Building Learning Cultures: Aligning people, purpose and performance to make learning a habit with Melody Wong

What if learning wasn’t an event, but a habit? In this episode, Julia sits down with Melody Wong, APAC Head of Learning and Development at Seek, to explore the evolving role of Learning and Development (L&D) within organizations. No longer confined to induction and compliance training, L&D is positioned as a key enabler of strategic workforce planning. The discussion emphasizes the importance of aligning L&D with broader workforce strategies, including building, borrowing, and balancing talent. The episode highlights the necessity for L&D to stay informed on market trends and industry research to effectively upskill teams, preparing them to meet future challenges in a rapidly changing environment.

Key Quotes:

“One of the big things that we're focusing on at Seek is using AI responsibly. So human judgment, critical thinking, those are really key skill sets to have as we're thinking about how we embrace and embed AI in our daily work. Because ultimately, as leaders of the organization and even as seekers, our role is to keep our organization safe. And if we don't use AI responsibly then we put ourselves and our organization at risk.”

“ We've gotta think about our role in the organization. L&D is no longer a cobwebbed backroom function that only does induction and compliance training. We can and should be active supporters and enablers of strategy. So the focus, very much, is on helping P&C teams rethink workforce strategies more broadly, which is built by borrow, bot and balance. And we've got a really important role to play in the building element of workforce. So really helping seekers think about not just the skills that they need for today, but the skills that will carry our organization through the future.”

Time Stamps:

[00:00] Introduction: Rethinking L&D's Role

[13:33] Supporting Strategy and Workforce Development

[14:09] Adapting to Rapid Market Changes

[14:19] Staying Ahead with Industry Trends

Links:

Melody on LinkedIn: https://www.linkedin.com/in/melody-wong-cphr/ 

Julia on LinkedIn:https://www.linkedin.com/in/julia-n-24836723/

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