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Businesses are racing to use AI but too many are beginning with the technology rather than the problem. In this episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead are joined by Eddie Irvin, founder of Nashville AI Advisory, to examine why many AI projects struggle to deliver mea…
Rising expectations around retention, onboarding and customer value are forcing SaaS leaders to rethink how their customer organisations work. Jamie Bertasi joins Jason Noble and Jason Whitehead to explore the next stage of Customer Success leadership. You’ll learn how stronger GTM alignment, b…
Customer Success teams have more data, automation and process than ever. Yet many have become better at managing customers at scale than understanding them at scale. That loss of customer context weakens personalisation, customer value and ultimately retention. Guy Nirpaz, founder of Perspectiv…
AI allows sales, marketing and service teams to create more content, contact more customers and respond more quickly. But when the message is wrong, AI scales the damage as efficiently as it scales the work. In the final episode of this three-part series, Jason Noble and Jason Whitehead examine h…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Jason Whitehead & Jason Noble, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.