How Saying “Yes” Transforms Your Relationship After Kids Leave Home
What happens to your relationship when the kids leave home and it is just the two of you again?
In this inspiring episode, Rick and Clancy Denton share how embracing a simple but life-changing philosophy “Just Say Yes” helped them rediscover each other and bring fresh excitement into their marriage…
The One Where Everyone Should Have A Podcast - Greg Wasserman E257
What's on your mind? Let CX Passport know...
Greg Wasserman has spent his career in media and relationships ... not in CX. But listen to how he talks about community, humanization, and audience connection and you'll hear customer experience thinking at every turn. As head of relationships at RSS.co…
The One With Fun As A CX Strategy - Claire Bristowe E258
What's on your mind? Let CX Passport know...
What happens when a pensions company decides to fight regulatory complexity with game shows, cartoons, and podcasts? Claire Bristowe made it work ... and has 30,000 hours of employee participation, six gold awards, and a two-month waitlist for live call …
127- Empty Nest, Full Life : How to Prepare and Reconnect After the Kid-Glue Is Gone with Clancy and Rick Denton
Join host Jennifer Bosma on the Front Parking Spot podcast as she talks with Rick and Clancy Denton of The Loud Quiet about the joyful—and sometimes awkward—transition into the empty nest. Jennifer introduces the Dentons, empty nesters who launched their own podcast after their daughter left for co…
The One Where the Brain Doesn't Lie - Dr. Laura Beavin-Yates E259
What's on your mind? Let CX Passport know...
What your customers feel in the moment and what they tell you later are two different things. Dr. Laura Beavin-Yates has spent years measuring the gap ... and the science behind it will change how you think about experience design.What you'll learn in th…
The One With Connective Core Communication - Melissa Bardsley E260
What's on your mind? Let CX Passport know...
What does your team actually mean when they say "world class"? Melissa Bardsley has spent her career across banking, manufacturing, and SaaS ... and she keeps arriving at the same answer. Communication isn't a soft skill. It's the infrastructure.
What yo…
The One With Curious to Committed - Alyssa Nolte E261
What's on your mind? Let CX Passport know...
Your buyer isn't thinking about you nearly as much as you think they are.
Alyssa Nolte built her career on consumer psychology and buyer behavior research... eye tracking, presidential campaign advertising, the science of what moves people from curious t…
The One With The Last One? - E262
What's on your mind? Let CX Passport know...
Five years. 262 episodes. Guests from over 50 countries. The last episode of CX Passport...Maybe?
This is not a typical episode. There is no guest. There is no CX framework or customer journey deep dive. What there is ... is Rick Denton sitting down to t…
Is Customer Experience Dead or Just Changing in Hospitality?
Is customer experience dead? No -- but the way hospitality leaders have been managing it is. Rick Denton, host of CX Passport and a 30-year corporate customer experience veteran, joins Michelle Pascoe to explain why CX as a discipline isn't dying, but the branding around it is -- and what hospitali…
Your Wallet Is Your Vote. Are You Casting It Right? with Rick Denton
Your wallet is your vote. Are you actually using it?
Most people complain about bad customer experiences and then go right back to the same companies. Rick Denton says that's the real problem. Alyssa Nolte and Rick Denton dig into why customers have more power than they think and why they refuse to…
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If I have seen further than others, it is by listening to podcasts and standing upon the shoulders of
giants.
‐ Isaac "Llamacorn" Newton
সম্পাদনা
পডকাস্ট ডেটাবেস আপ টু ডেট রাখতে সাহায্য করার জন্য আপনাকে ধন্যবাদ।
