ABOUT THIS PODCAST 🔗
The Retail Pilot is a series of interviews conducted by Ken Pilot with “Leaders and Legends” of the Retail industry. Ken will focus the conversation on his guests’ career journeys and their greatest career accomplishments and disappointments; gather insight into their leadership styles; learn who inspired them as they progressed through their careers; identify brands they admire; discover challenges they have faced; and talk about where they think Retail is headed and how they are leveraging technology to get there.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
Hosts:
Update frequency:
every 19 days
Average audio length:
46 minutes
Guest interviews
English
United States
115 episodes
since March 27, 2023
episodic
LATEST EPISODE 🔗
Jan Rogers Kniffen has been calling the retail recession for four years. It still hasn’t happened. “This is the recession that’s been six months off for the last four years,” he tells Ken. “It’s been the longest coming recession that I’ve seen since the recession.” The CEO of J. Rogers Kniffen WWE,…
SEARCH PAST EPISODES
Search past episodes of The Retail Pilot.
PREVIOUS EPISODES 🔗
Nitin Mangtani has pivoted a company more than once. He built PredictSpring in a garage in 2013 as a white label mobile app platform, watched it work with brands like Ralph Lauren and Calvin Klein, then made the hardest call of his career: kill the model that was working and rebuild the company as …
When Shea Jensen took over as President of Urban Outfitters North America in February 2024, the brand was posting double-digit comp declines. Eighteen months later, it's posting double-digit comp gains. "It's much more fun to go backwards in time when you're serving customers than forwards in time,…
There's a common assumption in retail right now that the top of the market is the only thing growing. Neil Saunders, Managing Director of GlobalData Retail and one of the industry's most-followed analysts, doesn't buy it. "Every broad income group has contributed to the increase in retail sales," S…
When Joe Kudla launched Vuori out of a Southern California garage in 2013, he was betting against his own track record. He'd already tried the apparel business twice and failed both times. He had a comfortable life, a thriving financial consulting firm he'd built to hundreds of employees, real fina…
When James Reinhart walked into a Cambridge consignment store with a bag of business school clothes in 2008 – a J.Crew cashmere sweater, a Brooks Brothers coat – and was told they had no resale value, he didn't accept the answer. "I can't believe this cashmere sweater is worth zero," Reinhart tells…
Walmart just named Denise Incandela a Sam Walton Entrepreneur of the Year — one of the highest honors inside the company, and one rarely given to merchants. It's a fitting recognition for the EVP of Fashion leading one of the largest fashion transformations in American retail.
In this episode of T…
When Tanya Golesic took the helm of Mackage in July 2021, she inherited a Canadian brand with extraordinary product and almost no story. "The minute you put the product on, you wouldn't want to take the product off," Golesic tells Ken. "But it was lacking a brand story. It was lacking storytelling.…
In this episode of The Retail Pilot, Ken sits down with Pete Nordstrom – Co-CEO of the 125-year-old fashion retailer – to unpack the eight-year journey to go private, the strategic partnership with Liverpool that made it possible, and what's actually changed since May 2025. They explore why the Sak…
Retail icon Mickey Drexler doesn't do retirement. At 80, the man who built Gap into a $14 billion empire, founded Old Navy, and revitalized J.Crew is running Alex Mill like a scrappy startup, and loving it. "I love what I do more now," Drexler says. "I don't have someone breathing down my neck." Th…
Disclaimer: The podcast and artwork embedded on this page are from Ken Pilot, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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