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A Service Blueprint is a is a diagram that shows how a service really works in detail. It connects the customers experience with the people and activities that help deliver that service. In this version of the podcast, coach Simon Gough explains how to use Service Blueprints and why it makes Design…
Some of you may have heard of the charity YMCA – the Young Man’s Christian Association. It was founded nearly 180 years ago in Britain. Now it’s based in Geneva and helps more than 60 million youth in 120 countries. Lloyd Wamai, is Programme Innovation and Management Executive at the Africa Allianc…
Shambala is a four-day festival that takes place in Northamptonshire, England with over 200 musical, comedy, and dance acts across dozens of venues and stages, winning multiple awards along the way. We first met Shambala’s Creative Director and co-founder Sid Sharma back in 2019 when he attended ou…
Despite the many business closures of 2020 due to the pandemic, it also saw the launch of a record number of start-ups. Around 407,510 new businesses were formed during this period in the UK and one of those was Plateaway – an online platform that enables users to create their favourite restaurant …
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Design Thinkers Academy London, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.