ABOUT THIS PODCAST 🔗

Update frequency:
every 48 days
Average audio length:
23 minutes
English
United States
31 episodes
since Sept. 13, 2021
episodic

LATEST EPISODE 🔗

2026 Cornerstone League Small Credit Union Achiever Award winner Paige Rhoades was recognized this year for her dedication to member service and her leadership within a small credit union environment. As a collections and facilities management director at Alcoa Community Federal Credit Union, Rhoad…

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Where do credit unions stand in the "war for the wallet"? Payments conversations once centered around digital wallets, peer-to-peer payments, and fintech apps. Those conversations are still important, but today, the conversation has expanded considerably.  Hear from The Cornerstone League…
Cornerstone EVP and Chief Advocacy Officer Jim Phelps shares details regarding Cornerstone League's efforts to modernize its tech stack, which will benefit member credit unions through more personalized insights, smarter tools, and stronger relationships. 
Annette Leeth, VP of Operations, BSA and Compliance Officer at True Sky Federal Credit Union, shares tips on building a fraud-resilient credit union.   This episode is sponsored by TruStage. 
Learn about the fraud trends credit unions are currently facing and ways to mitigate it, using education, awareness, staff training, and tools available through the credit union league system and partnerships.  This episode is sponsored by Origence. Learn more about how Origence supports credit uni…
In the financial services world, responsible artificial intelligence governance requires particular attention to compliance, risk, ethics, and examiner expectations. This episode covers areas where credit union leaders should pay close attention when it comes to AI governance at their institutions,…
Neighborhood Credit Union Chief Growth Officer and AACUC 2026 Hall of Fame Nominee Carolyn Jordan reflects on her 46-year career in the credit union movement, the people who have inspired her journey, and how innovation and persistence have created opportunities for her members and community. 
Three credit union CEOs. Three different use cases for artificial intelligence. Zero hype.  Hear how three credit unions leveraged AI to improve their operations and member service.  Read original story in Cornerstone League's Perspectives Magazine. 
Harold Rowe – also known as Mr. Customer Service – has been on the Cy-Fair Federal Credit Union board of directors for two decades and is the 2025 winner of Cornerstone League’s Volunteer of the Year Award. In this episode of The Cornerstone League Podcast, he shares about how he earned his nicknam…
Three leaders from Cornerstone League's Education and Events team share lessons in leadership, the importance of in-person learning opportunities in a digital world, and share some details on Cornerstone's upcoming event, ELEVATE: Credit Union Leadership Summit. 
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