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What if the biggest reason new hires leave isn't pay, scheduling, or workload, but the experience they have during their first few weeks? In this episode of Contributor Wednesday, Cara Silletto explores how senior living leaders can dramatically reduce costly early turnover by rethinking onboarding…
Sales fatigue is one of the most common, and least discussed, challenges facing senior living sales teams today. Christy Van Der Westhuizen is back to explore what sales fatigue really looks like, why even top-performing professionals experience it, and how leaders can help teams maintain momentum …
What happens before you ever begin your community tour may be the single biggest factor in whether a family chooses your community. In this episode, Christy Van Der Westhuizen explores the often-overlooked power of the "first 90 seconds," the critical window where families begin deciding whether th…
In this contributor episode of Bridge the Gap, Cara Silletto explores two foundational, but often overlooked, drivers of employee retention: organizational values and strategic priorities. Drawing from her Employee Retention Ecosystem framework, Cara challenges leaders to reconsider whether their m…
In this episode of Bridge The Gap, contributor host Christy Van Der Westhuizen breaks down one of the most important and often misunderstood skills in senior living leadership: business and financial acumen. This conversation goes far beyond spreadsheets and dashboards. Christy explains how executi…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Bridge the Gap Network, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.