ABOUT THIS PODCAST 🔗
What really happens when a crisis hits an organization—and how technology is influencing decisions and reputation impacts. Come hear what happened when experienced leaders were actually in the middle of a crisis—and capture the lessons before it happens to you. Email the show at Tom@leadinginacrisis.com.
Your host, Tom Mueller, is a veteran crisis manager and trainer with more than 30 years in the corporate communications and crisis fields. Tom currently works as an executive coach and crisis trainer with WPNT Communications, and as a contract public information officer and trainer through his personal company, Tom Mueller Communications LLC.
Our goal is to help you grow your knowledge and awareness so you can be better prepared to lead should a major crisis threaten your organization.
Music credit: Special thanks to Nick Longoria from Austin, Texas for creating the theme music for the podcast.
#crisis #crisismanagement #crisiscomms #crisiscommunications
#BusinessContinuity #LeadingThroughCrisis
#CrisisResponse #management #leadership
Update frequency:
weekly
Average audio length:
26 minutes
Guest interviews
English
United States
100 episodes
since July 14, 2023
episodic
LATEST EPISODE 🔗
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A crisis doesn’t create communication problems, it exposes the ones you’ve been living with all along. Tom Mueller sits down with Jeremy Doran, a mechanical engineer turned leadership coach and the author of “Neuroconvergent Leadership,” to talk about what happens when different br…
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PREVIOUS EPISODES 🔗
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The fastest way to lose trust in a crisis is to pretend you know what you do not know. We sit down with Sal Lifrieri, a retired NYPD detective and member of an elite hostage rescue team who later worked in New York City emergency management and intelligence operations. His stories …
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Minneapolis didn’t need another spark, but leadership rarely gets to choose the timing of the next crisis. We sit down with former Minneapolis police chief Brian O’Hara to unpack what it’s like to lead when unrest feels one headline away, when staffing is thin, and when the smalles…
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Minneapolis became a global symbol of crisis, and Brian O’Hara walked straight into it. Right after George Floyd, the city faced deep community mistrust, protests, and an intense spotlight on policing. At the same time, violence surged and officers left in huge numbers, turning the…
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On this episode, we revisit our interview with Jeff Johnson, a longtime maritime leader and incident commander, and president of the Cook Inlet Tug and Barge Company. This episode originally aired in 2023.
Jeff has sailed on tankers, worked across the United States and overseas, an…
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You can’t rely on “I’ll believe it when I see it” anymore, and that single shift changes everything about crisis communication. When AI can generate convincing text, images, and video in minutes, your website stops being a nice-to-have and becomes a core piece of brand defense, pub…
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Your smartest plan can still fail if people don’t feel seen first. We sit down with persuasion expert and author Josh Bandoch to unpack what actually moves human beings to action, especially when emotions are running hot and the pressure is real. If you lead teams, handle crisis ma…
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A doctor walks into the station leader’s office in Antarctica and asks a question no one wants to answer during a pandemic: “How would we evacuate someone right now?” With flights effectively off the table, scarce ships in the region, and weather as the ultimate gatekeeper, David K…
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When COVID hit, David Knoff was leading Australia’s Davis Station in Antarctica, expecting a one-year rotation with a predictable route home. What he got instead was a blunt message from headquarters: the mission is extended, the logistics are collapsing, and no one can promise a f…
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When 50,000 people are evacuated, the emergency is only half the fight, the other half is the information. We pick up our conversation with Orange County Fire Authority Division Chief Craig Covey, a veteran incident commander, to unpack what really happens when a major response col…
Disclaimer: The podcast and artwork embedded on this page are from Tom Mueller, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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