ОТНОСТНО ТОЗИ ЕПИЗОД
In this special TechBytes episode from FSTEC’s 30th anniversary event, Rob Grimes welcomes Dr. Kevin Bentley, technology and digital leader at Jollibee North America, for a conversation about AI, automation, leadership, and restaurant innovation. A former NFL player with a doctorate in organizational leadership, Kevin shares how Jollibee is scaling technology across seven brands while preserving the culture and hospitality that define the guest experience. From AI-powered analytics and robotics to franchisee collaboration and digital transformation, they explore how emerging technologies can empower restaurant teams, improve operations, and create meaningful business value without losing the human touch.
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ТРАНСКРИПЦИЯ 🔗
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ТЪРСЕНЕ на МИНАЛИ ЕПИЗОДИ
Търсене в минали епизоди на TechBytes.
ДРУГИ ЕПИЗОДИ В ТОЗИ ПОДКАСТ
In this episode of TechBytes, Rob Grimes speaks with Jim Grandahl, Director of National Accounts at DIRECTV, about the powerful role entertainment plays in hospitality. From sports programming and commercial licensing to music, ambiance, and employee engagement, Jim explains how restaurants can cre…
In this episode of TechBytes, Rob Grimes sits down with Chad Moutray, Chief Economist of the National Restaurant Association, to explore the economic forces reshaping the restaurant industry. From rising labor and food costs to staffing challenges, consumer behavior, and the role of technology, Cha…
In this episode of TechBytes, Rob Grimes speaks with Kelly Davis of Infor Hospitality about the growing importance of connected technology across restaurants, hotels, entertainment venues, and beyond. They explore how cloud platforms, workforce management, sales and catering, POS, CRM, and AI are c…
In this episode of TechBytes, Rob Grimes sits down with Avi Goren, CEO and co-founder of Marqii, to explore how AI search is transforming restaurant discovery. As consumers increasingly rely on ChatGPT, Gemini, Claude, and other AI tools to choose where to dine, operators must rethink SEO, structur…
In this episode of TechBytes, Rob Grimes welcomes Tyler Marpes, Vice President of Technology Operations at Scooter’s Coffee, to discuss how one of the fastest-growing coffee brands is using technology to support rapid expansion without sacrificing hospitality. From AI and data governance to connect…
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