The Agency Hour

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Send us Fan Mail Josh Knox posted on a Monday that any business owner using Stripe is in trouble. A few hours later, someone in his feed posted that they had just been booted from Stripe. The next morning, someone else did the same.This is the first live consult on the show. Josh runs Noomerik, a p…

Send us Fan Mail I fired my accountant this month. A firm with a boardroom and a lot of staff quoted me $20,000 to replace him. A remote firm that uses AI and only works with Xero clients quoted about $460 a month for the same job. That is about a quarter of the price. That gap is coming for your a…

Send us Fan Mail Somewhere out there, a business is paying a full salary to a person whose job, two weeks of every month, is copying and pasting between spreadsheets. Command C, Command V, lunch. One of our Headless Agency members told us about it on a call last week. We all lost it. Then I remembe…

Send us Fan Mail Eighteen months ago, Darren Rayner's video agency was at about $1 million in revenue. Now it's at $2.5 million. Darren got there by giving his best ideas away on LinkedIn, putting out a free report for his ideal clients, and booking a pile of 15-minute calls with the peop…

Send us Fan Mail Google updated its AI content guidance this month. It now says it is critical to manually fact check and review all AI-generated content before publishing. Most agencies will read that as bad news. I read it as the best news this industry has had this year. If AI does the typing, t…

Send us Fan Mail "No matter how prominently we show the links, users won't click." An OpenAI engineer wrote that in February 2023. It surfaced this month in the New York Times' court brief against OpenAI and Microsoft, and it should change how you report to your clients. If your…

Send us Fan Mail Duncan Isaaksen-Loxton used AI to write a 13-page proposal for an eight-website job. The research that used to take two days took 30 minutes. The proposal was done in a couple of hours. Then the client wrote back: "It sounds like you did this proposal with AI." The trust …

Send us Fan Mail AI isn't replacing agencies. It's replacing repetitive work. In this episode, Troy Dean shares how he's using Viktor, an AI coworker that lives inside Slack, to automate work that used to take hours and why he believes every agency owner should be learning this now. …

Send us Fan MailIf you want to increase capacity, improve margins, reduce operational drag, and build a business that scales without becoming dependent on more headcount, click the link below and apply to work with us.  https://mvrx.link/headless-podcast  In this episode, Troy Dean reads his new ma…