ABOUT THIS PODCAST 🔗
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Hosts:
Update frequency:
biweekly
Average audio length:
24 minutes
Guest interviews
English
United States
720 episodes
since July 18, 2015
episodic
LATEST EPISODE 🔗
Continuous improvement work creates real value. Most of that value never reaches executives in a form they can trust.
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In this recorded webinar, Jeff Roussel, Chief Revenue Officer at KaiNexus, argues that CI does not have an impact problem. It has a translation problem. Only ab…
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PREVIOUS EPISODES 🔗
Why do strong continuous improvement programs sometimes struggle to secure funding?
In this preview of an upcoming KaiNexus webinar, Mark Graban talks with presenter Jeff Roussel, Chief Revenue Officer at KaiNexus, about a common problem: CI leaders often describe operational challenges in language…
Every process problem is a customer problem in disguise. CI teams are good at finding waste, reducing variation, and improving flow. Customers experience those same breakdowns as uncertainty, frustration, effort, and broken trust.
Slides, the resource list, and the full recording are on the episode…
Voice of Customer has been a fixture in Lean and Six Sigma for decades, but the word "voice" carries a hidden assumption: that the customer has to do something -- answer a survey, write an email, lift a finger -- before you learn anything. Most of the time they don't, and you're left impr…
Improvement efforts stall for reasons every CI practitioner knows by heart: unclear problem statements, missing data, inconsistent teams, rejected countermeasures. Anne Frewin argues those are symptoms. The root cause is the environment leaders create -- and Gallup's data backs her up: 70% of team …
Most continuous improvement programs don't stall because the strategy is wrong or the tools are missing. They stall because of what leaders do, or don't do, every day.
In this short preview, host Mark Graban talks with Anne Frewin about her upcoming KaiNexus webinar, Every Moment Matters: How Leade…
Karen Martin joins Mark Graban for a wide-ranging Ask the Expert session, answering audience questions on organizational clarity, leadership behavior, value stream mapping, and continuous improvement.
Topics and questions covered include:
Why organizations adopt Lean tools but still lack clarity a…
Karen Martin -- founder of TKMG Inc. and TKMG Academy, and author of "Clarity First" and "The Outstanding Organization" -- joins Mark Graban for a short preview of the upcoming KaiNexus Ask an Expert webinar on March 11th.
In this conversation, Karen shares how she went from working in hospital lab…
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TL;DR: Toyota’s real competitive advantage is not its tools -- it is mutual trust and mutual respect. Leaders are responsible for cultivating both. When trust is present, employees speak up, problems surface early, and continuous improvement accelerates. Without it, Lean becomes …
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TL;DR: Respect for People is the foundation of Lean management. It means engaging employees as problem solvers, creating psychological safety so people speak up, developing standardized work with teams instead of forcing it on them, and implementing improvement software with people --…
Disclaimer: The podcast and artwork embedded on this page are from KaiNexus, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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