How to Make Your Home Care Customers Happy - Forever! (with Ginny Kenyon)
In this episode of the Home Care Heroes and Day Service Stars podcast, host Ken Accardi sits down with Ginny Kenyon—a veteran home care consultant who grew her agency from the ground up and has since helped launch hundreds of agencies. The conversation, titled "How to Make Your Home Care Customers …
Meet Ken Accardi - PodCast Host and CEO of Ankota
This episode is a little different and I hope you like it. I was interviewed on another podcast called "The Millennium Spotlight" by heralded radio announcer and podcast host, Jordan Rich. I greatly appreciate you listening to Home Care Heroes and Day Service Stars and if you'd like to know a litt…
How Great Leadership Grows Home Care Agencies: Lessons from Ginny Kenyon
Doing It Right with Leadership
In the second part of her “Doing It Right” series on the Home Care Heroes and Day Service Stars podcast, industry veteran Ginny Kenyon returns to talk about leadership — not as a title, but as a responsibility. Ginny, who Ken Accardi describes as worthy of the “Home C…
What Every Home Care Leader Should Know About AI! [with Ankota Founder Ken Accardi]
![What Every Home Care Leader Should Know About AI! [with Ankota Founder Ken Accardi]](https://cdn-images-3.listennotes.com/podcasts/home-care-heroes/what-every-home-care-leader-OjLaeuDAV95-D4ZbynFqK3Q.300x300.jpg)
AI for Home Care: What Leaders Should Know
On this episode of Home Care Heroes and Day Service Stars, host Ken Accardi takes a turn in the interview seat to answer an important question: What should home care and adult day care leaders know about artificial intelligence (AI)? With help from his col…
How To Build and Retain a Winning Home Care Team in 2025
In the final episode of a three-part series on “Doing It Right in Home Care,” industry icon Ginny Kenyon joins Ken Accardi on the Home Care Heroes and Day Service Stars podcast to focus on a critical pillar of home care success: creating a strong, values-driven culture that drives hiring and retent…
AI in Home Care - What you Should and Shouldn’t be doing (with Nick Bonitatibus)
Artificial intelligence is everywhere right now—but what does it really mean for home care and day services?
On this episode of Home Care Heroes and Day Service Stars, host Ken Accardi welcomes back Nick Bonitatibus for his third appearance. This time, the conversation zeroes in on AI—how it can tr…
Inside the Client’s Mind: The Emotional Reality of the Family Caregiver (with Lance A. Slatton)
Host: Kenneth Accardi (Ankota)
Guest: Lance A. Slatton, Senior Case Manager at Enriched Life Home Care Services & Host of All Home Care Matters
Episode Summary:
When a family reaches out to a home care agency, it is rarely a planned corporate transaction—it is almost always an emotionally charged c…
Building Referral Relationships That Actually Grow Your Agency (with Gabrielle Pumpian)
Everyone in home care fights over the same five referral sources. Gabrielle Pumpian spent 20 years in San Diego private-pay home care learning where the other 15 are.
Host: Kenneth Accardi (Ankota) Guest: Gabrielle Pumpian, Founder of Trail Angel Partners
Episode Summary:
If your agency keeps sh…
From Caregiver to Top Management: Making Caregiving the Start of a Career
Too many people think of caregiving as the bottom rung of the ladder. Kirstin White calls it the foundation of the entire industry, and her career proves the point.
In this episode, host Ken Accardi talks with Kirstin, who went from caregiver to scheduler and operations manager at a home care agenc…
Adult Day Services: Proving the Health Impact That Funders and Families Need to See
Most people think adult day is dancing and dominoes. Dr. Tina Sadarangani has the research, and the family story, to show it is one of the most effective tools we have for chronic disease and dementia care.
Host: Kenneth Accardi (Ankota) Guest: Dr. Tina Sadarangani, Assistant Professor, NYU Rory Me…
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