ABOUT THIS PODCAST 🔗

Update frequency:
weekly
Average audio length:
8 minutes
Guest interviews
English
United States
9 episodes
since Aug. 20, 2026
episodic

LATEST EPISODE 🔗

The Follow-Up Myth: If My Team Knows It, the Business Knows ItA sales team knew exactly when every client's budget window opened — until the one person who held all of it in her head left the company. Sara digs into what happens when critical business knowledge lives in a person instead of a s…

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The Tools Myth: A Better CRM Won't Fix an Adoption Problem A team with long sales cycles and high-stakes renewals decides their CRM is the problem. They replace it. Six months later, nobody's using the new one either. Sara explains why tools reflect process instead of creating it — and wh…
The Governance Myth: One System Will Give Us One Source of Truth Eight years, one CRM, tens of thousands of records nobody could fully trust. Putting everyone in the same system was supposed to fix that — it didn't, because nobody had ever defined the rules. Sara introduces Jamie's first …
The Visibility Myth: I'd Know If Something Was WrongA founder refuses to accept delivery of a new corporate jet until he understands why it had been failing its own tests — a standard he'd never thought to apply to his own business systems. Sara explains why the most expensive problems ar…
The Healthy Business Myth: Meet SheriEverything about Sheri's membership business looked healthy from the outside — revenue coming in, members who genuinely loved her. But she was quietly losing renewals, upsells, and members who simply never got asked to stay. This is Sheri's full story:…
The Documentation Myth: As Long As It's Written Down Somewhere, We're CoveredSales had detailed notes. Implementation had detailed notes. Customer success had detailed notes too. Three teams, three systems, zero shared truth. Sara unpacks why "it's documented somewhere" isn…
Two great teams, both hitting their goals — and leads were still falling through the cracks. The culprit: a handful of contact forms with no shared logic behind them. Sara walks through why pouring more traffic into a broken system doesn't improve conversion, it just multiplies the leak. First…
 A custom t-shirt maker goes viral overnight — and nearly drowns in her own success. Sara breaks down why more leads don't automatically mean more momentum, and why growth that isn't matched by capacity creates drag instead of speed. If growth has started to feel like pressure instead of …
 Leads are coming in. Pipeline's moving. So why does it still feel like something's off? In this first episode, Sara introduces the myth at the center of the whole season — the belief that solving demand is the same as solving growth — and the "jar" metaphor that explains why bu…
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