OM DENNE EPISODE
Master the art of community and coffee culture in Raleigh's vibrant Five Points neighborhood on the Good Neighbor Podcast. Join host Nichole Mondshein as she sits down with Third Place Coffee Shop owners David Benson and Jenny Johnston, who share the rich history and community-driven mission behind their beloved establishment. From Jenny's journey from loyal customer to co-owner to the concept of the "third place" where people can gather and enjoy a sense of family, this episode offers a delightful look into the heart of Raleigh's coffee culture and inclusive community spirit.
Discover the hidden gems of Raleigh, as David and Jenny share their experiences navigating the city's rapid growth and their dedication to community involvement. They also extend a warm invitation to visit their coffee shop and try their popular breakfast burrito, making this episode a must-listen for any coffee lover or community enthusiast.
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0:01
This is the Good Neighbor Podcast, the place where local businesses and neighbors come together. Here's your host, Nicole Momschein.
Speaker 2:
0:13
Hi everyone. It is your executive producer and host of the Good Neighbor Podcast, right here in the Research Triangle, where we spotlight businesses, charities, nonprofits you name it right here from Raleigh, durham and Chapel Hill and everywhere in between and today's guest. If you are looking for a run-of-the-mill mom-and-pop coffee shop, well, today's guest doesn't quite fit that bill. But if you are looking for a unique, cozy, eccentric environment, then Third Place Coffee Shop will do just the job. Please join me in welcoming David Benson, andenson and jenny johnson to our podcast. Thank you guys, so much for being here today thank you, yeah of course.
Speaker 2:
0:50
So let's go ahead and kick things off. So go ahead and tell us about what makes third place a third place coffee shop so special well, it's a neighborhood coffee shop.
Speaker 3:
1:00
It's been in business around 30 years, 31 years right?
Speaker 4:
1:03
Well, it'll be 31 this year, so we just turned 30 in November.
Speaker 3:
1:07
Yeah, so I've owned it, for we've owned it for like 20 years and 21 years right, yeah, 21 years. And we serve the local community here in Five Points and whoever else wants to come, and we have an eclectic mix of people that come to the coffee shop to hang out and have coffee, and the whole concept of the third place was you have home, you have work, and then you have a third place where you go and hang out and just chill out, and so that's where the name originated from, and we try to live that every day to uh make it a neighborhood thing?
Speaker 4:
1:57
that's probably the most frequently asked question we get. Why is it called the third place?
Speaker 2:
2:00
yeah, people ask us that all the time I love that. I love the meaning behind it, and now let's get into how did both of you guys get involved? I feel like I read somewhere, david, that you took it over in the early 2000s. Is that correct?
Speaker 3:
2:12
Yes, 2004. I took it over in March of 2004 and been there ever since. So, yeah, it's a, it's a, it's a great livelihood.
Speaker 4:
2:26
And I've been a customer there since it opened, and because I lived, I grew up in Raleigh and I grew up in this neighborhood. And then I met Dave and I came on board with him in August of 2014. So I've been there for a little over 10 years, yeah.
Speaker 2:
2:46
I love that. It's a really cool experience that you went from just being just a client and a customer to help run the business. That's really really cool. You don't hear about that often.
Speaker 4:
2:56
No, I'm really lucky. It's really really really fun to go from that side over to behind the counter.
Speaker 3:
3:05
It's definitely different for me as a customer. Actually, I'm the lucky one to have her on board because she has turned it around and made it a viable thing and made it so I can enjoy it more.
Speaker 2:
3:19
That's awesome, that's really sweet. And then usually I'll ask you know, what are your target clients or consumers? But I'm sure you want everyone to be your consumer. So let me kind of rephrase this question is what's your favorite thing or what do you? What do you think really sets third place coffee shop Make, makes it so unique and sets it apart from other you know similar coffee shops.
Speaker 3:
3:43
That's a good question.
Speaker 4:
3:46
I think a lot of it has to do with that. Everyone is welcome period. End of discussion. We don't get into involved in any kind of like neighborhood politics or any of that, because we don't want people to feel like they can't come in if they're on one side or the other. We have blue collar people that come in, white collar people that come in, students in high school, college collar people that come in, white collar people that come in, students in high school college, people that come in to study for the LSAT and the MCAT and all those things. We have retirees that come in and it's really neat because people see children grow up in there and then they come in with their kids. I mean I know he's seen that. I mean I was a teenager when I first started going in there and look, I'm still in there now.
Speaker 3:
4:30
You hired quite a few of the kids who grew up there.
Speaker 4:
4:33
Yeah, and we have people that we hired in high school come in from college to work for us when they're him on break, and then some of them, when they need extra money and they're in their 30s, they still come back and work for us too. We call them our children. They're like our children.
Speaker 2:
4:50
It sounds like a fantastic family that you guys have built, not only with your staff and your employees, but with the community as well.
Speaker 3:
5:06
Yeah, that was the whole goal. The third place was to just make it part of the community and you know, make it family oriented, and so we love that part we have right now.
Speaker 4:
5:21
We have some antique rugs yeah, middle Eastern rugs up that one of our customers occasionally will put up. We sell a couple of different artists prints, we have a lady that makes jewelry and we have a lady that makes candles, t-shirts, we have all kinds of stuff, and then we sell an assortment of gifts as well.
Speaker 3:
5:41
So Plus coffee.
Speaker 4:
5:43
Yeah, plus coffee and food, lots and lots of food.
Speaker 2:
5:47
I know I was on y'all's website beforehand and I was looking at your menu. It looks, everything looks fantastic. I was getting hungry just looking at it, so thank you. Yeah, are there any would you say there are any myths or misconceptions about what you guys do?
Speaker 3:
6:05
I think the biggest misconception is people think they can bring their dogs in. Yeah, and we're a restaurant. You know you can't take your dogs to Stanberry's or you know one of those nice restaurants we do have people do that a lot.
Speaker 4:
6:19
As far as business goes, though, I are like coffee. We don't do pour overs we don't do those.
Speaker 4:
6:26
We can't make them consistently. People don't understand that. They think it's better, but only if you have the same person making it every single time. Yeah, and that's probably. I guess a lot of people take that for granted, cause, you know, like Americans, I feel like until recently we're very chain dependent and now people are really starting to embrace local things. But local restaurants need to still have consistency and I don't think that that's something that's on customers minds until it is right, like how come when makes my burrito it's got way more cheese on it, right? Well, that's one of the biggest struggles that we have is getting consistency without losing the charm, right?
Speaker 4:
7:11
yeah, exactly, yeah yeah, it's a struggle for real.
Speaker 3:
7:15
Yeah, I mean that's it right there in the next row and how much cups cost. Oh, cup, yes, yeah, yes yeah, and now the whole plastic versus paper straw debate and all that and how much cups cost.
Speaker 2:
7:22
Oh, cups, yes, yeah, yes, yeah. And now the whole plastic versus paper straw debate and all that.
Speaker 3:
7:27
Yeah, we've gone through that. We went to paper straws and people complained more about the paper straws than they did about the plastic straws. I mean, it's not the easiest thing to do. No, you really have to be diplomatic. You can't please everybody, but we certainly try.
Speaker 4:
7:46
Yeah, he's definitely better at that than me.
Speaker 2:
7:50
Well, it sounds like you guys are doing a fantastic job, since you know you both have been involved. I mean, Jenny, you've been involved over a decade, David, you've been involved for at least 20 plus years, so obviously you left your mark in the community. But now I want to know. I mean, I know a little bit about it, but for our listeners who don't know, please tell us about the acorn, the infamous Raleigh acorn that you guys do every year.
Speaker 4:
8:13
That's him. He does that. I just schedule stuff for him.
Speaker 3:
8:19
About the time the third place before the third place opened, I got a commission to make Icon for the city of Raleigh, which is Acorn, and so I made that in 1991 for the 1992 bicentennial celebration for the city of Raleigh. And so I kind of you know, people ask me about it all the time, so I try to get it all together. You know, keep it with the third place and you know, I don't know, it's just something I do every year. I polish it and clean it for the city of Raleigh. I made it, I polish it and clean it for the city of Raleigh, I made it.
Speaker 4:
9:03
So, yeah, we live in the neighborhood as well, and so every December it's in front of our house.
Speaker 3:
9:08
Yeah.
Speaker 4:
9:12
And customers will bring their kids by to like touch it. You know where it's on display. You can't really like reach it the rest of the year Right, reach it um, the rest of the year right. And so, um, people you know it like creates quite a frenzy and a traffic jam, um, because everyone's trying to get you know up our street to look at it.
Speaker 2:
9:29
So how does it feel to be such a mainstay, not only the coffee shop but also, you know, with the acorn. How does it feel to have such a I don't know importance and I guess, the raleigh culture?
Speaker 3:
9:42
Well, it just makes me feel like I am part of the community. I feel like I belong. So that's really been. The greatest benefit that I've received from having made the acorn and owning a coffee shop is that I feel like I'm really part of the community and that I fit in and that we fit in. So it's a good feeling. No-transcript.
Speaker 4:
10:32
Easier said than done sometimes, but yes, One of the reasons I will say this I lost my point One of the reasons I'm so happy you asked us to do this is because Raleigh has seen an influx of people really, I mean for the last like probably 25 years, but really since COVID. And what we're seeing is, you know, everybody knew we were around because we were like one of the first coffee shops in Raleigh, but now there's so many new people and Glenwood Avenue, the street that we're located on, is so crazy busy. People drive by and they don't even know we exist. You know people will come in and they'll be like what? Like?
Speaker 4:
11:13
we didn't know. Y'all were here Like people that live in the neighborhood, and so it's anytime we can get ourselves out there. We try to, because there's so many new people in Raleigh, so many, so if you want to come, come see us.
Speaker 2:
11:27
Yes, I definitely will next time. I don't make my way to Raleigh often, but when I do, I will definitely head up there next time. Let's change gears a little bit Now. I always love to ask this question what do our guests love to do? Everyone has their nine to five, but for your five to nine, or on the weekends, what do you love to do for fun? Whether are there some go-to spots in the research triangle that you love to hit up, whether it's the mountains, the beach, what do you guys love to do for fun?
Speaker 4:
11:52
Beach. Yeah, we have a beach place in Myrtle beach and we go there at least once a month. Um, we are so lucky to be able to do that. For years we were not able to do that because we because we were busy working at the third place, but now we have a very dedicated staff and so we're able to enjoy our weekends a little bit more, but as far as when we're in Raleigh.
Speaker 3:
12:12
Yeah.
Speaker 4:
12:13
Well.
Speaker 3:
12:14
I like to go to the Y occasionally.
Speaker 4:
12:16
We love to go to the Alexander Y. We love them. We go there all the time. Where else do we go? Where do we go?
Speaker 3:
12:25
eat. We like J Betsky's we do love Jay Betsky's. It's a neighbor, it's in our neighborhood, so we go there and we go to Hayes Barton yeah.
Speaker 4:
12:34
We go to Hayes Barton play. What is it called? Hayes Barton cafe? Yeah and um, but Stanbury too, we love that place, stanbury's is good, it's great.
Speaker 3:
12:48
Uh, yeah, uh, what else?
Speaker 4:
12:49
would we do for fun? Oh, we go to players retreat all the time. Oh yeah, the pr. Yeah, we were there. A lot too, that's about it.
Speaker 3:
12:53
We have dogs. We have a couple dogs. Jj's really big on the yard.
Speaker 2:
12:56
Yes, I'm really big on putting stuff in the yard that she's like out of the yard and, and a lot of people don't know unless you're from here, you live here, but there's so much amazing just like greenery around here. There's such amazing parks around here, trails, you name it, so that we have such a great nature scene too here, which is great.
Speaker 3:
13:19
Yeah, I ride my bike on the Greenway a lot and it's incredible how large the Greenway system is here in Raleigh.
Speaker 4:
13:26
Yeah, it's incredible how large the greenway system is here in Raleigh yeah.
Speaker 3:
13:28
I think there's over a hundred miles, at least easily over a hundred miles of trails.
Speaker 4:
13:33
It's great, and you will not find a more beautiful place than Raleigh, especially like Hayes, barton and Five Points in the springtime is the most beautiful place of all time. All the flowers and everyone takes care of their yards. It's beautiful, it's beautiful.
Speaker 2:
13:48
Love that. And as we start to wind things down for today, are there anything that you want our listeners to take away from you know, whether it's something that you do or third place coffee shop, what do you want our listeners to really take away?
Speaker 3:
14:02
We have a killer breakfast burrito.
Speaker 4:
14:07
If you want something to start your day and make you happy, come see us.
Speaker 3:
14:10
Yeah, come see us hang out and we'll have fun.
Speaker 2:
14:14
I love that. And then what's the best place for them to reach out or get to know more information? What's your website? Things like that.
Speaker 4:
14:22
Thirdplacerallycom.
Speaker 3:
14:24
Yeah.
Speaker 4:
14:24
And then any of our social media. We use Instagram a lot. That's our first place that we go Instagram Facebook we're on there as well. But, our website's a good place If someone wants to send us a question directly. Artists are interested in putting things in the shop. They can contact us there. But we love it. We love hearing from our customers and we, of course, have a comment box at the shop, so if you're there and have anything, we check that frequently as well. Awesome.
Speaker 2:
14:55
Well, David and Jenny, it was an absolute pleasure having you today, especially on this gloomy day. I don't know if it's super gloomy where you're at, but it's really gloomy. It's super gloomy. We just brought the sunshine today. Super gloomy, super gloomy. Yeah, nicole, you guys brought the sunshine today. It was a pleasure having you Next time in Raleigh. I will definitely check it out because I've heard nothing but great things and I can just feel the passion through the computer about what you guys do and how much love you have for it.
Speaker 3:
15:17
Thank you.
Speaker 2:
15:18
Of course. So, viewers, we will see you guys here for the next Good Neighbor podcast. We'll see you here next time.
Speaker 3:
15:27
Bye here for the next Good Neighbor podcast.
Speaker 1:
15:28
We'll see you here next time. Bye, okay, bye-bye. Thank you for listening to the Good Neighbor podcast. To nominate your favorite local businesses to be featured on the show, go to GNPResearchTrianglecom. That's GNPResearchTrianglecom.