OM DENNE EPISODE
Trust is not a byproduct of AI adoption—it's a prerequisitefor scaling it successfully.
In this episode, Samantha Gloede, Global Head of RiskServices and Head of Trusted AI at KPMG, joins host Jeanne Viljoen to explore how organizations can govern AI responsibly while accelerating innovation. Together, they examine why leading companies are embedding governance directly into workflows, why accountability matters as AI systems coordinate across teams and decisions, and why the long-term competitive advantage belongs to those who can balance speed with strong governance. A conversation on trust, transparency, and what it takes to build confidence in an AI-enabled future.
Key Takeaways
Trust as a prerequisite for scaling AI, not a byproduct of it
Why governance enables innovation rather than slowing it down
Embedding accountability into workflows—not bolting it on afterward
The shift from trust being assured to trust being evidenced
Where AI systems fail: at the seams where they interact, not within single tools
Scaling governance alongside AI complexity to prevent trust erosion
What regulators and standard setters need to clarify about AI-enabled professional judgment
Chapter Titles
00:00 Welcome: Trust, Governance, and the Future of AI
03:55 The Shift from AI Adoption to Governance
08:49 Human Accountability in AI Decision-Making
13:41 AI-Enabled Professional Judgment: Where RegulationNeeds Clarity
18:33 Where Trust Breaks: The Seams Between Systems
22:20 The Core Message: Trust Is a Prerequisite, Not aByproduct
