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An expert opinion podcast with John Berry, Senior Advisor. Banks need to constantly innovate in products & channels and transform their way of working. Banks that can build a customer-centric culture will become the banks of the future. Our discussion topics: Challenges faced by banks in custom…
In our expert opinion podcast, Melih Ozgul, Head of Customer Experience and Continuous Improvement at Metro C&C Turkey, had a conversation with our Co-Founder Poyraz Ozkan. While Melih shared his expertise on customer experience process improvements, the conversation also included Metro’s excep…
Aras Bilgen, an expert on human-centric design with global industry experience, scholar and an author with a new book coming out – sign up for updates www.productresearchrules.com/ -, joined our co-founder Poyraz Ozkan and talked about how to make insight generation a habit. If you have any questio…
Corey User, Partner at Wipro Digital, had a conversation with our Co-Founder, Poyraz Ozkan. It has been more than a month since the increase in the impact of the virus on the economy. As Corey shared his expert opinions on the short and long term effects of Covid-19 on the financial institutions, w…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Alterna CX, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.