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I discuss the new Members Best Financial Interest obligations with Jonathan Steffanoni from QMV Legal. Under these new rules, will super funds be able to spend money on improving their web sites, on running campaigns to select cohorts of members about their insurance or investment selections, or on…
In this conversation with Kim Payne from 9rok we discuss the roles of language, of personalisation, of price and of effort in communicating the value of professional services. Expensive wine tastes better, in part, because it's expensive. The drawers from Ikea seem more valuable because of the effo…
In this conversation with Jared Norris we discuss the reasons why a disconnect can occur between ESG investments and client & member expectations; the challenges financial advisers and super funds face when engaging and educating clients about complex ESG issues; why the assessment of governanc…
Trust in the workplace has been identified as being particularly important during the work-from-home pandemic. But what does 'trust' really mean? And what about the related concept of 'psychological safety'? How can these things impact team decision-making? And what should leaders be doing to impro…
Ansvarsfraskrivelse: Podcasten og kunstværket, der er indlejret på denne side, er fra Simon Russell, som tilhører dens ejer og ikke er tilknyttet eller godkendt af Listen Notes, Inc.