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ABOUT THIS PODCAST 🔗
Kelsey Tonner is an experienced, global tour guide and founder of the Be a Better Guide Project, a movement that brings together tour guides and tour operators from around the world to learn from one another. His mission is to help anyone, anywhere, create extraordinary experiences for travellers. In this podcast we’ll look at best practices for tour guides, travel businesses, activity operators and Destination Management Companies. Whether you’re a freelance guide, a travel business owner, a tour operator, a travel agent, a lodge, a hotelier or a tour guide trainer, the Be a Better Guide podcast will offer simple, actionable advice for increasing your bookings and building a successful tourism brand. Find show notes, links and and VIP resources at http://www.beabetterguide.com/podcast
Update frequency:
monthly
Average audio length:
7 minutes
Video podcast
English
Canada
35 episodes
since Aug. 8, 2016
episodic
LATEST EPISODE 🔗
Today we are going to explore how to be more likeable as a tour leader, guide or experience host and break down the habits of likeable individuals.
But first a quick story.
I was shy as a young child.
And not the cute, bashful, ‘oh-isn’t he a dear’ kind of s…
SEARCH PAST EPISODES
Search past episodes of Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success.
PREVIOUS EPISODES 🔗
Getting the attention of a group is not a trivial skill.
Even when customers have paid to come on a tour and employed you as a guide to share your knowledge – getting an audience to pay attention can sometimes feel like an impossible task. How can we effective…
Learning techniques to remember people’s names is a great skill for everyday life.
But as tour leader, guide or someone who works in the service industry – learning names becomes one of your most important skills. In this video, we’re going to look at how to learn people’s names o…
The curious thing is, many tour leaders have never encountered the term ‘interpretation’
Well, for starters, we are not talking about interpretation between languages or other types of translation services. Those are a skill unto themselves – but not what we are talking about today.
In …
Good satire is hard to come by.
So when Trey Parker and Matt Stone, the award-winning creators of South Park and The Book of Mormon, decided to parody the common mistakes made on group tours – I got pretty excited.
Although the writers of the show really take aim at zipline tours in this epi…
Good satire is hard to come by. So when Trey Parker and Matt Stone, the award-winning creators of South Park and The Book of Mormon, decided to parody the common mistakes made on group tours – I got pretty excited.…
The post Episode 30 – Common Mistakes made on Group Tours – Zipline Tours Gone Wr…
Ever wanted to travel the world and get paid?
Does the sound of staying at fine hotels and eating at exquisite restaurants around the world appeal to you? Do you love people and always being on the road? Then you definitely need to tune into today’s video, where we talk about three jobs where you c…
How to Deal with Late Guests
As a tour leader, tour guide or tour director – dealing with late clients is something you face regularly. No matter how clearly you communicate, or how well information is posted on your website – there are many guests who WILL come late to your tours.
Some…
Have you ever wondered how to lead a tour in the rain?
Nova Scotia is called New Scotland for a reason. At almost any time of year, a storm system can roll up the coast and dump buckets and buckets of rain all over our lush and often muddy province. Well, that’s where I was born, and where I’ve led…
Want to hear about some of my bad habits?
Well, I usually bite my nails, I sometimes make people wait for me… and my girlfriend accuses me of being obscenely positive… and that’s just the tippest tip of the iceberg.
Well, the worst bad habits are the ones that we don’t even realize we are doing (n…
Disclaimer: The podcast and artwork embedded on this page are from Kelsey Tonner: Award-winning Tour Guide Trainer, Tourism Consultant and Travel Business Coach, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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SEARCH PAST EPISODES
Search past episodes of Be a Better Guide Podcast - Tourism Training, Hospitality and Travel Business Success.
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