ОТНОСТНО ТОЗИ ЕПИЗОД
Support veteran Andre Linde joins to tackle one of the most persistent challenges in Customer Support: knowledge gaps. Whether it's tribal knowledge, outdated docs, or cross-functional confusion, they explore practical ways support teams can take ownership of knowledge sharing — and use it as a lever for growth, collaboration, and professional development.
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ТРАНСКРИПЦИЯ 🔗
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ТЪРСЕНЕ на МИНАЛИ ЕПИЗОДИ
Търсене в минали епизоди на Growth Support.
ДРУГИ ЕПИЗОДИ В ТОЗИ ПОДКАСТ
In this episode, Neal Travis speaks with Priscilla Brooke, Head of Podcaster Success at Buzzsprout and host of Happy to Help, about how involving the whole company in customer support creates stronger teams, better products, and more connected organizations. They explore why all-company support mat…
In this episode, we dive deep into the unique challenges and rewards of leading from the middle, exploring key insights with our guest, Jenny Chudy. Together, we discuss the "sandwich" position between executive leadership and the front lines, sharing real-world experiences, a five-component framew…
Nivedha Venkatesh, founder of Pageloop and former support leader at Postman, Zapier, and more joins growth Support this week! We're exploring what it really looks like to grow a support career from the ground up — from first agent to founder. Niv shares candid lessons on growth, burnout, technical …
Explore how support teams can borrow tactics from marketing to create smarter, more human experiences that anticipate needs, build trust, and drive value.
Опровержение: Подкастът и произведенията на изкуството, вградени на тази страница, са от Neal Travis, което е собственост на неговия собственик и не е свързано с или одобрено от Listen Notes, Inc.
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