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What if the reason your restaurant runs on you is that you keep showing up? Mike Mudrey bought a crêperie in East Lansing with no restaurant experience and a corporate job he had no intention of leaving. Nine years and four locations later he still has both, and one of his restaurants sits over an …
What if your regulars didn't leave you? What if they just forgot you exist? Most operators spend the year buying strangers while the people who already love them go quiet. The problem is memory, and memory is cheap to fix. In this takeaway, I break down why a guest who visits once a month is worth …
What if the guest you're pricing around doesn't exist? Across tens of thousands of guest reviews, nobody has ever complained about paying too little. What shows up is that something felt too expensive. That is a verdict on value, and cutting the price will not fix it. In this takeaway, I break down…
What if the reason you gave away a piece of your restaurant is a myth you never bothered to test? Most operators believe banks will not touch a restaurant, so they go straight to investors, credit cards, or whatever money is easiest to reach. Ami Kassar has placed over a billion dollars in small bu…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Josh Kopel, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.