ABOUT THIS PODCAST 🔗
Welcome… to Leaders and Futures! This podcast is about leading as futures emerge, are yet to be realized, or plainly…need to be reimagined. Someone has said that “The best way to predict the future is to create it.” Although it’s impossible to predict the future, one thing is certain: You must lead in it! It’s time to think differently about leading. Join us!
Update frequency:
every 10 days
Average audio length:
26 minutes
English
United States
177 episodes
since Aug. 16, 2022
episodic
LATEST EPISODE 🔗
Chief Vásquez and Dr Lugo discuss the Tuckman model of team development, covering forming, storming, norming, performing, and the additional stage of adjourning. Dr Lugo explains that forming involves polite boundary-testing, storming involves conflict and power struggles, norming involves negotiat…
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PREVIOUS EPISODES 🔗
This episode focuses on the concept of systems thinking and its application to leadership and decision-making. Dr Lugo explains that systems thinking involves understanding the ecosystem as a mixture of dynamic feedback loops, variables, and actors, rather than thinking in simple linear cause-and-e…
Chief and Dr Lugo banter about "learning from the future," exploring whether it's possible to learn from events that haven't occurred yet. Dr Lugo argues that people constantly learn from future possibilities by anticipating scenarios, preparing resources, and adjusting behavior…
Chief and Dr Lugo discuss the challenges and stress associated with Mondays, exploring ways to improve the start of the workweek. Chief proposes dedicating Monday mornings to preparation and team care, suggesting that leaders should provide time for employees to get ready for the week and foster a …
Chief Vásquez and Dr Lugo are STILL looking for a solution to getting our employees and followers to get to work on Mondays! They discuss the challenge of motivating employees to come to work, especially on Mondays, and explore possible solutions. They consider the importance of leadership presence…
Chief and Dr Lugo celebrate the 79th anniversary of the United States Air Force on September 18th by discussing how their military service shaped their leadership and cultural perspectives. They reflect on how the Air Force provided opportunities for personal and professional growth, developed thei…
Dr Lugo and Chief discuss the difference between work and job, with Chief sharing his perspective on retiring to do his "work" rather than just performing a job. They explore how understanding purpose and meaning in work can transform job satisfaction, with Dr Lugo explaining how biblical…
Chief and Dr Lugo discuss the Kano model for understanding customer expectations and satisfaction, focusing on must-haves, satisfiers, and delighters in both products and services. They share personal anecdotes about coffee preferences and customer service experiences to illustrate these concepts. …
Chief Vásquez and Dr Lugo discuss the topic of whether the customer is always right, sharing personal experiences and perspectives on customer service. Chief recounts a recent incident at a restaurant where a customer was difficult, and praised the employee, Anna, for her professionalism. Dr Lugo …
Dr Lugo and Chief discuss the importance of critical thinking in organizations and how leaders must focus on teaching their people to think analytically rather than attributing failures to individuals. They explore how AI should be used as a tool rather than replacing human decision-making, with Dr…
Disclaimer: The podcast and artwork embedded on this page are from Dr. Jose LugoSantiago and Ret. Chief Bob Vasquez , which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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