Why Design Matters in a Complex World
The buzz: Design.
In a world where everyone is expected to focus on execution, there’s a critical need to innovate everything from cars and shoes to enterprise software. The answer to this dilemma? The notion of design is not just for designated “designers”. By leveraging design thinking methodolog…
The Customers Made Us Scale It
Many companies likes to think they’re practicing design thinking, but most of them are wrong. Sam Yen, former Chief Design Officer of SAP and now Managing Director at JP Morgan Chase & Company, speaks with Stanford Professor Bob Sutton about how the design thinking movement gets lost in translation…
Why Design Matters in a Complex World
The buzz: Design.
In a world where everyone is expected to focus on execution, there’s a critical need to innovate everything from cars and shoes to enterprise software. The answer to this dilemma? The notion of design is not just for designated “designers”. By leveraging design thinking methodolog…
201. Innovation By Design & Scaling Innovation
Sam Yen, the Chief Innovation Officer for Commercial Banking at JPMorgan Chase, joins us for this episode of The Innovation Engine to discuss Innovation by Design and Scaling Innovation. Sam is responsible for JPMorgan Chase’s digital products, platforms, innovation, and product strategy, so there …
206. Unlocking Innovation in Financial Services with Rob Murray
3Pillar’s Financial Services Industry Lead, Rob Murray, joins us on the latest Innovation Engine to share some of the latest insights he’s gleaned from serving 3Pillar clients across the Financial Services space.
Rob and Scott Varho dive deep into what it takes to successfully drive innovation in …
The Enterprise Edge - Sam Yen, Global Head of Enterprise Application Solutions, JP Morgan Payments
Discover how two powerhouses are reimagining enterprise finance in the age of AI. In this episode of The Enterprise Edge podcast, recorded live from Oracle AI World 2025 in Las Vegas, host Mark Vigoroso sits down with Sam Yen, Global Head of Enterprise Application Solutions for JP Morgan Payments, …
Technical Debt: The Hand You Hold...
In their song, Everything to Everyone, the band Everclear gave voice to every IT team on the planet who struggles to keep the lights on due to the ever-rising tide of technical debt and SaaS licensing. "The hand you hold is the hand that holds you down!" Of course, they were likely not explicitly r…
Scaling Innovation by Sam Yen and Janaki Kumar
Innovation needs both creativity and execution. Sam Yen and Janaki Kumar explore why finding the right problem matters as much as solving it, and how design thinking can spread beyond a small design team.In this session:• Finding problems worth solving• Moving from pushing design to creating demand…
WBSP904: Scale Growth by Understanding Configure, Buy, or Build? How AI Changes ERP Decisions, an Objective Panel Review
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ERP implementations rarely fail because of limitations in core functionality. Instead, they tend to break down in the final stages, where industry-specific workflows, company-specific processes, and complex edge cases drive extensive customization that can cost several times more t…
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