WEBVTT - This file was automatically generated by VIMEO
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The Institute of Internal Auditors presents all things
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internal audit AI podcast.
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In this episode, Sue King of KPMG
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and Grant Osler of Workiva discuss the potential
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of generative AI to speed up internal audit processes
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and support risk management in evolving risk areas.
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Hi, I'm here with Grant from Workiva and Sue from KPMG,
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and we're talking about generative ai.
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What are some best practices for, uh,
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entering prompts into the, uh, into the tool?
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That's a great question. So I think, you know, just being
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as specific as you can be, right?
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I mean, you can, you can write a very, very simple
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or open plain language prompt,
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but the more specific you can be of like, compare it
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to this framework or like specific to, like you were saying,
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like specific to audit or like, uh, yeah.
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The more specificity, the better an as you can get.
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Yeah. The more context you provide,
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the better you're gonna get results back.
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And one of the things we were talking about
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before was we things in preparing for a session,
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we talked this, I like to, like,
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I'll rewrite the prompt three or four different ways.
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I'll tweak it and I'll compare the results back.
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Say, oh, okay, these things are common.
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Okay, I know that's important. These things are outliers.
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Where am I going? And ask for references like,
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where did you get this from?
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So you can take some of the hallucinations,
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it's gonna do it, but I can identify
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'em, I can deal with them a lot easier.
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Will will it cite its references?
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It will if you ask it. Right. That's great.
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And it's, and you don't have to, you don't have to be that
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articulate in doing it.
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Yeah. It fills in the blanks pretty well,
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but the more you do it,
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just like anything else, the better you get.
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So practice a lot. Yeah.
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And the more you can be, you know, tell it
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to like, okay, that's great.
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Summarize it or what, what are the highlights out of this?
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Like, to, to really get it to fine tune, fine tune answers
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so you don't end up with pages and pages. Right.
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And what, what are some of the most common uses
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of artificial intelligence by internal auditors?
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What, what are the, what are you seeing
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out there? Uh, how are people
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Adopting? I think what we're seeing a lot in neutral audit,
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a lot of,
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lot of work on the front end saying, look,
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what are the risks in this area?
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What are the most important ones?
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How are they gonna be, how would,
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what controls would I look for in that?
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Like what kind of procedures would I do for that?
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So a lot in the planning is really big.
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We see a lot on the backend.
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I don't know about anybody else, but we used to spend a lot
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of time wordsmithing reports.
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Gen AI writes better than we do most of the time.
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Let it take the pass. Then you go into refine it.
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It's hard to start with a blank piece of paper, right?
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But if I can start with something
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that's pretty well crafted, I can then go in and adjust it
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and bring it to where I need to be really quickly.
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It frees your time up to do more value added audit instead
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of spending your time wordsmithing reports.
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And how much data entry does it take to, to get it
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or, you know, to get it to, uh, write that draft report.
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Like how much, uh, prompting do you have to give it?
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I, yeah, I don't feel like it really needs that much.
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It's like, you know, I've got this exception.
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Write me a recommendation, uh, you know,
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make it action oriented.
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Make it detailed, right.
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Write, you can put all of that in there.
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Do you want it in bullet point?
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You can tell it what you want
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and it will give you what you ask for. It's amazing.
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So I think that's, that's one of the great use cases,
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right, is like the, the planning
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and you know, making you smarter about you going to a,
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a new area that you don't really know as much about
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that's kind of more technical
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or, you know, specialized to an industry.
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Like make, helps you get smarter in that planning phase.
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Um, and then as Grant says,
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like gets you to that recommendation,
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Does it have the ability yet
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to generate the work programs?
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Absolutely. It does. It does. Yeah, absolutely it does.
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So, so I think, yeah, so doing the planning,
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the recommendation, but then I think, you know,
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actually doing the testing as well to you can,
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you can give it documents to ingest, um, you know, be they,
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you know, whatever format, Excel, PDF or whatever.
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And you can tell it like, you know, compare and contrast.
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So you can start doing some testing procedures to say,
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you know, like, okay, like the example that we went
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through in our session yesterday is
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around terminated user testing, right?
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Do I have people who are, who've got active access
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that are not employees?
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But then the beauty of AI is that then you can say like,
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okay, well once I found people
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that should have been terminated, then you know,
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you can give it another data source and say, well go
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and look and see did that person actually do anything
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after their termination date?
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Or like you can give it the tickets
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and say, was the ticket issued for that terminated user
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and it just didn't get executed on.
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So you can start getting into a lot more of those, um, kind
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of what if and look back type analysis very easily.
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'cause there's been been a focus for a long time of like,
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how do we get to the point where internal auditors
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or value added, right?
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And so I think really being able to go to a control owner
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and not only say like, oh, you've got an exception,
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which okay, they hate hearing that.
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But then if you've been able to get to the next level
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and say, well, I've done root cause analysis,
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the issue is like, the tickets are getting issued,
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but they're not getting closed out properly.
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Or, um, or even saying like, Hey, I did this analysis.
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If you first line were to, were to take that activity,
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this would be your control activity
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and here's how we would, how we would resolve it.
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So I think getting, again, by getting back to that,
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you know, action oriented value added to the the first line,
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I think that's a huge point.
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Being able to shift from assurance to advisory
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and help the first and second line do their job better.
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We're able to amplify the impact we have. It's huge.
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And so the more we can help this move upstream,
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the more impactful we are as auditors.
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What, what are some of the most creative uses
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that you've seen of, of AI by auditors?
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You know, how, uh, have you seen anything where, you know,
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you're surprised at, uh, at what it could do
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Or? Well, I think there's, I
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think there's a lot
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of different things, right?
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So we're, you know, we're experimenting with using,
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using copilot for example, to, uh, to document, uh,
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from a walkthrough that we're having.
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And then, you know, it can create your first draft
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of a walkthrough and then you can say like, okay,
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now compare the walkthrough of
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what the process owner just described,
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the, the process to me.
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Compare that to the process narrative or to the rackum
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or to the flowchart and tell me why there are differences.
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And, and you know, the, the beauty of it is the speed
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that then you can go back to the control owner, you know,
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the next day and say, Hey, when we talked about this,
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you never, you didn't touch on this.
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Like, was that we just omitted it or has it changed? Right?
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As opposed to, you know, historically it might have taken,
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you know, a week or to get back to it.
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And then the, the control owner's like, oh,
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I don't remember what we talked about.
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So, so, you know, some of it is, uh, as Grant said,
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you know, kind of takes, takes some of the, uh, kind of more
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of the grunt work kind of out of this, right?
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So that we are more focused on, on value add. Yeah.
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Um, but the speed thing is, is also terrific.
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I think that point about taking some of that,
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that busy monotonous workout, every auditor I know,
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every audit leader is trying
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to staff their team with the right people.
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And it's a struggle right now.
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If you can get your people working on the right things.
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A they like their job more. Nobody likes right?
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Narratives, I don't, maybe there is, but I don't know.
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'em, they never work for me, right?
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So take the stuff they don't like to do,
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automate as much of that as you can.
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Let them focus on things that adds more
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value, that is more fun for them.
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Our retention will get better, our ability to keep them to,
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and move those people into higher value
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roles in the organization gets better.
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So it's, it's kinda that virtuous cycle is my opinion.
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And what do you see as like the next frontier for, uh,
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internal audits use of ai?
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Right? Where, where are we going next?
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Well, I just, you know, I think going back to
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what I was saying earlier, right?
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I feel like we've all been stuck, you know, doing SOCs or,
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or doing some of the kind of like the standard audits.
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Um, you know, but I think this tool really enables us to,
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to speed up and again, like really get into that value added
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and, and to be able to use that knowledge to say like, okay,
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something that maybe I might've needed
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a specialist to help me.
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Like, you know, you've got much more of a, a of a jumpstart.
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But I do think that whole like value added piece, um, and,
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and more insight being able to, to really dig into that, uh,
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that root, root cause analysis
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that we've all been talking about for a long time.
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I think one of the challenges auditors have is writing
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a real business case in a recommendation, right?
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Really make the sale. And,
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and we don't always do that very well.
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You can ask Gen I to write it in a tone
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where it will do a much better job that'll drive adoption.
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If, if things don't change.
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We write up a finding we're
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of no value, let's just be honest.
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We're of value when the operation gets better
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and they change and they have less risk
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'cause they've got better controls or other things in place.
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And I think gen I can help in that a lot
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and it's gonna keep getting better.
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Can Gene AI make recommendations at this point
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and uh, you know, like beyond just a high level generic,
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can they, you know, can,
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can it really generate some
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insightful recommendations? Yeah.
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Yeah. We've seen it. We've seen it do that. Yeah.
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At, at a detailed control, a control level, right?
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Yeah. Yeah. For sure Isn't,
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But it's not on autopilot, right?
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You still want the professional who has experience to say,
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does this make sense?
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Is that right? Based on what we saw, right?
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Because it, it, Charles King who is mm-hmm.
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From KPMG who was on our group yesterday was ready, is like,
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it's a huge algorithm, right?
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It's, it's doing math.
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You need to make sure that, that it's still on point, right?
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So I think that, again, I don't see this replacing auditors.
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I see this in letting auditors be a whole lot more
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important, a lot more impactful,
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Right? Yeah. Yeah. I,
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I, I totally agree. Right?
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It's like that first version,
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but we all know it's way easier to edit something than it is
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to be staring at a blank sheet of paper. Yeah.
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White tape are scary, Right? Pretty
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Sure. Uh, are
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there ways to connect, uh, an AI platform
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to your enterprise systems so that the AI can be monitoring
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or analyzing the, the data?
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Yeah, so, and I can speak to Workiva solution,
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I can't speak to anybody else, but you know,
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our system is designed with APIs that connect other systems
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and bring the data in and, and
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because the gen AI is right native in our application,
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I can go right to that data and I think it's there.
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So yeah, it's really there, um, understanding
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what data you need and getting the right connections in.
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If I don't have a connection
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and maybe it's not something I'm gonna do repetitively,
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I can bring it in in the form
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of a spreadsheet or something like that.
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So it's amazingly simple actually
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to bring the data in and connect up
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to it. Yeah. Which is really fun.
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Yeah. So
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Ultimately, how do you see, uh, internal audit
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incorporating artificial intelligence into its work,
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you know, five years from now?
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How, how would, what would you envision, you know,
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in internal audit's use of AI to be?
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Well, it's interesting, we were talking about it, right?
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You know, like things are moving so quickly.
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So five years, by five years from now, like, gosh,
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we might be on the moon, but, um, you know,
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but I, I do think like this, this, you know,
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there's been this push, like how do we,
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how do we use more technology
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and more automation in the way that we're auditing,
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whether it's internal audit or whether it's sox.
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And I think this has really given us that, you know,
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that low code, no code solution Mm-hmm.
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To be able to start doing analysis.
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You know, I think, you know, like is it the,
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is it the perfect solution if you wanna do continuous
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monitoring or whatever, maybe not.
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But what it allows you to do is to do that, you know, like,
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okay, well I, I did it using gen AI
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and I proved that like, this is gonna be valuable
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and useful, so now let's go
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and figure out like, what is the right technology solution.
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So I, I just think, uh, um, yeah, it,
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it's got a myriad of possibilities.
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Um, it's not gonna, as Grant says,
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not gonna replace auditors,
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but really allows us a, again, to be much more
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valuable for the first line.
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Um, which I think is terrific. Yeah.
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Yeah. I mean it's, it's what, 15 or 16 months old now?
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And we're in a whole different world,
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so I don't, I'm not that good.
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A prognosticator say five years.
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I'm not sure I know what a year from now looks like.
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But, but what I see is that as people get in
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and use it, they're learning ai,
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like everything else comes with risks.
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And if you're not in it using it, your audit team,
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you're not understanding those risks well enough
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to really advise your company
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and you're not helping your company.
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I can guarantee you somebody in marketing
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or somewhere else is using it.
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And if you're not helping put the right governance in place
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around this, you're not doing your
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job as an auditor in my opinion.
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Right? So you've gotta be well enough versed to have
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that conversation with the other people,
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to put things in place, have those
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right guardrails in place.
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And I think that's maybe the next step for us.
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I don't know how many, three or four steps, I dunno what
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that looks like, but I think right now it's get in,
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get familiar, use it practice
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and use it so that you can really sit down
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and have an intelligent conversation with your business.
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Say, look, these are risks.
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Here's how we're addressing them. What are you doing?
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How do we do this? And really put things in place.
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By the way, I'll help you write the policy
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And then just, uh, one thing that, that sparks.
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So the other thing we haven't talked about, right?
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We're talking about using gen ai,
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but I think as auditors, exactly as Grant says, you have
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to be familiar with it because, you know, the rest
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of the business is going to be using it.
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And so we need to look at it, we need
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to come at it from a controls perspective as well, right?
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And say like, okay,
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what's the governance we've got over this?
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Let's make sure that we're managing it.
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Are there any other, uh, you know, things that you know,
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you're most excited about in, in AI
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and like, you know, bringing it to your clients
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or incorporating it into your platform.
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What, what, what, what's the, uh,
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you know, the, the next target.
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Nobody knows better about chasing down data
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to make sure it's complete and accurate than auditors.
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That's what we do every day.
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And so I think there's frontiers in partnering
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with the business and all these things in these new emerging
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risk areas, right?
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Where we don't know, but it can help us get speed.
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So we can again, have those really meaningful conversations
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with people who do know it and help them get there faster.
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This is about us helping the first
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and second line be more impactful. That's our job.
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You know, I think when you look at the speed
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that regulation is coming at us, right?
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So whether it's, you know, the cyber rule,
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which we've still gotta deal with, right?
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The new climate rule, we've got, uh, the European AI rules,
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I mean, it just like coming at us,
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but, um, you know, being able to use Gen AI to, to
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summarize it, get me to the high points.
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Some, somebody in our session, uh,
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the other day was talking about policies of like,
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you can tell it, read a policy
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and find all of the, all of the must, must dos, right?
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What, like, so then you can come up
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with a list so I can use a checklist.
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So like, again, just that ability of it
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to consume information
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and summarize it for you is just, is just awesome.
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It's life changing. I mean, it really is.
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If I'd known this, I might still be
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auditing instead of doing what I do now.
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It's, it's making it fun.
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Well, thank you Grant and Sue for talking
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to us about artificial intelligence
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and, uh, it's been very informative.
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Terrific. Thanks for having us. Appreciate fun
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To be here. Thanks.
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If you like this podcast, please subscribe and rate us.
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You can subscribe wherever you get your podcasts.
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You can also catch each episode on YouTube or@theiia.org.
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That's THE iia.org.
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The Institute of Internal Auditors presents all things
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internal audit AI podcast.
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In this episode, Sue King of KPMG
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and Grant Osler of Workiva discuss the potential
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of generative AI to speed up internal audit processes
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and support risk management in evolving risk areas.
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Hi, I'm here with Grant from Workiva and Sue from KPMG,
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and we're talking about generative ai.
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What are some best practices for, uh,
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entering prompts into the, uh, into the tool?
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That's a great question. So I think, you know, just being
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as specific as you can be, right?
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I mean, you can, you can write a very, very simple
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or open plain language prompt,
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but the more specific you can be of like, compare it
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to this framework or like specific to, like you were saying,
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like specific to audit or like, uh, yeah.
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The more specificity, the better an as you can get.
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Yeah. The more context you provide,
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the better you're gonna get results back.
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And one of the things we were talking about
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before was we things in preparing for a session,
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we talked this, I like to, like,
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I'll rewrite the prompt three or four different ways.
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I'll tweak it and I'll compare the results back.
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Say, oh, okay, these things are common.
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Okay, I know that's important. These things are outliers.
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Where am I going? And ask for references like,
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where did you get this from?
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So you can take some of the hallucinations,
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it's gonna do it, but I can identify
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'em, I can deal with them a lot easier.
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Will will it cite its references?
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It will if you ask it. Right. That's great.
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And it's, and you don't have to, you don't have to be that
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articulate in doing it.
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Yeah. It fills in the blanks pretty well,
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but the more you do it,
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just like anything else, the better you get.
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So practice a lot. Yeah.
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And the more you can be, you know, tell it
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to like, okay, that's great.
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Summarize it or what, what are the highlights out of this?
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Like, to, to really get it to fine tune, fine tune answers
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so you don't end up with pages and pages. Right.
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And what, what are some of the most common uses
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of artificial intelligence by internal auditors?
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What, what are the, what are you seeing
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out there? Uh, how are people
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Adopting? I think what we're seeing a lot in neutral audit,
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a lot of,
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lot of work on the front end saying, look,
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what are the risks in this area?
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What are the most important ones?
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How are they gonna be, how would,
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what controls would I look for in that?
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Like what kind of procedures would I do for that?
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So a lot in the planning is really big.
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We see a lot on the backend.
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I don't know about anybody else, but we used to spend a lot
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of time wordsmithing reports.
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Gen AI writes better than we do most of the time.
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Let it take the pass. Then you go into refine it.
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It's hard to start with a blank piece of paper, right?
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But if I can start with something
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that's pretty well crafted, I can then go in and adjust it
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and bring it to where I need to be really quickly.
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It frees your time up to do more value added audit instead
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of spending your time wordsmithing reports.
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And how much data entry does it take to, to get it
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or, you know, to get it to, uh, write that draft report.
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Like how much, uh, prompting do you have to give it?
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I, yeah, I don't feel like it really needs that much.
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It's like, you know, I've got this exception.
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Write me a recommendation, uh, you know,
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make it action oriented.
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Make it detailed, right.
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Write, you can put all of that in there.
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Do you want it in bullet point?
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You can tell it what you want
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and it will give you what you ask for. It's amazing.
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So I think that's, that's one of the great use cases,
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right, is like the, the planning
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and you know, making you smarter about you going to a,
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a new area that you don't really know as much about
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that's kind of more technical
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or, you know, specialized to an industry.
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Like make, helps you get smarter in that planning phase.
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Um, and then as Grant says,
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like gets you to that recommendation,
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Does it have the ability yet
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to generate the work programs?
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Absolutely. It does. It does. Yeah, absolutely it does.
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So, so I think, yeah, so doing the planning,
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the recommendation, but then I think, you know,
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actually doing the testing as well to you can,
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you can give it documents to ingest, um, you know, be they,
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you know, whatever format, Excel, PDF or whatever.
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And you can tell it like, you know, compare and contrast.
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So you can start doing some testing procedures to say,
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you know, like, okay, like the example that we went
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through in our session yesterday is
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around terminated user testing, right?
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Do I have people who are, who've got active access
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that are not employees?
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But then the beauty of AI is that then you can say like,
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okay, well once I found people
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that should have been terminated, then you know,
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you can give it another data source and say, well go
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and look and see did that person actually do anything
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after their termination date?
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Or like you can give it the tickets
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and say, was the ticket issued for that terminated user
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and it just didn't get executed on.
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So you can start getting into a lot more of those, um, kind
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of what if and look back type analysis very easily.
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'cause there's been been a focus for a long time of like,
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how do we get to the point where internal auditors
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or value added, right?
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And so I think really being able to go to a control owner
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and not only say like, oh, you've got an exception,
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which okay, they hate hearing that.
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But then if you've been able to get to the next level
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and say, well, I've done root cause analysis,
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the issue is like, the tickets are getting issued,
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but they're not getting closed out properly.
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Or, um, or even saying like, Hey, I did this analysis.
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If you first line were to, were to take that activity,
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this would be your control activity
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and here's how we would, how we would resolve it.
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So I think getting, again, by getting back to that,
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you know, action oriented value added to the the first line,
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I think that's a huge point.
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Being able to shift from assurance to advisory
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and help the first and second line do their job better.
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We're able to amplify the impact we have. It's huge.
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And so the more we can help this move upstream,
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the more impactful we are as auditors.
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What, what are some of the most creative uses
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that you've seen of, of AI by auditors?
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You know, how, uh, have you seen anything where, you know,
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you're surprised at, uh, at what it could do
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Or? Well, I think there's, I
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think there's a lot
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of different things, right?
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So we're, you know, we're experimenting with using,
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using copilot for example, to, uh, to document, uh,
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from a walkthrough that we're having.
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And then, you know, it can create your first draft
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of a walkthrough and then you can say like, okay,
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now compare the walkthrough of
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what the process owner just described,
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the, the process to me.
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Compare that to the process narrative or to the rackum
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or to the flowchart and tell me why there are differences.
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And, and you know, the, the beauty of it is the speed
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that then you can go back to the control owner, you know,
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the next day and say, Hey, when we talked about this,
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you never, you didn't touch on this.
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Like, was that we just omitted it or has it changed? Right?
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As opposed to, you know, historically it might have taken,
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you know, a week or to get back to it.
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And then the, the control owner's like, oh,
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I don't remember what we talked about.
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So, so, you know, some of it is, uh, as Grant said,
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you know, kind of takes, takes some of the, uh, kind of more
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of the grunt work kind of out of this, right?
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So that we are more focused on, on value add. Yeah.
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Um, but the speed thing is, is also terrific.
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I think that point about taking some of that,
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that busy monotonous workout, every auditor I know,
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every audit leader is trying
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to staff their team with the right people.
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And it's a struggle right now.
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If you can get your people working on the right things.
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A they like their job more. Nobody likes right?
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Narratives, I don't, maybe there is, but I don't know.
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'em, they never work for me, right?
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So take the stuff they don't like to do,
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automate as much of that as you can.
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Let them focus on things that adds more
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value, that is more fun for them.
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Our retention will get better, our ability to keep them to,
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and move those people into higher value
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roles in the organization gets better.
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So it's, it's kinda that virtuous cycle is my opinion.
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And what do you see as like the next frontier for, uh,
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internal audits use of ai?
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Right? Where, where are we going next?
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Well, I just, you know, I think going back to
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what I was saying earlier, right?
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I feel like we've all been stuck, you know, doing SOCs or,
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or doing some of the kind of like the standard audits.
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Um, you know, but I think this tool really enables us to,
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to speed up and again, like really get into that value added
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and, and to be able to use that knowledge to say like, okay,
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something that maybe I might've needed
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a specialist to help me.
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Like, you know, you've got much more of a, a of a jumpstart.
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But I do think that whole like value added piece, um, and,
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and more insight being able to, to really dig into that, uh,
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that root, root cause analysis
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that we've all been talking about for a long time.
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I think one of the challenges auditors have is writing
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a real business case in a recommendation, right?
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Really make the sale. And,
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and we don't always do that very well.
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You can ask Gen I to write it in a tone
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where it will do a much better job that'll drive adoption.
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If, if things don't change.
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We write up a finding we're
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of no value, let's just be honest.
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We're of value when the operation gets better
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and they change and they have less risk
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'cause they've got better controls or other things in place.
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And I think gen I can help in that a lot
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and it's gonna keep getting better.
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Can Gene AI make recommendations at this point
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and uh, you know, like beyond just a high level generic,
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can they, you know, can,
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can it really generate some
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insightful recommendations? Yeah.
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Yeah. We've seen it. We've seen it do that. Yeah.
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At, at a detailed control, a control level, right?
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Yeah. Yeah. For sure Isn't,
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But it's not on autopilot, right?
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You still want the professional who has experience to say,
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does this make sense?
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Is that right? Based on what we saw, right?
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Because it, it, Charles King who is mm-hmm.
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From KPMG who was on our group yesterday was ready, is like,
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it's a huge algorithm, right?
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It's, it's doing math.
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You need to make sure that, that it's still on point, right?
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So I think that, again, I don't see this replacing auditors.
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I see this in letting auditors be a whole lot more
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important, a lot more impactful,
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Right? Yeah. Yeah. I,
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I, I totally agree. Right?
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It's like that first version,
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but we all know it's way easier to edit something than it is
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to be staring at a blank sheet of paper. Yeah.
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White tape are scary, Right? Pretty
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Sure. Uh, are
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there ways to connect, uh, an AI platform
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to your enterprise systems so that the AI can be monitoring
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or analyzing the, the data?
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Yeah, so, and I can speak to Workiva solution,
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I can't speak to anybody else, but you know,
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our system is designed with APIs that connect other systems
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and bring the data in and, and
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because the gen AI is right native in our application,
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I can go right to that data and I think it's there.
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So yeah, it's really there, um, understanding
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what data you need and getting the right connections in.
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If I don't have a connection
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and maybe it's not something I'm gonna do repetitively,
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I can bring it in in the form
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of a spreadsheet or something like that.
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So it's amazingly simple actually
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to bring the data in and connect up
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to it. Yeah. Which is really fun.
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Yeah. So
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Ultimately, how do you see, uh, internal audit
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incorporating artificial intelligence into its work,
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you know, five years from now?
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How, how would, what would you envision, you know,
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in internal audit's use of AI to be?
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Well, it's interesting, we were talking about it, right?
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You know, like things are moving so quickly.
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So five years, by five years from now, like, gosh,
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we might be on the moon, but, um, you know,
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but I, I do think like this, this, you know,
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there's been this push, like how do we,
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how do we use more technology
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and more automation in the way that we're auditing,
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whether it's internal audit or whether it's sox.
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And I think this has really given us that, you know,
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that low code, no code solution Mm-hmm.
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To be able to start doing analysis.
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You know, I think, you know, like is it the,
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is it the perfect solution if you wanna do continuous
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monitoring or whatever, maybe not.
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But what it allows you to do is to do that, you know, like,
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okay, well I, I did it using gen AI
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and I proved that like, this is gonna be valuable
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and useful, so now let's go
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and figure out like, what is the right technology solution.
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So I, I just think, uh, um, yeah, it,
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it's got a myriad of possibilities.
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Um, it's not gonna, as Grant says,
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not gonna replace auditors,
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but really allows us a, again, to be much more
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valuable for the first line.
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Um, which I think is terrific. Yeah.
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Yeah. I mean it's, it's what, 15 or 16 months old now?
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And we're in a whole different world,
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so I don't, I'm not that good.
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A prognosticator say five years.
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I'm not sure I know what a year from now looks like.
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But, but what I see is that as people get in
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and use it, they're learning ai,
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like everything else comes with risks.
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And if you're not in it using it, your audit team,
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you're not understanding those risks well enough
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to really advise your company
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and you're not helping your company.
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I can guarantee you somebody in marketing
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or somewhere else is using it.
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And if you're not helping put the right governance in place
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around this, you're not doing your
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job as an auditor in my opinion.
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Right? So you've gotta be well enough versed to have
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that conversation with the other people,
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to put things in place, have those
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right guardrails in place.
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And I think that's maybe the next step for us.
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I don't know how many, three or four steps, I dunno what
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that looks like, but I think right now it's get in,
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get familiar, use it practice
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and use it so that you can really sit down
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and have an intelligent conversation with your business.
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Say, look, these are risks.
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Here's how we're addressing them. What are you doing?
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How do we do this? And really put things in place.
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By the way, I'll help you write the policy
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And then just, uh, one thing that, that sparks.
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So the other thing we haven't talked about, right?
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We're talking about using gen ai,
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but I think as auditors, exactly as Grant says, you have
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to be familiar with it because, you know, the rest
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of the business is going to be using it.
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And so we need to look at it, we need
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to come at it from a controls perspective as well, right?
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And say like, okay,
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what's the governance we've got over this?
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Let's make sure that we're managing it.
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Are there any other, uh, you know, things that you know,
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you're most excited about in, in AI
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and like, you know, bringing it to your clients
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or incorporating it into your platform.
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What, what, what, what's the, uh,
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you know, the, the next target.
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Nobody knows better about chasing down data
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to make sure it's complete and accurate than auditors.
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That's what we do every day.
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And so I think there's frontiers in partnering
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with the business and all these things in these new emerging
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risk areas, right?
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Where we don't know, but it can help us get speed.
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So we can again, have those really meaningful conversations
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with people who do know it and help them get there faster.
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This is about us helping the first
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and second line be more impactful. That's our job.
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You know, I think when you look at the speed
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that regulation is coming at us, right?
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So whether it's, you know, the cyber rule,
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which we've still gotta deal with, right?
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The new climate rule, we've got, uh, the European AI rules,
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I mean, it just like coming at us,
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but, um, you know, being able to use Gen AI to, to
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summarize it, get me to the high points.
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Some, somebody in our session, uh,
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the other day was talking about policies of like,
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you can tell it, read a policy
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and find all of the, all of the must, must dos, right?
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What, like, so then you can come up
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with a list so I can use a checklist.
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So like, again, just that ability of it
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to consume information
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and summarize it for you is just, is just awesome.
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It's life changing. I mean, it really is.
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If I'd known this, I might still be
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auditing instead of doing what I do now.
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It's, it's making it fun.
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Well, thank you Grant and Sue for talking
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to us about artificial intelligence
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and, uh, it's been very informative.
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Terrific. Thanks for having us. Appreciate fun
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To be here. Thanks.
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