OM DENNE EPISODE
In this episode, Greg sits down with longtime colleague John Forrest to talk about what really matters in technical customer support. Drawing on years of experience across startups and enterprise software, they explore trust, customer relationships, AI, vector databases, agentic memory, and why human judgment still matters even in an AI-driven world.
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USA
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Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Greg Michaelson, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.
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