ABOUT THIS PODCAST 🔗
Join URComped and TRIO360 CEO, Craig Shacklett, as he speaks with industry experts on the latest news, trends, and tips every casino executive should know.
Hosts:
Update frequency:
every 23 days
Average audio length:
27 minutes
Guest interviews
English
United States
187 episodes
since Feb. 5, 2018
episodic
LATEST EPISODE 🔗
In this interview, URComped CEO, Craig Shacklett, sits down with Nick Dan-Bergman, CMO of LT Agency, to discuss what casino players actually want from the digital experience and where operators may be falling short. Drawing from LT Agency's 2026 Casino Player Trends Report, Nick breaks down the gro…
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Search past episodes of The Casino Business Podcast.
PREVIOUS EPISODES 🔗
In this interview, URComped CEO, Craig Shacklett, sits down with VIP casino marketing consultant and founder of Plum Couch Hospitality, Travis Grode, to dig into the practical side of building and managing a high-performing player development program. Drawing from his experience helping scale a $1 …
In this episode of the Casino Business Podcast, URComped CEO, Craig Shacklett, interviews Travis Grode, a VIP casino marketing consultant who helped scale a $1 billion relationship marketing program across more than 40 casino properties. Travis shares the lessons he learned building and optimizing …
In this interview, URComped CEO, Craig Shacklett, sits down with Tim Brooks, General Manager of Emerald Island and Rainbow Club Casinos, to break down what drives loyalty in a high frequency locals market in Henderson, Nevada. Brooks shares how the properties grew by staying close to the guest, mov…
Sports can be a major revenue driver for casinos, boosting foot traffic, customer engagement, and spending across gaming and F&B. However, there is a growing complexity of sports media rights and legal compliance for commercial use. EverPass Media CMO, Bryan Icenhower, joins URComped CEO, Craig…
Craig Shacklett, URComped CEO, interviews Iryna Ashyrova, iGaminig product manager and podcaster, to break down the realities of the Ukrainian and Eastern European gambling markets – from their retail beginnings in the 1990s to today's dominant online and crypto-driven landscape. She shares insight…
Craig Shacklett, URComped CEO, interviews Iryna Ashyrova, iGaminig product manager and podcaster, to break down the realities of the Ukrainian and Eastern European gambling markets – from their retail beginnings in the 1990s to today's dominant online and crypto-driven landscape. She shares insight…
Craig Shacklett, URComped CEO, interviews Iryna Ashyrova, iGaminig product manager and podcaster, to break down the realities of the Ukrainian and Eastern European gambling markets – from their retail beginnings in the 1990s to today's dominant online and crypto-driven landscape. She shares insight…
Volante Software CEO, Juan Romero, discusses a needed transformational shift in how casino operators should evaluate and manage their slot floors in this interview with URComped CEO, Craig Shacklett. The conversation centers on Slot Trak and its role in helping operations move beyond traditional to…
In this interview, URComped CEO Craig Shacklett sits down with Jim Sulima, AKA Super Host 88 and Director of Player Development at Tioga Downs, to break down his 5 Commandments of Player Development and relationship marketing. Drawing from his experience, Jim shares the universal principles that tr…
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