36,280 --> 00:39:40,700
And I've asked different questions
throughout, for interns and for employees
761
00:39:41,240 --> 00:39:44,670
. Every time I think that I have one of
those questions, like somebody just
762
00:39:44,670 --> 00:39:48,874
throws me for an absolute loop, and I'm
just like, "Well-" That question did
763
00:39:48,884 --> 00:39:52,614
not land how I thought it was going to
land, or somebody thinks about it in a
764
00:39:52,614 --> 00:39:54,134
different way, which isn't a bad thing.
765
00:39:54,514 --> 00:39:58,634
But no, I, I like to look at the
totality of it, but it's tough because
766
00:39:58,634 --> 00:40:01,864
in, in interviews, a lot of places
are like, "You can't ask questions.
767
00:40:01,864 --> 00:40:05,364
You can't… everyone's gotta be
the exact same for everybody." And I
768
00:40:05,364 --> 00:40:09,184
think that's a good thing for a lot of
reasons, but I think it hurts from the
769
00:40:09,194 --> 00:40:15,024
hiring side of really getting to know
somebody and understand what their,
770
00:40:15,064 --> 00:40:16,764
the, what their thought process is.
771
00:40:16,774 --> 00:40:18,514
So no, I don't.
772
00:40:18,564 --> 00:40:21,184
If I did, I would share it with
the world and- … and tell
773
00:40:21,184 --> 00:40:22,774
everybody go ahead and use it.
774
00:40:23,164 --> 00:40:27,444
But there are questions that I do and
it came from my interview in Tempe,
775
00:40:27,444 --> 00:40:30,694
and I've been asked this question
almost every interview I've ever
776
00:40:30,694 --> 00:40:35,224
done in law enforcement, and that
is basically a question of, you're
777
00:40:35,244 --> 00:40:39,734
coming into a new department and it's,
police departments are built on trust.
778
00:40:39,734 --> 00:40:43,034
How are you going to gain the
trust of individuals here?
779
00:40:43,234 --> 00:40:46,304
And I will tell you, that's a
good question to use because
780
00:40:46,304 --> 00:40:48,734
people answer it very interesting.
781
00:40:49,034 --> 00:40:52,224
Some people have thought about the
question and know how to build a
782
00:40:52,224 --> 00:40:56,124
relationship, 'cause that's really the
question, is how are you going to build
783
00:40:56,124 --> 00:40:58,164
this relationship so people trust you?
784
00:40:58,344 --> 00:41:00,344
And some people don't know
how to answer that question.
785
00:41:00,524 --> 00:41:05,094
And I've had people interview and
tell me like I got the job, and so
786
00:41:05,094 --> 00:41:08,254
therefore they should trust me."
Legitimately have s- come out and said
787
00:41:08,434 --> 00:41:11,744
very similar, matter of fact, it's
like that's not quite how that works.
788
00:41:12,054 --> 00:41:16,864
And I know from experience and, and so
I had to build that up in, in my career
789
00:41:16,874 --> 00:41:19,814
i- as an analyst and as a supervisor.
790
00:41:19,964 --> 00:41:24,294
And, so what I did, just to kinda give you
some insight, when I, was in a department
791
00:41:24,294 --> 00:41:28,324
that I wasn't promoted in I was coming
from the outside, is I went and I set
792
00:41:28,324 --> 00:41:33,074
up meetings in my first two weeks that
I was there, and I just started meeting
793
00:41:33,074 --> 00:41:36,494
people like, "Hey, I'm this." I had a
s- little script, a couple sentences.
794
00:41:36,494 --> 00:41:39,904
"I would love to set up a time with you,
if you have time on this day or this day."
795
00:41:40,364 --> 00:41:43,954
And or, if I couldn't get ch- get them,
I'd pop onto their doorway and be like,
796
00:41:43,954 --> 00:41:47,614
"Hey, I'd love to talk to you at some
point." And, all of those things matter.
797
00:41:47,614 --> 00:41:50,434
And so just kinda think, I know you asked
about the interview question, but I'm
798
00:41:50,434 --> 00:41:53,694
just kinda giving some advice to people
on if you're new in a department and
799
00:41:53,694 --> 00:41:57,104
you're looking for how do you build that
credibility, it can be just as simple as
800
00:41:57,104 --> 00:42:01,904
that, is introduce yourself, get yourself
out there, and get people talking.
801
00:42:02,104 --> 00:42:05,844
Ask more questions, and have
somebody else talk more than you do.
802
00:42:05,954 --> 00:42:09,324
Hear what they have to say, because
they've got a lot to impart on you.
803
00:42:09,874 --> 00:42:14,824
Speaking of advice, for those that are
listening to this, and they're analysts,
804
00:42:14,824 --> 00:42:18,704
maybe looking at a supervisory role,
what advice would you have for them?
805
00:42:18,904 --> 00:42:19,134
Yeah.
806
00:42:19,144 --> 00:42:23,164
I think, I've been kinda kicking this
question around in my head, and I don't
807
00:42:23,184 --> 00:42:25,054
think it's anything earth-shattering.
808
00:42:25,074 --> 00:42:28,894
But I think really when it comes
to becoming a supervisor, I
809
00:42:28,914 --> 00:42:32,764
think be well-intentioned on why
you wanna become a supervisor.
810
00:42:32,824 --> 00:42:35,384
If you're doing it because
you want the title, okay.
811
00:42:35,944 --> 00:42:37,414
But I think about it from a whole.
812
00:42:37,474 --> 00:42:38,334
What is your goal?
813
00:42:38,334 --> 00:42:40,924
Is your goal to develop a culture?
814
00:42:40,964 --> 00:42:45,224
Is your team to con- Is your goal to,
continue on a culture that already exists?
815
00:42:45,244 --> 00:42:48,594
Is it to help people achieve
what they want in their career?
816
00:42:48,794 --> 00:42:51,714
I think that you need, kinda
need to think about those things,
817
00:42:51,714 --> 00:42:53,144
because that is really the…
818
00:42:53,274 --> 00:42:54,624
we can call it whatever we want.
819
00:42:54,624 --> 00:42:58,604
We can call it supervisor, we can call
it a manager, we can call it director,
820
00:42:58,774 --> 00:43:00,384
but you're there to lead people.
821
00:43:00,574 --> 00:43:04,904
And understand that is what you should
be thinking about, is, "Do I want to lead
822
00:43:04,974 --> 00:43:09,534
people and not just have the title and
think that, oh, I get to do less work?"
823
00:43:09,604 --> 00:43:11,014
You don't, I promise you.
824
00:43:11,064 --> 00:43:12,054
It's not less work.
825
00:43:12,094 --> 00:43:13,144
It's different work.
826
00:43:13,414 --> 00:43:14,414
It's not less work.
827
00:43:15,204 --> 00:43:17,254
And so just kinda think
about those things.
828
00:43:17,284 --> 00:43:21,024
And, and I'm not saying, "Oh, be,
don't go for a supervisor's job."
829
00:43:21,254 --> 00:43:21,534
No,
830
00:43:21,644 --> 00:43:25,244
just think about it, just think
about what it is to be a leader.
831
00:43:25,264 --> 00:43:28,834
Think about the good mentors that
you've had and what was their
832
00:43:28,854 --> 00:43:32,514
purpose, or people that you've run
a- co- come across in your career.
833
00:43:32,564 --> 00:43:34,894
Don't just make a flippant decision.
834
00:43:35,264 --> 00:43:35,924
Think about it.
835
00:43:36,014 --> 00:43:38,334
Think about what you could add to it some.
836
00:43:38,524 --> 00:43:41,654
Again, nothing earth-shattering
just my perspective on it.
837
00:43:41,802 --> 00:43:42,012
All right.
838
00:43:42,142 --> 00:43:44,362
What other advice do you
have for our listeners?
839
00:43:44,852 --> 00:43:47,302
Well, let me just say this for
the analysts that are trying to
840
00:43:47,302 --> 00:43:48,662
break into the field right now
841
00:43:48,922 --> 00:43:49,822
It's difficult.
842
00:43:49,872 --> 00:43:52,462
I tell my story about how I broke into it.
843
00:43:52,612 --> 00:43:54,722
That doesn't really happen anymore.
844
00:43:54,832 --> 00:43:57,762
Internships, without a
doubt, beyond valuable.
845
00:43:57,942 --> 00:44:00,012
And going to school and that,
you can get degrees in this now.
846
00:44:00,042 --> 00:44:01,412
That's outstanding.
847
00:44:01,802 --> 00:44:03,652
That's only gonna get you so far.
848
00:44:03,892 --> 00:44:05,842
Join your local organizations.
849
00:44:05,932 --> 00:44:07,952
Join, the global organizations.
850
00:44:07,962 --> 00:44:09,232
Get yourself involved.
851
00:44:09,262 --> 00:44:10,252
Take courses.
852
00:44:10,412 --> 00:44:14,552
Do anything that you can to set
yourself apart from other people.
853
00:44:14,612 --> 00:44:17,482
If you have a portfolio from
an internship, or when you're
854
00:44:17,482 --> 00:44:20,882
starting an internship, talk to
them about starting a portfolio.
855
00:44:20,882 --> 00:44:24,652
Submit that with applications,
because you have to figure out a way
856
00:44:24,812 --> 00:44:27,572
to show that you can do the work,
that you're willing to learn, and
857
00:44:27,572 --> 00:44:28,942
you're willing to put in that effort.
858
00:44:29,272 --> 00:44:33,602
Just applying is going to be difficult
anymore for you to break into this field.
859
00:44:33,652 --> 00:44:37,992
Now, I know that people like to say, "Get
into dispatch, get into records," and
860
00:44:37,992 --> 00:44:43,422
those jobs are 100% important and I will
always advocate to do what you need to
861
00:44:43,422 --> 00:44:46,992
do to survive, to make sure that you're,
you're feeding yourself and taking care
862
00:44:46,992 --> 00:44:48,472
of your family and all those needs.
863
00:44:49,062 --> 00:44:52,972
But understand that also comes with
limitations, because you might get into
864
00:44:52,972 --> 00:44:57,392
an a department, and I've seen this with
the intentions of when a , job opens,
865
00:44:57,392 --> 00:44:59,032
I'm gonna apply and I'm gonna get that.
866
00:44:59,052 --> 00:45:00,392
Well, that could be three years.
867
00:45:00,392 --> 00:45:01,302
That could be five years.
868
00:45:01,332 --> 00:45:05,492
I had an employee in Chandler that was
there for over 20 years, that job was
869
00:45:05,492 --> 00:45:08,412
not open for over 20 years 20 years
I actually had two of them like that.
870
00:45:08,682 --> 00:45:12,632
And so then when you go to apply, all
of your knowledge and skills have now
871
00:45:12,632 --> 00:45:16,172
advanced in whatever field you're in,
then you're competing against people
872
00:45:16,172 --> 00:45:19,342
that are either in the field or still
learning and taking on these courses.
873
00:45:19,342 --> 00:45:23,462
So just kinda keep that in mind as you go
through, that it's not, the old days of
874
00:45:23,472 --> 00:45:27,612
"Oh, just get your foot in the door, and
then you can move." It's a tough industry.
875
00:45:27,662 --> 00:45:32,022
I'm not trying to say that to discourage
people, but get yourself out there and
876
00:45:32,022 --> 00:45:35,992
really, figure out the ways to separate
yourself and continue to learn and grow.
877
00:45:36,672 --> 00:45:38,002
So I don't know.
878
00:45:38,062 --> 00:45:39,142
That's my soapbox.
879
00:45:39,172 --> 00:45:41,982
I like working with people and
talk- trying to help people get into
880
00:45:41,982 --> 00:45:43,362
that field, 'cause it is difficult.
881
00:45:43,362 --> 00:45:47,152
I know it's difficult So I know,
do you have any thoughts on that?
882
00:45:47,402 --> 00:45:51,232
Well, it reminds me, and you m-
probably will relate to this,
883
00:45:51,252 --> 00:45:53,112
it's like selling a house.
884
00:45:53,502 --> 00:45:57,002
I would get frustrated if the house
doesn't sell in a certain time.
885
00:45:57,012 --> 00:46:00,492
And I've had… All my realtors told
me the same thing , you only need one.
886
00:46:00,612 --> 00:46:05,582
As someone seeking a job, you
just need one type of thing.
887
00:46:05,602 --> 00:46:06,242
So- Yeah.
888
00:46:06,292 --> 00:46:09,502
… follow your advice that you
just gave, but at the same time
889
00:46:09,502 --> 00:46:11,932
understand that, you just need one.
890
00:46:12,012 --> 00:46:15,522
And the more flexible you
are, the better your chances.
891
00:46:15,672 --> 00:46:16,802
Yep, exactly.
892
00:46:16,922 --> 00:46:21,072
And then just my general advice for life
for people I wish I could take credit of
893
00:46:21,072 --> 00:46:25,392
this was told to me when I was 18 years
old or so, probably a little bit younger
894
00:46:25,392 --> 00:46:29,592
than that and it didn't really resonate
with me until I was a little bit older.
895
00:46:29,622 --> 00:46:33,942
But whatever you do in life,
personal or professional, always
896
00:46:33,942 --> 00:46:35,612
be a student of that thing.
897
00:46:35,742 --> 00:46:38,642
Always be curious, always
be willing to grow.
898
00:46:39,132 --> 00:46:43,392
And, just do whatever it is you
need to do to be great at it.
899
00:46:43,392 --> 00:46:45,502
Don't just go into things just because.
900
00:46:45,802 --> 00:46:48,452
Have a passion for it and just
continue to learn and grow.
901
00:46:48,492 --> 00:46:51,702
As I get older, that
resonates a lot more with me.
902
00:46:51,782 --> 00:46:56,392
And so don't be afraid to continue to
learn and be passionate about things.
903
00:46:56,402 --> 00:46:56,422
All
904
00:46:56,532 --> 00:46:56,822
right.
905
00:46:56,912 --> 00:46:57,882
Very good.
906
00:46:57,952 --> 00:46:58,292
All right.
907
00:46:58,292 --> 00:47:01,472
Let's take some calls shit
you hear in the office.
908
00:47:01,522 --> 00:47:04,052
… We got some callers on the
line, and they're gonna tell us
909
00:47:04,052 --> 00:47:06,672
about some wild office stories.
910
00:47:06,822 --> 00:47:07,472
Sounds great.
911
00:47:08,132 --> 00:47:11,332
So first on the line is Amanda.
912
00:47:11,362 --> 00:47:13,992
Amanda, what's some shit
you heard in the office?
913
00:47:14,132 --> 00:47:16,552
In the middle of a homicide
investigation, the detective
914
00:47:16,582 --> 00:47:18,492
pops his head into my office.
915
00:47:18,652 --> 00:47:22,332
And we had been working long days and
long nights on this investigation.
916
00:47:22,462 --> 00:47:25,512
He comes into my office and he says,
"I appreciate everything you've done.
917
00:47:25,782 --> 00:47:28,642
I don't mean that." I just looked
at him and I'm like, "Thank you. I
918
00:47:28,642 --> 00:47:31,072
appreciate that." He was just so tired.
919
00:47:31,382 --> 00:47:34,462
He says, "I don't mean to take that
lightly." And it just came out,
920
00:47:34,492 --> 00:47:36,192
"I don't mean that." It was funny.
921
00:47:36,322 --> 00:47:36,712
Yeah.
922
00:47:37,742 --> 00:47:41,632
And you probably can relate with probably
some of the tactical work that you did.
923
00:47:41,942 --> 00:47:42,352
Yeah.
924
00:47:42,382 --> 00:47:42,882
I will.
925
00:47:43,976 --> 00:47:44,676
It happens.
926
00:47:44,916 --> 00:47:48,556
I like to tell people that I
once watched the sun set and rise
927
00:47:48,556 --> 00:47:50,336
and set again from my office.
928
00:47:50,386 --> 00:47:54,146
And looking at some of the work that
I did after the fact, I'm like, "Man,
929
00:47:54,256 --> 00:47:58,026
I didn't even have the date correct on
that thing, or the time or the location."
930
00:47:58,246 --> 00:48:01,836
So yeah, you, you just get burnt
out, so it's not surprising.
931
00:48:02,106 --> 00:48:05,446
I've… I will tell you that I've gotten
off the phone with detectives before
932
00:48:05,446 --> 00:48:08,736
after some of these long days, and
I had one once tell me that he loved
933
00:48:08,766 --> 00:48:10,346
me as he was hanging up the phone.
934
00:48:11,656 --> 00:48:13,506
So he's "All right, bye, love you."
935
00:48:13,506 --> 00:48:15,116
And I was like, "What?"
And he's "S- sorry.
936
00:48:15,156 --> 00:48:16,716
The, "… instincts," like
when I'm talking to the wife.
937
00:48:16,716 --> 00:48:19,626
I was like, "All good, man." So-
938
00:48:19,636 --> 00:48:19,916
Yeah.
939
00:48:20,076 --> 00:48:21,936
Sometimes you just merge it all together.
940
00:48:22,146 --> 00:48:22,496
Yeah.
941
00:48:22,816 --> 00:48:23,716
No, it's all good.
942
00:48:23,886 --> 00:48:25,526
All right, next on the line is Steve.
943
00:48:25,526 --> 00:48:27,186
Steve, what's some shit
you heard in the office?
944
00:48:27,286 --> 00:48:30,596
Well, I can tell you working in
a police department, you never
945
00:48:30,596 --> 00:48:31,846
know what you're gonna hear.
946
00:48:31,956 --> 00:48:36,086
And this happened only a few weeks
ago when we had a protest happening
947
00:48:36,096 --> 00:48:39,786
in our city, and it turned out
to be much larger than expected.
948
00:48:39,786 --> 00:48:43,506
We had several hundred people that
were occupying an intersection.
949
00:48:43,586 --> 00:48:46,616
Traffic concerns, all kinds of
things are happening very fast.
950
00:48:46,676 --> 00:48:50,466
And we're monitoring this, and I
hear over the radio, "We have three
951
00:48:50,476 --> 00:48:54,576
sub- subjects on horseback heading
eastbound on Oceanside Boulevard."
952
00:48:54,676 --> 00:48:55,756
And it was like, "Come again?
953
00:48:55,836 --> 00:49:00,286
Did she say horseback?" And somebody asked
that into the radio, and sure enough,
954
00:49:00,286 --> 00:49:04,246
it was like, "Confirm we've got horses."
They were coming into the intersection.
955
00:49:04,306 --> 00:49:07,556
So immediately we're looking for
the horses on the cameras that we
956
00:49:07,556 --> 00:49:10,906
had trying to trying to understand
if this is actually happening.
957
00:49:10,996 --> 00:49:15,306
And then we hear the dispatcher come over
the radio and say "One of the riders has
958
00:49:15,306 --> 00:49:19,556
been bucked off the horse, and the horse
is now loose." "I'm sorry, did you say
959
00:49:19,556 --> 00:49:23,016
that the horse is loose?" "Confirmed."
"Well, well, where is the horse?" "Well,
960
00:49:23,016 --> 00:49:27,346
the horse is now loose somewhere near
Dave's Hot Chicken." Luckily the rider
961
00:49:27,346 --> 00:49:29,036
was okay, the horse was recovered.
962
00:49:29,036 --> 00:49:32,456
But that was one of those moments where I
was like, "You know what? You just never
963
00:49:32,456 --> 00:49:35,886
know what you're gonna see when you come
to work." And hearing that there was
964
00:49:36,176 --> 00:49:39,736
riders on horseback heading eastbound
on Oceanside Boulevard was one of them.
965
00:49:39,896 --> 00:49:40,456
Goodness.
966
00:49:40,906 --> 00:49:41,466
I don't know.
967
00:49:41,466 --> 00:49:45,866
I, yeah the day of horses, you just
don't hear that, that too often.
968
00:49:46,496 --> 00:49:50,986
Well, you say that but being in
Arizona one of my first months that
969
00:49:50,986 --> 00:49:55,276
I was there, I remember watching, I
think they were chasing some llamas
970
00:49:55,416 --> 00:49:57,536
down the middle of downtown Phoenix.
971
00:49:57,816 --> 00:49:57,856
Okay.
972
00:49:59,386 --> 00:50:02,156
So that was that was good
entertainment for the afternoon.
973
00:50:03,466 --> 00:50:03,516
Oh, I bet.
974
00:50:03,516 --> 00:50:08,236
So but yeah, anything like that I'd be on
the cameras looking for that, for sure.
975
00:50:08,946 --> 00:50:09,386
Goodness.
976
00:50:09,596 --> 00:50:10,146
Yeah.
977
00:50:10,226 --> 00:50:14,736
That is, that's definitely not something
that you see every day, is- No.
978
00:50:14,846 --> 00:50:17,096
… especially loose, right?
979
00:50:17,126 --> 00:50:20,946
I, I- Yeah … when you, when he first
talked about bucked off, I th- I was
980
00:50:20,956 --> 00:50:24,806
imagining that the guy was being drug
across the street, you know- … like
981
00:50:24,806 --> 00:50:26,446
the old Westerns that you always- Yeah
982
00:50:26,446 --> 00:50:26,776
saw in the movies.
983
00:50:28,256 --> 00:50:29,706
Oh, that's fantastic though.
984
00:50:30,536 --> 00:50:32,246
Next on the line is Victoria.
985
00:50:32,256 --> 00:50:34,276
Victoria, what's some shit
you hear in the office?
986
00:50:34,406 --> 00:50:42,346
So one slow day, I overheard a detective
very casually describe his vasectomy
987
00:50:42,356 --> 00:50:45,166
to the ad- admin ladies in very vivid
988
00:50:47,556 --> 00:50:48,156
and graphic detail.
989
00:50:48,156 --> 00:50:51,966
And I don't know if he knew I was around
the corner, but I was, and I heard
990
00:50:52,136 --> 00:50:56,426
absolutely everything, and have not
been able to look him in the eye since
991
00:50:56,426 --> 00:50:56,436
then.
992
00:50:56,978 --> 00:51:01,168
Now, hey, I… See, I think
that should happen in any office
993
00:51:01,208 --> 00:51:05,048
across the United States- … and
not just a police department.
994
00:51:05,048 --> 00:51:11,898
I just- There's just people in life that
are over-sharers, and they would do too
995
00:51:11,898 --> 00:51:14,088
much information, even on a vasectomy.
996
00:51:14,428 --> 00:51:16,018
A- absolutely.
997
00:51:16,018 --> 00:51:20,078
I, I get that I tend not to share all that
much with people, but I certainly wouldn't
998
00:51:20,088 --> 00:51:21,988
be sharing that with anyone at work.
999
00:51:21,998 --> 00:51:22,118
Oh.
1000
00:51:22,708 --> 00:51:22,998
Oh
1001
00:51:22,998 --> 00:51:23,078
my God.
1002
00:51:23,078 --> 00:51:24,028
Oh that's rough.
1003
00:51:24,918 --> 00:51:27,348
Yeah, that is definitely rough.
1004
00:51:27,348 --> 00:51:31,298
And, it's one of those things that I
hope the admin people were- … were
1005
00:51:31,338 --> 00:51:36,438
actually really curious, and he wasn't
just over-sharing, and when they were,
1006
00:51:36,438 --> 00:51:40,128
like, mortified and wa- … just being
polite and sitting there listening to
1007
00:51:40,608 --> 00:51:40,628
him.
1008
00:51:40,638 --> 00:51:40,768
Yeah.
1009
00:51:40,818 --> 00:51:43,188
I think there needs to be a
follow-up here to see if that
1010
00:51:43,208 --> 00:51:45,398
ended up in some IA investigation.
1011
00:51:46,668 --> 00:51:46,808
I
1012
00:51:47,948 --> 00:51:48,538
guess, yeah.
1013
00:51:48,538 --> 00:51:51,908
It's, how creepy did he come off when
he was, … describing it, right?
1014
00:51:52,248 --> 00:51:52,638
Yeah.
1015
00:51:53,638 --> 00:51:55,058
Next on the line is Jennifer.
1016
00:51:55,058 --> 00:51:56,858
Jennifer, what's some shit
you heard in the office?
1017
00:51:56,948 --> 00:51:59,998
So it's more of a don't
kinda judge your people.
1018
00:52:00,168 --> 00:52:04,248
I was a little taken aback one time
when we like to do scavenger hunts
1019
00:52:04,398 --> 00:52:06,618
and team-building exercise in my unit.
1020
00:52:06,668 --> 00:52:09,898
And so I developed this very
elaborate scavenger hunt.
1021
00:52:09,898 --> 00:52:14,518
I put my analyst in teams with
certain sworn detectives, and
1022
00:52:14,528 --> 00:52:18,988
I really just expected my sweet
little innocent introverted
1023
00:52:18,998 --> 00:52:21,148
analysts to be such during this.
1024
00:52:21,258 --> 00:52:22,708
And they were not.
1025
00:52:22,808 --> 00:52:28,598
They were bloodthirsty, competitive
fiends that wanted to absolutely win.
1026
00:52:28,878 --> 00:52:33,678
And seeing an analyst go from, "Oh, how
can I help you?" to, "Watch out, I'm
1027
00:52:33,678 --> 00:52:35,918
coming for you," is very interesting.
1028
00:52:36,088 --> 00:52:40,308
We've done this a couple times over the
year, and I find myself needing to come
1029
00:52:40,308 --> 00:52:42,598
up with certain rules to tell people.
1030
00:52:42,598 --> 00:52:44,388
And it's things like, "You will not push.
1031
00:52:44,388 --> 00:52:48,548
You will not trip anybody." "There will
be no physical contact." And it… And
1032
00:52:48,548 --> 00:52:52,128
I think I stopped last time and I said,
"Why do I have to say this in a group
1033
00:52:52,128 --> 00:52:56,888
of professional cops and analysts?"
I shouldn't have to have these rules.
1034
00:52:56,888 --> 00:52:57,025
Yeah.
1035
00:52:57,025 --> 00:52:58,518
But you people make me have these rules.
1036
00:52:58,568 --> 00:52:58,828
Yes.
1037
00:52:58,828 --> 00:52:58,908
Yeah,
1038
00:52:58,908 --> 00:52:59,118
yeah.
1039
00:52:59,428 --> 00:53:00,448
But they have a lot of fun.
1040
00:53:00,558 --> 00:53:01,478
They have a lot of fun with it.
1041
00:53:01,478 --> 00:53:03,178
There's absolutely no prize too.
1042
00:53:03,188 --> 00:53:03,208
Yeah.
1043
00:53:03,458 --> 00:53:04,588
It's complete bragging rights.
1044
00:53:04,708 --> 00:53:04,898
Very good.
1045
00:53:04,898 --> 00:53:05,988
But they wanna be the best.
1046
00:53:06,208 --> 00:53:06,228
Yeah.
1047
00:53:06,378 --> 00:53:10,528
I think the la- their last point
about there's no prize, and
1048
00:53:10,528 --> 00:53:13,868
yet- … they're still clawing at
each other to get past the finish
1049
00:53:13,888 --> 00:53:16,248
line is m- is the best part of that.
1050
00:53:16,368 --> 00:53:20,658
We are a competitive bunch, so that
started off as, don't judge your
1051
00:53:20,668 --> 00:53:23,328
people or wherever that, that started.
1052
00:53:23,338 --> 00:53:26,328
But just because we tend to be
a little bit shy does not mean
1053
00:53:26,328 --> 00:53:27,658
that we're not competitive.
1054
00:53:27,658 --> 00:53:28,968
But yeah, 100%.
1055
00:53:28,998 --> 00:53:31,068
The fact that there is no prize, that
1056
00:53:31,068 --> 00:53:31,888
it was a good story.
1057
00:53:31,888 --> 00:53:34,218
That just put it over
the top of fantastic.
1058
00:53:35,068 --> 00:53:35,318
Yeah.
1059
00:53:35,318 --> 00:53:38,098
And people are just different
in different environments.
1060
00:53:38,108 --> 00:53:38,128
Yeah.
1061
00:53:38,188 --> 00:53:40,918
I had an analyst once it's
actually, he's been on the
1062
00:53:40,918 --> 00:53:42,978
show, Kevin Armstrong from Esri.
1063
00:53:43,118 --> 00:53:48,738
And, to talk to Kevin is y- he's
personable, , has his head on
1064
00:53:48,738 --> 00:53:50,038
straight and everything else.
1065
00:53:50,038 --> 00:53:52,098
And but he also is a hockey player.
1066
00:53:52,228 --> 00:53:56,448
And then to sit there and then watch him
play hockey, it's like a total different
1067
00:53:56,508 --> 00:53:59,198
person that I am watching play hockey.
1068
00:53:59,238 --> 00:54:03,508
So different, environments
brings out differences in people.
1069
00:54:03,618 --> 00:54:08,078
And I also have hosted trivia night
before with people- … and I know exactly
1070
00:54:08,108 --> 00:54:12,188
how competitive they get for something
that has very little , prizes involved.
1071
00:54:12,518 --> 00:54:12,888
Yeah.
1072
00:54:13,408 --> 00:54:18,688
So it is funny that she has to have
a new set of rules based on, okay,
1073
00:54:18,728 --> 00:54:20,008
now we have to have a new rule.
1074
00:54:20,008 --> 00:54:23,278
You will not do this based
on last year's competition.
1075
00:54:23,398 --> 00:54:23,828
Yeah.
1076
00:54:23,878 --> 00:54:24,678
No I love it.
1077
00:54:24,768 --> 00:54:26,658
I love it, all, everything about it.
1078
00:54:27,308 --> 00:54:27,868
All right.
1079
00:54:27,868 --> 00:54:29,488
So that's Shit You Hear in the Office.
1080
00:54:29,488 --> 00:54:35,648
If you have a story you'd like to tell
email us at LEAPodcasts@gmail.com.
1081
00:54:36,288 --> 00:54:38,098
All right, Matt, this has been great.
1082
00:54:38,328 --> 00:54:41,578
Thank you again for your time
and perspective here today.
1083
00:54:41,618 --> 00:54:45,058
Our last segment of the show is Words
to the World, and this is where you
1084
00:54:45,058 --> 00:54:47,098
can promote any idea that you wish.
1085
00:54:47,268 --> 00:54:48,788
What are your words to the world?
1086
00:54:48,908 --> 00:54:53,128
All I have to say, for Words to the
World, is look out for one another, be
1087
00:54:53,128 --> 00:54:57,928
kind to each other, and do your best,
whether that is from a professional
1088
00:54:57,928 --> 00:55:00,028
standpoint or a personal standpoint.
1089
00:55:00,038 --> 00:55:01,568
Just do your best and be kind.
1090
00:55:01,748 --> 00:55:05,018
So it's just as simple
as that in, in life.
1091
00:55:05,068 --> 00:55:08,498
And I guess the last little thing
is don't overcomplicate things
1092
00:55:08,498 --> 00:55:09,988
that don't need to be complicated.
1093
00:55:10,068 --> 00:55:13,428
Just take it as it comes and , enjoy
life the best that you can.
1094
00:55:13,618 --> 00:55:14,478
Very good.
1095
00:55:14,478 --> 00:55:16,598
Well, I leave every guest with
you've given me just enough
1096
00:55:16,598 --> 00:55:17,688
to talk bad about you later.
1097
00:55:18,388 --> 00:55:18,418
But
1098
00:55:19,218 --> 00:55:21,708
I do appreciate- All right … you
being on the show, Matt.
1099
00:55:21,818 --> 00:55:23,738
Thank you so much, and you be safe.
1100
00:55:24,628 --> 00:55:25,018
Thank you.
1101
00:55:25,018 --> 00:55:25,901
Appreciate you having me.
1102
00:55:25,951 --> 00:55:28,291
Thank you for making it to
the end of another episode of
1103
00:55:28,291 --> 00:55:29,671
Analyst Talk with Jason Elder.
1104
00:55:29,731 --> 00:55:33,181
You can show your support by sharing
this and other episodes found on
1105
00:55:33,181 --> 00:55:33,311
our website@www.leapodcasts.com.
1106
00:55:37,681 --> 00:55:40,831
If you have a topic you would like
us to cover or have a suggestion
1107
00:55:40,831 --> 00:55:43,271
for our next guest, please send us
an email at LEApodcasts@gmail.com
1108
00:55:45,546 --> 00:55:47,521
Till next time, analysts, keep talking.