OM DENNE EPISODE
The conversation covers the importance of building customer trust, the role of proactive support, the impact of AI tools, insights and complexity in customer support, human involvement, retention of institutional knowledge, and the characteristics of an elite support organization.
Takeaways
- Proactive support builds customer trust
- AI tools enhance customer support
- Human involvement remains crucial in customer support
Chapters
Engelsk
USA
UDSKRIFT 🔗
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SØG BLANDT TIDLIGERE EPISODER
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ANDRE EPISODE I DENNE PODCAST
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Takeaways:
CX must sit at the inte…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Kustomer, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.
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