ОТНОСТНО ТОЗИ ЕПИЗОД
A price that wins the job but loses the profit isn’t a win.
Price should fund the service you promise. If it leaves no room for proper testing, good parts, insurance, training and the occasional difficult job, the customer may receive a cheaper invoice but a weaker service.
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ТЪРСЕНЕ на МИНАЛИ ЕПИЗОДИ
Търсене в минали епизоди на Tech Talk - Tech Business Show by Tech For Techs .
ДРУГИ ЕПИЗОДИ В ТОЗИ ПОДКАСТ
If you don’t know what an hour really costs you, every price is a guess.
Your wage is not your hourly cost. A charge that looks generous compared with an employee’s pay can still be unprofitable once non billable time, rent, vehicles, software, insurance, tools, tax and rework are included.
www.TFT…
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Diagnosis is valuable work. Treating it as free teaches customers to value it at exactly that price.
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Confused customers don’t buy. A service menu should make the next step feel obvious.
Customers rarely buy a technical process. They buy a working laptop, safer data, a faster office or the relief of knowing somebody dependable will answer when there's a problem. Your service menu should make t…
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